No audio with incoming calls or notifications

Hi I have no audio with incoming calls and notifications. I have re booted. My phone, taken the battery out. I have check all volume adjustments, I have done everything. Please need help very frustrated.

Hi,
Would you elaborate the Lync environment about Mediation server part?
Did you enable Media bypass? If so, please disable it and try again.
Please also double check any firewall on the media path blocks the traffic.
More details:
http://technet.microsoft.com/en-us/library/gg398833.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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I just got my E71-1 yesterday and upgraded from a very effiecient E61i....everything was going smooth until all of a sudden, contact names stopped appearing with incoming calls and SMS's.
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There is a fix for it but you won't like it. I have tried it a few times and it always works but it involves a lot of work. This is what you do.
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Since updating to 1.3.5.1, any time I mute the ringer on an incoming call, it mutes the ringer until right before the missed call notification, but then plays the ringer again briefly. This defeats the purpose of being able to mute the ringer in the first place.
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Message Edited by kx250ryder on 01-07-2010 07:29 AM
Message Edited by kx250ryder on 01-07-2010 07:30 AM

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Are you able to make calls? I would try a couple different things -
1. Try doing a double hard reset - Press and hold home button and the sleep wake button at the same time until the screen displays the slide to shut down red button. Continue pressing and holding both the buttons until the screen goes black and then the apple logo flashes up. Continue pressing and holding both the home and sleep wake button beyond this point until the screen goes black again. At this point, let go of the home button and press once the sleep wake button as you would to start your phone. See if this double hard reset helps clear out any cache.
2. If this fails, I would try restoring the phone as a new phone in iTunes. Backup your phone before this so that you dont lose your contacts, etc. You can do a couple test calls once the firmware is installed before setting up the phone, data, apps, etc. If it looks good, try restoring your phone from an earlier backup.
If everything fails, call AppleCare or see a Genius in the store.

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TTY was on after going through the settings one by one. They need to explain what TTY is within the settings menu. I have been useing TTY for 2 years now not knowing it.

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Good day. I am using a Blackberry Curve 9360 Smartphone.
Hope you can help me, I have inadvertently ticked the "All Alerts Off" option instead of the "Silent" option.
The phone rejects my attemps to change it back to All Alerts on, with a reply "Alerts Off cannot be editted or deleted"
There's a red tick mark next to the icon, and the icon is also highlighted in red.
The "Normal" option is ticked at the moment but the "All Alerts Off" option remains the same.
Incoming calls go straight to voicemail without a ringing alert, and a sms informs me of a missed call.
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Hi and Welcome to the Community!
That is strange indeed...typically, only one profile at a time can actually be active...from what you describe, both Normal and All Alerts Off are active at the same time...not normal. Lets try this...
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Now try to reset your sound profile as you desire.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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No audio with incoming calls or notifications

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