No audio when video chat

I can see the other person just fine but there is no sound. I can't hear them, they can't hear me. what is the problem and how can I fix it?

Run through these checks
In System Preferences > Quicktime > Streaming set the Speed to 1.5Mbps and restart iChat if it is Open.
In iChat > Preferences > Video Section make sure the Bandwidth is NONE (not Capped) unless on Comcast or Road Runner when 500kbps should be tried (also 200 but not lower).
Check your Speed that you are actually getting from your Internet Provider.
http://www.speedtest.net/ Ideally it should be above 256k in both directions as a Minimum.
Make sure neither end is doing a download of any sort at the same time s this will cut in to the bandwidth for iChat. (Same for additional computers at either end)
Next go to the iChat menu bar and the Video Menu.
Make sure the Microphone Enabled items is ticked.
In System Preferences > Sound > Input tab make sure the mic you are using is the one selected and that the Volume moves the Blue response bar to at least 3/4s
Then in iChat > Preferences > Video Section make sure the Microphone drop down has selected the same Mic as in System Preferences.
If it is intermittent then most likely it is the speed from the ISP.
1:52 PM Sunday; November 30, 2008

Similar Messages

IChat 5.0.1 no audio when video chatting (one end only)

Hello,
I have a Early Mac Mini Core Duo 1.66Ghz with OS 10.6.2. iChat version 5.0.1.
I am using a compatible webcam (Logitech Quickcam Pro 5000). I have full video and audio until I start a video chat.
The logitech Quickcam is selected in both the system preferences and the iChat preferences as the audio in source. I get visual feedback that the sound is being heard by the mini in both the system preferences and iChat. Sound-in is working.
We are trying to connect to a iChat 3 user using a iMac Dual Core 2 Duo. I do not remember the CPU speed.
The microphone check is on under the video menu. In the iChat preferences the audio indicator moves showing sound in.
The problem starts after we actually make a video chat connection. I can both see and hear the user on the iMac. However, the iMac user can only see me. As soon as the video connection is made, my sound indicator goes dead (no sound input showing) and the Microphone enabled menu option under the Audio menu is grayed out.
If I close the video chat and start an audio chat only, both ends can hear each other.
This is the same issue when trying to use a intel mac mini 1.5Ghz Core Solo and trying video chat with the iMac Core 2 Duo user. I am not able to verify that both intel Mac Mini's can see and hear each other as we only have one 10.6.2 webcam that works. Our other two only are recognized as a microphone.

Solved the issue on the mac mini 1.66 core duo. Still using the Quickcam 5000, but paired up a bluetooth headset to use as a microphone. That allowed video and audio to be sent from my end. Both parties could hear and see one another. Switched the sound input from the headset back to the Quickcam microphone and it worked. To make sure, I turned off bluetooth. I can now use video chat will video and sound using the Quickcam's built-in mic.

I cant hear or see the other people when video chatting

I cant hear or see the other people when video chatting with skype, facebook video, messenger etc. it was working fine until it just stopped. I just moved house but have the same provider and still on the same account. any ideas?

also the video and sound comes up for a second but then it freezes and the audio becomes glitchy and interupted so cant really hear them.

Audio and Video Chat problems

I have a G5 at home and have a MacBook Pro on the road and I am trying to video chat with my finacee (me using my mac account, her using an AOL IM account). We can text chat and send files through iChat, but if we try audio or video chat we both get the following error message. We both tried a test buddy (appleu3test01) and it worked fine, but we still can not chat with each other. I don't know what else to do.
There was a communication error during your chat. iChat encountered errors while communicating with participants in this chat. You can send details about the problems to Apple to help improve future versions of iChat.
Details:
Date/Time: 2006-12-18 00:24:29.767 +0000
OS Version: 10.4.8 (Build 8N1037)
Report Version: 4
iChat Connection Log:
AVChat started with ID 3420032075.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0x19d159e0: State change from AVChatNoState to AVChatStateInvited.
0x19d159e0: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x19d159e0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
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0x96ac0000 - 0x96ac1fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x96ac3000 - 0x96ac8fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96c1e000 - 0x96c1efff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x97380000 - 0x9746afff com.apple.viceroy.framework 277.0 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x97b9b000 - 0x97b9dfff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x97dc8000 - 0x988a8fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x98ab8000 - 0x98abafff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x98abc000 - 0x98c65fff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.scalar
0x98cd5000 - 0x98d92fff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x99209000 - 0x99214fff com.apple.IMFramework 3.1.1 (427) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9921e000 - 0x9938afff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message

Hi THall12,
Welcome to the Apple Discussions
This is the important bit.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
If the process has moved to port 5060 then the SIP data from your end at least should show here.
Which Ports and WHY http://www.ralphjohnsuk.dsl.pipex.com/page3.html
Other Log views
Scroll down this page http://www.ralphjohnsuk.dsl.pipex.com/page16.html
Options to check.
Your Mac Firewall - Has it got the iChat A?V ports if ON ?
Your modem - Have the ichat ports been enabled here ?
Any other router involved ?
Does your ISP block port 5060 for a VoIP service they offer ?
9:12 PM Tuesday; December 19, 2006

Audio and Video Chat

Hello Sir
I would like to create a Audio and video chat application,
if any one have the source code related to voice chat. plz mail it to i need it ,thanks in advance.
my mail id
[email protected]

Welcome to Apple Discussions!
YES! In fact I set up my own PC machine to test. Follow the windows tip section that can be found at: http://www.mvldesign.com/videoconferencetutorial.html
It's also best to make sure your set-up is working correctly by testing with a known mac user that has no issues. This way you can troubleshoot where the issue lies.

No Audio when Video Message is played back - why?

After I record a Video Message to send, there's no Audio when Video Message is played back - why?
I did a Skype sound check, I checked all the seetings on my iPhone, what am, I missing?
Help, please.

I am also having this problem and cannot resolve it. Anybody got any ideas? I am fully updated in both Skype and iOS. Many thanks.

Why does audio not work when video chatting?

For some reason the audio doesn't work when I video chat (skype and oovoo) The person can hear me but I can't hear them. How do I fix?

Check to see that your little one did not by accident get something (anything) in the headphone jack. If there is debris in there (and it doesn't take much) it will make your device think a set of headphones is jacked in and you won't be able to hear through speakerphone or handset.
While holding it with the jack down, blow across the jack and tap gently. It often will dislodge whatever is in there.
Наглый пес! Вы должны быть благодарны мы даем Вам возможность проживать в нашем мире!
BB 9550 Verizon OS 5.0.0.1015 My Storm My Blackberry My Lifeline
If there is a Theme on my Blackberry, Hedone it!
If someone successfully helped you with an issue, say thank you by clicking "kudos" in their post and clicking the star.
Antiquis temporibus, nati tibi similes in rupibus ventosissimis exponebantur ad necem
If your issue has been solved, please mark the post that solved it for you!

Error 4 when trying to audio or video chat

I have been trying to video chat with my dad in France. It worked perfectly for about 30 seconds and now every time we try to contact each other we get this communication error message (error _4).
We are both using AIM screen names.
We have tried changing the streaming speed in Quicktime to 1.5 mbps and reducing the bandwidth to 200 in ichat, as well as changing the port to 443... with no results.
I use a wireless G lynksis router with UPnP enabled and that is not blocking anonymous Pings as far as I can tell...
I don't even know which side the problem comes from.
I am copying part of the error log below, in case anyone can help us...
Any advice would be greatly appreciated!
Thank you.
Date/Time: 2009-02-04 15:38:52.528 -0500
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2974850835.
0x16535bf0: State change from AVChatNoState to AVChatStateWaiting.
anneprrn2: State change from AVChatNoState to AVChatStateInvited.
0x16535bf0: State change from AVChatStateWaiting to AVChatStateConnecting.
anneprrn2: State change from AVChatStateInvited to AVChatStateConnecting.
0x16535bf0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -4
anneprrn2: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -4
Video Conference Error Report:
@SIP/Transport.c:121 type=4 (00000000/0)
[INVITE sip:[email protected]:32612 SIP/2.0
Via: SIP/2.0/UDP m.2:16402;branch=z9hG4bK7b6aeff929c138af
Max-Forwards: 70
To: "anneprrn2" <sip:[email protected]:32612>
From: "u0" <sip:[email protected]:16402>;tag=2071954160
Call-ID: d0760e6e-f2fb-11dd-bf87-f740dc934012@192-168-1-3
CSeq: 1 INVITE
Contact: <sip:[email protected]:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 709
[v=0
o=jeanremipierron 0 0 IN IP4 m.2
s=u0
c=IN IP4 m.2
b=AS:2147483647
t=0 0
a=hwi:1028:2:1600
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:365858057
m=video 16402 RTP/AVP 126 34
a=rtcp:16402
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 0 rules 15:352:288
a=framerate:15
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 15:320:240:320:240:15
a=fmtp:123 imagesize 0 rules 15:320:240:320:240:15
a=rtpID:3030098509

Hi,
Welcome to the  Discussions
Error 4 (Remote IP Invalid) is specific to the far end (Buddy) using Leopard.
What it means is that the Buddy's iChat can see two Network connections.
There are several possibilities on how this has come about.
1) Connecting to the routing device with Airport and Ethernet.
1a) Sharing a Neighbours, connecting over WiFi and Ethernet to your own.
2) Having two routing devices that route and do DHCP (Issue IPs) to the LAN
This way the computer gets two IPs (It can only display one).
3) Having Internet Sharing On in Leopard.
This is normally used to share a Connection to another computer if you don't have a router and your Modem does not route.
3a) Using Parallels.
Installing this to run Windows turns On Internet Sharing AND creates two VNCs in System Preferences > Network. These need turning Off and Parallels set to get it's Own IP from the Routing device.
4) Certain MIMO type Routers (Multi-In, Multi-Out) cause this issue in the way they sub-split the Wifi Channels to attempt faster connection speeds.
8:57 PM Thursday; February 5, 2009

No audio with video chat, but can audio chat!

When I video chat, I don't get or receive audio. Neither does the person I'm "chatting" with. I can audio chat with that person... no problem. But the combination video and audio is a bust. And here's the kicker: it's only when I'm chatting with a particular person. With others, the audio and video combo works perfectly. And to top it all off, this person can audio/video chat with others just fine too! Any hints? My OS X and router firewall are both inactive.
My computer:
QT streaming: 1 Mbps cable
OS X firewall: off
Modem: D-Link cable modem (DCM-201)
Router: Belkin 802.11 wireless router (Model # F5D6231-4)
- firewall is off
- not in bridge mode
No iChat add-ons
Connection speed: 4175 Kbps down, 302.3 Kbps up
Will work on getting the other person's info... I know they're on a MacBook Pro as well. Seems more like a bad preference file or something to me as this person is the only one I have trouble with and vice versa. Thanks for any help!

Hi MizzouHusker,
Thanks for starting a new thread.
Is the Modem in Bridge mode ?
Or is it doing DHCP ?
What ports are opened in either device ?
Do either have UPnP ?
With those speeds you can set Quicktime to 1.5meg
It will need you to restart iChat to see the new speed.
If devices use NAT you can have problems if the devices at either end do not like the NAT method used (there are about 6)
UPnP will get around this.
4:26 PM Thursday; July 13, 2006

I can't hear when video chatting, whats the deal?

I live far away from my friend, and we video chat. Sometimes I can't hear her, but she always hears me! Everything says that audio is fine, and connection is great but I still can't hear her. WHATS THE DEAL WITH THAT?

Hi,
Lets talk in broad terms first.
For a Buddy to hear you the Mic as to be connected and turned On in iChat
Taking that it is going to be an Internal Mic we can presume it is connected.
In iChat it is turned On in the Video menu (It will read Audio if you have no camera) and is the one to the right of the Buddies menu.
In here, Microphone Enabled (Or Audio Chat Enabled in Lion) needs to be ticked.
The Mic then needs to be chosen in System Preferences > Sound > Input AND in iChat as the input/Microphone choice.
In iChat the choice is made in iChat menu > Preferences > Video/Audio Section > Microphone drop down.
In the System Preferences > Sound > Input the volume has to be high enough for you to be heard.
This tends to be a setting that moves the blue bars to about 3/4s of the way across. (At least 1/2 way and not banging in to the right hand end when you talk)
If you are doing things in other apps that use the mic differently or even a different Mic you may have problems if you don't manually change things back for iChat.
So...
Transferring this to the Other end, your Buddy may not have the Mic on.
May have been doing something else Audio-wise and not changed things back.
May have reduced the volume for Input for another App and not reset it.
She may also have issues with the OS "Seeing" the Mic
She should check the System Profiler (Information in Lion) and see if in Hardware > USB the mic shows up
You can access this from the Apple Icon Menu and holding the ALT key down.
If it does not show up here then a SMC/PMU reset may be in order.
9:56 PM Sunday; May 13, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Buddy won't stick - Audio and Video chat problems

Grateful for advice on a group of problems - possibly related...
My setup -
iMac, OS X 10.5.6, iChat 4.0.7
AIM account
Testing iChat between my iMac and daughter's MacBook.
Problem 1)
I log in on AIM account - can see status of my daughter who I have added as a buddy.
Daughter cannot add me as a buddy - tried when off and on line. She tries to add my buddy name and it flashes then disappears.
Problem 2)
Both logged in, I can invite her to join a text chat with daughter and she can respond.
If I invite her to join an audio or a video chat, my screen says it is waiting for a response from <her screenname>, she receives a message saying "<my screenname> cancelled the invitation".
Other information
I have created a second account in iChat using my wife's screenname and password. Neither of these problems occur. I have compared settings in the Preferences -> Accounts window between the two accounts and they are the same.
All works OK over bonjour, but I need to get this sorted before daughter moves away in a weeks time.
Grateful for your help,
Mike

Hi,
Methods b) and c) should prevent any mispelling of the (Screen) name.
She will now have to check her Block and Allow lists
These are in iChat menu > Preferences > Accounts > Security tab.
There are several options.
The Allow Certain People options is only active when chosen but will block anyone not in the list (Makes them appear off line but she will need to see if the Off Line Buddies (Show Menu) to see those).
If the Block Certain People is selected then those names are permanently blocked even if they are not in the Buddy List But she would not be able to chat with you and you would not see her as being Online.
If you are set to Invisible then she will get the same symptoms but you will appear in the Off Line List.
It may pay for her to delete her com.apple.ichat.AIM.plist
It is in the Home Folder/Library/Preferences
Drag it to the Trash and restart iChat.
ON the Modem front.
You have a Router/Modem combined device that is also Wireless.
There is no other router.
By default most Netgears do UPnP. This means Port Forwarding or Port Triggering that is offered by some is not active (And does not need to be)
On the WAN Page of the set up pages they tend to need to be "Allowed to Respond to Pings on the WAN Port" (this is the Wide Area or Internet side port/socket/jack to the outside world)
On the same Page I would also suggest Stopping the DOS or SPI Filter that is mentioned.
Effectively the Macs should show in System Preferences > Network the IP something like 192.168.0.2 for you and 192.168.0.3 for her and the "Router IP" as being 192.168.0.1 from both. (I say "Router IP" like that as it is in fact the Modem's IP on your LAN)
8:01 PM Saturday; February 21, 2009

Lion to Snow Leopard missing audio during video chat

Hello,
After upgrading one of my MacBook Pros to Lion, I've been encountering a consistent problem when attempting to engage in a video chat with my parents who are using a MacBook that is still running Snow Leopard.
Prior to the Lion upgrade, video chats worked flawlessly, but after the Lion upgrade, the audio coming from the Snow Leopard machine is completely gone. Video alone works fine in both directions, and the Snow Leopard client is receiving audio from the Lion client, but the Lion client is not receiving any audio from the Snow Leopard client according to the iChat connection doctor.
Not a missing update/firmware issue-
Both machines have all the latest OS updates applied.
Not a hardware deficiency issue-
Both machines were able to engage in flawless video chats using iChat prior to one machine being upgraded to Lion.
Not a bandwidth issue-
MacBook Pro (Lion) is hard wired to an ethernet connection which ties into a fiber optic connection 100Mbit/100Mbit (down/up).
MacBook (Snow Leopard) is hard wired to an ethernet connection tied into a AT&T Uverse connection 24Mbit/3Mbit (down/up).
As a troublshooting step, each machine was tested with iChat bandwidth limitation set to 500k, 1Mbit, and 2Mbit.
Not a ports issue-
As a troublshooting step, both machines were placed into each respective LAN/WAN DMZ.
Not a firewall issue-
Both machines are not running with a firewall enabled.
Not a network configuration issue-
Video chat continues to work flawlessly between Snow Leopard only clients from the same networks over the Internet (tested with additional Snow Leopard clients on my end that have yet to be upgraded to Lion).
Not a microphone or sound configuration issue
First thing checked, double checked, and checked again.
After checking the connection doctor within iChat during one of the problematic video chats, it reveals that "audio quality" from the Snow Leopard client is always 0%.
Has anyone else encountered this problem? Moreover, is there a solution?
BTW, Facetime video calls between all clients work fine, but we all hate Facetime and prefer to continue using iChat.
Any help would be sincerely appreciated.
Thank you.

Hi,
SoundFLower is an Add-on to the System that then appears in the System Preferences > Sound pane as well as being an App.
It allows the Mic (or input device) to be used by two apps at once.
It can also take the output of one app and get in to another.
Sound.
IN certain versions of iChat and with certain Headsets you can have issues if the iChat is set "first" the the System Preferences are set Second.
In both iChat and System Preferences > Sound > Input chose any other device/input other that the propsed headset.
The chose the Headset's mic for the System Preferences
Now set the mic for iChat
Repeat for System Preferences > Sound > Output and the Headphone side.
What is Arriving
Whilst a chat is going on open the Connection Doctor (Video Menu)
On the Stats tab/button you will get a live read out of Bitrate and Framerate and a visual representation of the incoming Video and Audio feed.
Bit rate will vary based on what you pay for and what the Bandwidth Settings is. (you can change it "Live" during a chat and see the Buffering change the rate slowly).
The Framerate should be at least 15fps
Intels can be higher whit 30fps being the top rate.
The Visual bars should be green and 100%
They may vary if your service varies to much.
Buffering
Any Internet service will vary.
iChat has buffering mechanism to cope with this
Earlier versions of iChat were limited by the Quicktime Streaming setting that used to be in System Preferences (Up until Leopard).
Now iChat and Messages can make use of All your bandwidth.
The Buffering will drop frames in an effort to keep up if someone is sending more data than you can handle.
There comes a point when it judges it will lose sense of the Audio due the number of dropped frames and it will cut the Audio.
If the Audio bar is showing nothing then check the Bitrate.
Let me know what you see.
Comparisons with you other computer would be useful.
9:21 PM Monday; October 8, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

IChat WON'T WORK using audio or video chatting [PLEASE HELP]

Bought a Mac a couple months ago and I'm pretty (yeah, that's VERY) happy about it. The thing is when it comes down to my iChat, I wanted so much to have video conference with my family in Brazil while I'm studying in Spain -- but I Just can't! =(
Let's put it that way: iChat won't recognize my (Googlechat) friends and their webcams; and as long as I'm connected, I have never seen any sort of "audio label" beside their names.
So can any Mac-pro please help me out explaining what the matter is?
Can't I talk to my friends just because the're using PCs -- or there's nothing to do with it?
I've tried everything, from Preferences to Praying; and it won't work. Just wanna let you guys know that all the people that I'm trying to talk to have webcams and microphones plugged-in.
PS - Plus, I got this huge agenda full of contacts (around 2,000) that appear to be on my iChat list, but they're somehow never online. Is that because I have to send them an invitation to join my Googlechat? =/
I'm totally lost here.
I'd appreciate if you people could answer me quick - as you always do here =). Tomorrow I'll have this unique chance to talk to my grandmother (for she's living in some sort of farm far away from civilized world) and I'd REALLY want to chat via Video Conference with my family tomorrow night.
Sorry for my bad english and thanks in advance.
Sylvio Quadros (Brazil)

Hi,
You can Add an Google Mail ID (@gmail.com or @googlemail.com) as your ID/screen Name in iChat.
From iChat to iChat this will also do Video or Audio Chats as well as Text chats.
From iChat to anyone using the Google Web Mail page you can text chat as the Video and Audio codecs are different.
The same is true of the PC app for GoogleTalk.
To be able to login in to Google Talk using iChat your have to Enter you ID as it is written on any Google Page when you are logged in (Ends with either @gmail.com or @google.com), Mail seems to cope with either but iChat needs it to match.
You also have to Enable the Talk option on your Google Account info.
To See the Green Video and audio icons go to the View Menu of ichat and Select Show Audio and Show Video.
If you are trying to Chat with a PC I would use one of these
Alternatives to iChat but Video chatting In a Web Browser
MeBeam. An option to use a Web site that create Private room for Video Chatting. Uses Flash to access your Camera and Mic.
iVideoChat Similar setup but a somewhat corporate type look to the site. Has Public rooms as well. Again uses Flash.
Googlemail/GoogeTalk now do a Version in a Web Browser
Tokbox A Site that can link your existing Buddy Lists that Uses Flash to Video chat in a Browser.
From http://www.ralphjohns.co.uk/page5.html#_other
Tokbox allows you to link to existing Buddy Lists.
7:42 PM Thursday; March 18, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Help - no audio during video chat

During video chats with another mac user, we both have video and can see each other, but neither of us has any audio. When we do just an audio chat, we can both hear each other without a problem.
This happens on my MBP with 10.6 and iChat 5.0.1 and on my PBG4 with 10.5 and iChat 4.0.8. The other computer is an iMac with 10.4 and iChat 3.1.9.
Any suggestions?

Hi,
So this is Linksys Modem that can Route with a Airport in Bridge Mode ?
Good.
IS it using UPnP (in the Administration tab) ?
If it is then Port Forwarding, Port Triggering and DMZ should be Off in Gaming and Applications.
In Security tab (if it has one) the Firewall should be disabled (If it has a setting) as this interferes with iChat.
The Bit about "Responding to Anonymous Requests (pings) should also be set to Allow them (ichat Sends a Ping).
I have had a Netgear DG634G and currently a Sagem 2504 Fast Modem that both Report "Port Restricted". It is not a deal breaker.
More interesting is that you see no incoming Audio.
Get the Buddy to check his System Preferences > Sound > Input tab has the volume high enough and the device here and in iChat > Preferences > Video Section match in the Microphone drop down.
He/she should also check the Video Menu and that Microphone Enabled is ticked.
If those things are in place then try the Bandwidth in iChat at 500kbps
(Try it at both ends, then use the Connection Doctor > Statistics to change one end at a time to higher settings - wait for the Bit rate to settle).
The Bit rates you are seeing look OK (As does the other info)
The Bit rates at the Buddies end should have got a Message from iChat that the Connection is too low (Below 50kbps) for a Video chat.
Are you sure these are from the same Conversation ?
If the Buddy is on Leopard or Below they should go to System Preferences > Quicktime > Streaming and change the setting to 1.5Mbps to get iChat to "see" as much as is practical of the internet speed.
It is almost as if they and doing a Download at the same time (Or another computer is taking all the Bandwidth)
What Internet Upload and Download Speeds are they paying for ?
What are they actually getting ?
Click the yellow star And the Start Test box.
If you are connecting in Video chat with th VPN active I don't think this is an issue (unless it is using up lots of Bandwidth - you results suggest not).
The issue seems to be at the odd results your Buddy is getting.
7:55 PM Tuesday; December 15, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

No audio with video chat, but it works with screen sharing...

I've got a friend who just upgraded to snow leopard. We're both using iMacs. My computer is working find, and I have audio and video with other people.
When we video chat, there is no audio. When I screen share with her computer, with her seeing my desktop or me seeing her desktop, the audio works.
No mute buttons are down, I've checked system preferences (sound) everything is right.
Any ideas?

HAs she checked that System Preferences > Sound > Input is listing and has her Mic Selected ?
Is he r Volume high enough in the same place ?
In her Video Menu is the "Microphone " Enabled" ticked ?
In iChat Menu > Preferences > Video Section is the same Mic listed ?
Do the response bars move under the Preview when she talks ?
During a Chat in Your Connection Doctor (Video Menu) is she sending any Audio ?
IS she showing as having a log more Bit Rate than you ?
9:41 PM Wednesday; September 23, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

No audio when video chat

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