No best bet shown

I've configured some best bet - but on the search result page they are not shown, even though that I've inserted the "Search best bet" webpart... I've the standard result page, with refinement panel etc. 
can someone point me to the solution for solving this? 

Hi JmATK,
According to your description, my understanding is that there was not result when you used best bet in SharePoint Search.
Firstly, please make sure that you have configured best bet in Search Keyword correctly. You can check it as the link:
http://www.techgrowingpains.com/2011/02/sharepoint-2010-search-best-bets-and-you/
If you configured search best bet at search center subsite. You need to enable custom scope in the parent site and fill in the appropraite link to your subsite.
In addition, Search Best Bets web part works only when it is added on the content search results page(results.aspx). This web part doesn't work when it is added on the people search results page(peopleresults.aspx).
More information, please take a look at:
http://vimaleshwara.blogspot.in/2011/05/people-search-and-bets-bets-web-part.html
http://www.smellslikesharepoint.com/2013/05/14/sharepoint-2010-search-best-bets-in-people-search/
I hope this helps.
Thanks,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

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