No bbm when connected to wifi

I habe the new bb z10 and when i connect it to wifi after a minute or two the bbm services stop and the bb icon dissapears. Ithen have to turn wifi ofd and wait a few mins before it connects and can recieve bbm messages again???
Any ideas???

Hi MagicManuzi,
As I mentioned in my other response to your question, this may be due to your BlackBerry trying to access a specific port on your wifi router in order to access the BlackBerry network. That port might be blocked by your router's firewall, preventing access.
One way to test this is to try a different wifi network that uses a different brand of router. Does that work? If so, you may need to figure out which port to unblock on your wifi router.
I hope this info helps!
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If your issue is resolved, don't forget to click the Solution button on the resolution!

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http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
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 Cheers, Tom

No bbm when connected to wifi

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