No basis hierarchy for product type 02

Hi guru ,
I am trying to configure the SLA in Solution Manager.
Now  I created the categories with the transaction comm_hierarcy after I tried to create a service in the transaction COMMPR01 but when I choose the service and adding the category ottenfo this error:
No basis for product type hierarchy 02
any help?

Hi Antonia,
I am configuring SLA on Solman and i recieve the same error when i try and create a service.
No basis hierarchy for product type 02
Please assist by advising how you resolved this? the link mentioned below is inconclusive. . .
Regards,
Oliver Guzi

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