No Black type from rear tray

I have a MG5300. Can you tell me why it will not print black type from the rear tray? It comes out blue instead. If I print from the front tray, the black type is fine. I've checked and cleaned the ink heads. The printer's selection of the rear tray is triggered by my choice of glossy paper.

Hi CTSailor,
When printing from the cassette tray in the front of the printer (usually on plain paper), the pigment black ink tank (larger black ink tank) is used to produce the black ink on the page. When printing from the rear tray, usually a different paper type other than plain paper is being printed on, and, in these instances, a combination of the color inks (including the small black ink tank) are used to produce the text and/or images on the page. If any of the ink tanks are not printing correctly, the colors may appear inaccurate on the printout.
To verify that all of the inkjet nozzles are dispensing the ink correctly, we can print a nozzle check pattern from the printer. To do this, please follow the steps located at the link below:
Printing the Nozzle Check Pattern
Did the nozzle check pattern print correctly?
If this is a time-sensitive matter, additional support options are available at Contact Us.
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My MG5220 won't print an original 3 page document from rear tray.

I have only recently had trouble printing original documents from rear tray. I have completed maintenance ( cleaning), checked paper media, etc. I have checked page set-up, etc. I think I am overlooking something that is obvious but I can't see the forest for the trees. Please advise. Thanks!

Hi Kashmie,
To try and resolve the issue, with a flashlight or other bright light, please check the paper feed area of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the paper not to feed. Once this has been done, please look inside of the printer where the inks are located and ensure that there are no obstructions in there that may be causing the print head not to move freely. Next, please remove and reseat all of the ink tanks in the printer. Once all of these steps have been performed, if you still experience difficulty, please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

MX890 only prints from rear tray/Mac

My MX890 printer always wants to print from the rear tray. I have set the option in the printer window to print from the cassette. I even change the "automatic feed" in the print dialogue window that comes up on my computer to "cassette," and it still gives me the msg that there is no paper in the rear tray. It used to work if I did this, but now has stopped working. How the heck to I fix this? I'm using a MacBook Pro running Yosemite. I have updated all the recommended software/drivers from the Canon website. Thanks
Ellen

Hi ellenann9424,
The machine will automatically feed paper from the rear tray when media types other than plain paper (such as photo paper) are selected in the printer driver, or on the printer itself when printing. If you have already verified that the cassette is selected as the paper source in the printer driver and on the printer itself, please ensure that the paper type selected in both locations is set to plain paper, as all other media types will attempt to feed from the rear tray, even if the cassette is selected as the paper source.
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Won't print from rear tray

I have a Pixma MG6220. No matter what I do it won't print from the rear tray from a source on the web. I go to both the quick setting and main tab and select "rear tray." Still prints from cassette. I took out the paper from the cassette. Won't print unti I load paper in the cassette. I even selected a different paper than plain paper and selected rear tray - but it still printed from the cassette.
I selected "continuous autofeed" for a default, removed paper from the cassette - and it still wouldn't print from paper loaded in the rear tray.
It will print from the rear tray if it's a document originating from my computer (or at least I just tried that and it worked). I did not change from plain paper, I only had to select rear tray.
Yes, I realize "save the document to your computer" will be a suggestion, but the website won't let me. It's a "free printable" that is not downloadable.

Hello.
The issue may also be related to a setting in your web browser. Check to see if your browser has a Page Setup option. This menu may be controlling the paper feed setting.
If the issue persists, please try using a different web browser to test the unit.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Force print from rear tray in pages?

Hello,
I'm trying to print on a small card from pages. I've created a custom document size 2.5 by 3 inches. but can't figure out how to force it to print from the rear tray.
when I go to File - Print - Presets - Show Presets - Quality & Media, it shows me the Paper Source, but says "Automatic" and I can't figure out how to CHANGE the paper source to rear tray. Any help would be much appreciated!
Aaron

Hello.
The issue may also be related to a setting in your web browser. Check to see if your browser has a Page Setup option. This menu may be controlling the paper feed setting.
If the issue persists, please try using a different web browser to test the unit.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

How can I persuade my MX715 that I mean what I say: paper normally to come from the rear tray.

Yesterday, my printer decided that it would rather be fed from the cassette. I had changed nothing and since then have re-iterated umpteen times that I want it to take paper from the rear tray, both on paper source settings and properties. I use too many different types of paper and sizes to make the cassette realistic.
Help please
ggoss

Is the software owned by the company or the employee? The software should have been registered under a company Adobe ID and not an employee. It sounds like that serial number is now associated with the employee's own Adobe account and not the company so essentially she owns that serial number. Your company doesn't sound too efficient when purchasing and managing their own software.
Your IT department should have had control of all software and ID's. Have you checked with them to see if they have access to that account? Is it possible the employee took the software with her when she left then installed it on her own computer? That might be why your serial number no longer works.
Adobe's tech support stinks especially if you ask a question outside of their knowledge and what they have on a script. They may as well have monkeys answering the phone. Actually monkeys are easier to understand than the reps are.
Maybe somebody else will come along with a better resolution. You should return the upgrade of CS6 and may have to either get the CC version or re-purchase the full-price CS6 while it is still available.

How can I print from my IMAC with Mavericks OS to the Canon MP560 printer's rear tray?

I have just moved from a Windows platform to Imac. On Windows, in Word, I was able to select where the paper was feeding (automatically select, rear tray, etc.) but now I can't select rear tray. I've already tried the "Quality & Media" under presets but was not given an option to change where the paper comes from. Can anybody help?

You need to turn on Printer Sharing on both the PC and OS X. I can't help you on Vista but in OS X it's System Preferences - Sharing - check the Printer Sharing box.

How can I print from my MacBook Pro to Canon MP560 using rear tray? I can't find that "option" in the print selection possibilities.

How can I print from my MacBook Pro to Canon MP560 using rear tray? I can't find that "option" in the print selection possibilities.

Sure can.
With a document open in Pages, select to print so that you can see the print dialog as shown below.
Note that to see this view, you may need to press the Show Details button in the bottom left corner. In the image above, since I have the expanded view displayed, this button changes to Hide Details
So with the view shown, first change the Presets menu to Default Settings. Then click the Layout drop menu and select Quality & Media. Make the changes you want and then click on the Presets menu and select Save Current Settings as Preset...
At the next window, give the Preset a name and select the Only this Printer radio button and then click OK to save it. That's it.
As for the Preset that you already have, if you no longer want this preset then you can delete it via the Show Presets menu pane that you've used already.

Selecting Epson RX700 printer rear tray

When I had my Epson RX700 printer (all-in-one) connected to a Windows PC, I could select either front or rear paper trays for printing. With Mountain Lion, I have not been able to find any way to select a tray and have to accept a default depending on the type of paper being used and the print quality (standard plain paper and normal print draws from the front tray, photo paper and photo-quality print draws from the rear tray). This is OK until I need to print to stiff card using normal print quality - then the paper feed in the front fails and I get the "paper out" message. I can use the rear tray but only by selecting photo paper and photo-quality printing, which is both very slow and uses a vast amount of ink. Does anyone know of a way to select the rear tray but retaining the plain paper and normal print attributes?

You need to read the user manual that came w/the printer. Some things will will on a Windows comp but not on a Mac or a particular OS version. If the user manual is of no help, call Epson and/or visit their troubleshooting website.
I have an Epson printer that can automatically print the front & back of paper. However, this does not work in ML. Not compatible *yet.*

How can I choose my printer's rear tray on my MacBook?

Hello everyone,
I have something strange going on on my MacBook when it comes to printing...
I would love to be able to print address labels, photos etc. on actual labels and photo paper using the rear tray of my printer (Canon MG5150). The weird thing is that I cannot for the life of me find the option to choose the rear tray. I have expanded the print dialogue to show all possible options, but there's absolutely no way to choose my printer's paper source. So I'm stuck with the standard cassette, which I do not dare use for anything thicker than normal printing/copying paper. Everything else printer-wise works fine from the MacBook, I just can't select the paper source (regardless which programme I'm working in on the MacBook).
Something else I've tried is downloading the latest printer driver from Canon. No joy there though, doesn't make a blind bit of difference. I've also tried opening programmes using Rosetta just in case, but that doesn't seem to change anything either.
My iMac never presented me with this problem; it always let me print from whichever paper source I wanted (using the same Canon printer). Some background info: my MacBook has Mac OS 10.6.8 on it, my iMac Mac OS 10.4. Could it have something to do with the operating system? They are both Intel, aren't they, so why would the options be there on one Mac, but not the other?
So, where could my menu options have disappeared to?? Have Apple changed their printing dialogues for the worse or something? It seems such a shame I can't use my MacBook to its full potential and have to resort to roundabout ways of being able to do what I want. I'm hoping it's something really obvious, and that someone can help me.
Thanks for any advice!
Kind regards,
Esther

Hello-
You can restore network defaults on the printer.
Press the Setup icon. Then go to Network Menu, scroll down to "restore network defaults".
This should clear any "Admin" settings that were set.
Then you can turn radio on and run the wireless wizard to get back on network.
I hope this helps.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

In adobe reader, I can't print from different trays?

Using Adobe Reader, I can't print from different trays on my Lexmark x954 printer. I've tried reinstalling the print driver (latest version) and reinstalling Adobe Reader with no luck. I can see the trays and even select them in the print dialog box in adobe but when I print I am unable to print from the correct trays. It always prints from tray 3 of my printer no matter what tray and type of paper I choose in adobe. Any suggestions?
I've also noticed a problem printing through Preview. I can select different trays using preview but the print time is extremely slow. It seems like it has to re-download the pdf page each time it goes to print. So a 100 page print job takes 20-30 minutes to complete which means other have to wait for my job to complete so it really slows our office down.
Thanks for your help. Also, I am using the mountain lion operating system. Thanks again!

Don't know whether it will make any difference, but a new version of Adobe Reader has just been released:
http://www.macupdate.com/app/mac/73/adobe-reader (version 11.0.03).

White halo around black type

A thin white halo is showing up around my large black type and also around the black image I placed in the document. The background is purple so the halo is very noticeable. I tried a number of things to get rid of it:
-I rasterized just those objects and that made the halo worse.
-I took those objects out and tried replacing them in InDesign, but the halo still came back in the PDF.
-I made sure I was using standard black (K:100) and not rich black. No difference. I tried with PMS Black, and no difference.
The only thing that makes the halo go away is converting the file to RGB but I can't because this is going to print.
HELP!

excellent!
I think you can be confident your black text will print correctly.
I would talk to the separator or printer or whomever you can get in touch with to discuss the black artwork.
My guess, and this is just a guess, it that you may need a screen of the purple underlaying the black. This would be an added channel in photoshop.
If you have no idea who is printing the poster and have no contact with them, the best you can do is put a notes layer on your file: callouts indicating that you black text is set to overprint and that the art needs trapping.
I'm an illustrator, not a production artist, so I'm not your best answer source. If I couldn't talk to the printer in person, I would call one of my prepress pals for advice... which is about what you are doing here. Maybe one of our prepress regulars can help with this.
The purple appears lighter in Overprint Preview because Overprint Preview always attempts to render an accurate display of the color from its PMS Lab specification. You have selected an uncoated ink setting, so the Lab spec for it is somewhat washed out from what the coated version would be, so Illustrator is attempting to display that.
Are you actually printing your poster on uncoated paper?

Why does solid black type become screened in my PDF?

I have created a document in InDesign CS3 (5.0.4) on a Windows XP (SP3) system (3 GHz Pentium processor, 3.5 GB of RAM).
This document is composed of solid black text set in the Futura typeface. There is no transparency, opacity effect, or screen value used on the text.
When I export this document to PDF, the sold black text becomes screened to something like 90%. I used "Press Quality" and manually set the color output to "No Color Conversion". I have also set it to convert to destination: US Web Coated. The result is the same: screened text when it should be solid.
I printed the resulting PDF to a Xerox 4510N postscript printer but have seen this problem when working as a pre-press technician working an image setter.
Why does this happen and how do I stop it? Solid black type should print solid black!

From what I can see the text is solid black. There is no border color on the vector fonts, but the fill is black. If you zoom in you can also see it as solid black. You may be seeing a pixel issue, related to the zoom you have set and possibly the line thickness of the font. I am not sure what you mean by screened. If you are seeing something that looks wrong on screen, you might consider the smoothing option on the fonts, particularly if you are on a notebook (they tend to show pixels a bit more).

Printing check 2copies from different trays

while printing check, client asking for another one copy for accounting purpose . but they asked to print one copy with check paper from Tray1 and another one with bond paper from Tray2 . but I couldnt take printout in the sametime 2copies from different trays.please advice in your client place how your managing in this scenario.
Thanks in advance

Hey , Welcome to the HP forums! I hope you enjoy your stay here. I understand that you have two types of paper loaded in your Officejet 8630 and are wondering how to switch between the two trays. I can help you with that, however I'm going to need to know what operating system is on your computer first.If you are not sure what your operating system is you can click here to find it. If you can reply with your system then I'll know which directions to provide you.

Ix7000 plain paper settings through the rear tray

Hi, I wish to print through the rear tray of the ix7000 printer using the same settings as the plain paper settings (which can only be used through front and manual trays).
I'm printing on 160gsm gloss, which prints beautifully using the media type - plain paper - and shockingly using all the other media types. I want to print on paper of a size that the rear tray accepts (custom and large) but using the plain paper settings which print the image well.
It's frustrating in that I know the printer can print the images perfectly on this paper, but it won't (for some unfathomable reason) let me use plain paper through the rear tray where the size of sheet (550mm x 250mm) will fit. Anyone got any ideas? It will even let me print an envelope at 550mm x 250mm through the rear tray! but not plain paper. I almost need a way to shift the plain paper settings (somewhere in the driver) over to them applying to the envelope selection - that could be a way to trick it in to doing what I want it too. I can't think of any others.
thanks
Brett

nope, after talking to a couple of canon technicians, and spending a fair bit of time on it I've come to the conclusion it can't be done - there really needs to be a manual over-ride to let the user make the final choice for such things.

No Black type from rear tray

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