No backlight on newly purchased (refurb) nano...

Hi...in addition to the problem i an having with itunes (can't connect at all...to register or for the store), my daughter's Christmas ipod...(4th gen nano, purchased refurbished from apple) suddenly has no backlight. It worked fine the first few days...she has probably used it less than 10 minutes total, and that was in my prescence so I know it hasn;t been damaged. I have tried resetting the settings, tried holding it under a bright light so I can read the darn screen and setting the birghtness to high, backlight to always on...tried pressing the menu and center button at the same time...not sure what to do. Was hoping I could resolve this without returning it and therefore haven't contacted apple yet, being a holiday and all, but am frustrated by both issues I am having. Can't reset it with itunes software as it won't let me connect.
Any ideas?
did I get a defective nano?
Thanks in advance....
Kim

In my opinion, it sounds like one of two things have happened:
1.I have just checked on my nano, and it is possible to turn off the backlight. Go somewhere where you can read the darkened screen, if possible. Go to the main menu>Settings>General>Backlight. From there you can select an option.
2. If the first solution fails, your ipod is probably deffective, but if it was a holiday present it should still be under warranty.
-Good Luck.

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