[No body found] on all mails from one account

All mails I get from one account are empty, containing only [no body found].
The mail is fetched from the ISP via fetchmail, forwarded to Zarafa-Groupware and synced with the mobile devices via Z-push (OSS ActiveSync solution). All other mail clients work fine (Android, IOS, Nokia Mail for Exchange,...) and the calendar as well as notes and adresses all sync fine. Only the mail bodies are empty 
The logs on the server look fine... 
Any hints on how to get get it working? Or at least on how to get more debug info on the Z10?
Thanks in advance!
Cheers,
Ycas

Hmmm...well, then the only thing I can recommend is that you contact your mobile service provider for formal support and, likely, escalation into BlackBerry. They may want to collect logs and such to see if they can replicate the problem. It also may simply be an unsupported provider...it's really quite impossible for any device to support every provider (I admit, it should work...but there is a slight chance...).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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