No authorization for creating mapping format

Question

Hello,
I want to create a mapping format in the WebUI at the marketing profile (marketing u2013 create u2013 mapping format) and an external list (marketing u2013 create u2013 external list). But I canu2019t create a mapping format or a external list. There is an information u201CYou do not have authorization to createu201D
Follow things I have done before:
Tx SU01: I had the necessary roles and profiles
Tx OOCU:
- I activated in CRM-MKT-EAL the WF 14000129 (BUS20410  PROCESSWITHERROR and BUS20410  PROCESSWITHOUTERROR)
- Then I assigned agents. I assigned my user to WS 14000029 and to WS 14000129.
- Last I defined the WS 14000029 as general task.
Does anybody know, what else I can do?
Thank you in advance.
Best regards, Jasmin

Answer 1

Hello Jasmin,
You can use ST01 to perform a system trace and list all the authorization you need to create a mapping format.
1) Go to ST01 and select only Authorization check then click on Trace on button
2) Launch the WEB UI and try to create a mapping format again.
3) Once the message 'You do not have authorization to createu201D  is displayed again, go back to ST01.
4) Click on Trace off Button and then on Analysis button.
5) Enter your username and select only Authorization check in the Trace Records
6) Change the From time to 5 min before you made your test and add 5 min to the Time to
7) Execute, you will see the list of all actions you performed and the authorization objects required for these actions.
8) Pay more attention to the lines where the RC code is different to 0. You will then find what authorization object is missing.
Hope it helps.
Best Regards.