No BNC-2090 Accessory Option in MAX/No Signal

I'm using an AT-MIO-64E-3 card for A/D signal collection, with the card connected to a BNC-2090 signal box. The Measurement and Automation Explorer doesn't have an accessory selection for the BNC-2090, when I try to run the test panel I get no signal, and VI's give the error -10003 from AI Hardware Config. I'm running Windows 2000, and this problem arose when I upgraded from NT to 2000. Is there an easy fix for this, or will I need a newer A/D card? Signal is getting to the BNC-2090, it's just getting lost somewhere between the 2090 and Labview.

Hello Dstockw,
Are you using AC Coupling with this application? If so, E-series cards do not support it and will give error -10003 from AI Hardware Config.
What version of the NI-DAQ device driver are you using? NI-DAQ 7.0 is a fairly recent version that supports that board (using Traditional DAQ). If you are using an older version of NI-DAQ, try updating it and run the test panel again. NOTE: If you update the driver, be sure to uninstall your previous version of NI-DAQ first.
Check to be sure that you have properly installed the BNC 2090. Information about installing and configuring this device can be found at:
http://www.ni.com/pdf/manuals/321183a.pdf
Also, be sure that you are using a proper cable to connect to your AT-MIO-64E-3 card. Th
e recommended cable is the SH 1006868 shielded cable. Try double-checking the installation/configuration of this DAQ card by looking at:
http://www.ni.com/pdf/manuals/320517g.pdf
You may also want to try running the E-Series Diagnostic Tool. This tool will test the functionality of your card and run a self-calibration on it. You can find this test at:
http://www.ni.com/support/selftest/
Try these steps and let me know if you have any further questions.
Scott Romine
National Instruments

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Attachments:
PXI8135.png ‏140 KB

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