"No Availabel Message Stores" Normal fixes not working
Hello,
I have a Blackberry Storm with the Desktop Manager Software version 5.0.1. I just installed Windows 7 (32-bit) and Office 2007 and now when I attempt to sync the device with my calendar, contacts, tasks, etc I receive the message "No available Message stores".
I have already tried renaming the mapi32.dll to mapi32.dll.old and running the fixmapi.exe resolution to no avail.
Note that everything worked fine when I had Outlook 2007 installed in VISTA 32-bit. I do not believe it is a problem with Windows 7 though from what I've read.
Any help would be greatly appreciated.
Thank you.
Hi and Welcome to the Forums!
Here is the KB concerning that error message -- there are other resolutions beyond what you attempted. However, normally, that error is displayed when configuring synchronization...you said it presented when you attempted to sync, which would mean that you successfully configured it. Can you clarify please?
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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