"No Available message stores" message and "warning code 0x3b21"

i have Blackberry 8520, and using blackberry desktop ver 5 installed on windows 7 pro and outlook 2010. when i choose syncronization from configuration menu i recieve "No Available message stores". kindly help

Hi and Welcome to the Forums!
Here is a KB that discusses that error:
KB15564 "No available message stores" appears when configuring synchronization settings in BlackBerry Desktop Manager
Hopefully it contains something useful!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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