No boot after installing new hs?

hi, I just installed a new heatsink on my computer and now it wont boot..
when I press "power on" I get no picture, the fans spinup for like 5sec and then all is dead..
Im quite sure I broke something but what? cpu or mb or both?

thank you for all the replys
I dont think taht the bios is corrupt. There is no visual damage on either the processor or the motherboard. I belive that its the motherboard thats broken because of me installing the heatsink and because i dont want to by a new processor (more expensive)
I had some trubble removing the backplate when I was fitting the new hs (I couldnt use the old backplate) and the old backplate was glued.
That is why I think that I might have problems with the motherboard. I dont think that the processor is getting any power (it should generate some heat even if its only on for 5sec?)
and the testing bit...well it would be nice to have a spare of everything...but when I upgrade I buy a new generation motherboad/cpu

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Hi Folks,
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I've pasted in the Problem Report from Safari below.
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Date/Time: 2007-07-22 14:48:52.594 -0400
OS Version: 10.4.10 (Build 8R2232)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [57]
Version: 2.0.4 (419.3)
Build Version: 13
Project Name: WebBrowser
Source Version: 4190300
PID: 219
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000020
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x90848cc3 CFBundleGetFunctionPointerForName + 14
1 ...apple.print.framework.Print 0x92cc8546 PJCPrepareAppKitPageSetupDialog + 74
2 ...apple.print.framework.Print 0x92cc9868 PMPrepareAppKitPageSetupDialog + 98
3 com.apple.AppKit 0x93671cfd -[NSPageLayout beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 213
4 com.apple.AppKit 0x93601030 -[NSDocument runModalPageLayoutWithPrintInfo:delegate:didRunSelector:contextInfo:] + 230
5 com.apple.AppKit 0x93600eeb -[NSDocument runPageLayout:] + 117
6 com.apple.AppKit 0x9335fd88 -[NSApplication sendAction:to:from:] + 107
7 com.apple.Safari 0x0002b083 0x1000 + 172163
8 com.apple.AppKit 0x9340dce7 -[NSMenu performActionForItemAtIndex:] + 455
9 com.apple.AppKit 0x9340da29 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 103
10 com.apple.AppKit 0x9333ee16 _NSHandleCarbonMenuEvent + 477
11 com.apple.AppKit 0x932727fc _DPSNextEvent + 1491
12 com.apple.AppKit 0x93272056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
13 com.apple.Safari 0x00006cea 0x1000 + 23786
14 com.apple.AppKit 0x9326bddb -[NSApplication run] + 512
15 com.apple.AppKit 0x9325fd2f NSApplicationMain + 573
16 com.apple.Safari 0x0005f54a 0x1000 + 386378
17 com.apple.Safari 0x0005f471 0x1000 + 386161
Thread 1:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92829d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92829c36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x94d30d29 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92829a0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92850bc2 +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.Foundation 0x9284a26c -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.Syndication 0x999f4966 -[AsyncDB _run:] + 181
3 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x92cc850a ecx: 0xa0813d04 edx: 0x11fda030
edi: 0xa2cc6244 esi: 0x00000000 ebp: 0xbffff278 esp: 0xbffff260
ss: 0x0000001f efl: 0x00010286 eip: 0x90848cc3 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
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0x92dc4000 - 0x92dd2fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92dd9000 - 0x92ddefff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92de3000 - 0x930d8fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931de000 - 0x931e9fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931ee000 - 0x93209fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93259000 - 0x93259fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9325b000 - 0x93911fff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c92000 - 0x93d0dfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d46000 - 0x93e00fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e43000 - 0x93e43fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e45000 - 0x94006fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9404c000 - 0x9408dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94095000 - 0x940cffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940d4000 - 0x940eafff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94182000 - 0x941c0fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x94204000 - 0x94215fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94223000 - 0x94261fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9427d000 - 0x9428cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94293000 - 0x9429efff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942ea000 - 0x94304fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9430a000 - 0x94609fff com.apple.QuickTime 7.1.6 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9478b000 - 0x948d1fff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9495d000 - 0x9496cfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94973000 - 0x9499cfff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949a2000 - 0x949b1fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949b5000 - 0x949dafff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x949e6000 - 0x94a03fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94d2e000 - 0x94dc1fff com.apple.WebKit 419.2.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e1b000 - 0x94e9dfff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94ed6000 - 0x951b5fff com.apple.WebCore 418.22.2 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95334000 - 0x95357fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96ef0000 - 0x96f04fff com.apple.audio.CoreAudioKit 1.0.1 /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x999f2000 - 0x99a29fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x99a45000 - 0x99a57fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: iMac5,1, BootROM IM51.0090.B08, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.80.79.1)
Bluetooth: Version 1.9.0f8, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3500641AS Q, 465.76 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
Imac 5.1 Mac OS X (10.4.10)

Hi Teoryan, Welcome to Apple Discussions.
After installing new software you should repair permissions
Repair Permissions: This should be done after all software installs and updates.
1. Navigate to Utilities/DiskUtility and launch Disk Utility.
2. Choose your volume (usually the second icon)
3. Choose "First Aid" tab
4. Click on "Repair Permissions"
(that's an aside).
The reason your "Repair Disk" is grayed out is that you cannot repair a disk if you are booted from it. The disk cannot be "mounted" during the repair process. What you need to do is boot from your CD/DVD:
Also run "verify" disk. If the disk needs repair:
Repair Disk:
Steps for using Disk Utility
1. Insert the Mac OS X Tiger Install disc or Install Disk 1 that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.) Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair.
If you repair errors run it until no errors found.
Let us know the results.
-mj
[email protected]
Message was edited by: macjack

Windows 8.1 Pro not booting after install of Hyper V - ASUS z87 + intel 4670K

Hi,
I am running windows 8.1 pro on a intel 4670K 4th Gen Haswell CPU and ASUS z87 plus motherboard. 16gb of kingston hyperx ddr1600 memory.
I have enabled virtualisation technology in the bios. CPU has SLAT.... or Extended Page Table, as intel likes to refer to it.
When I install HyperV platform and management tools the computer configures and reboots
AFter reboot it brings up the blue window image and spinning circle of dots for a while then reboots. It does the same thing again and then reboots and goings into repair mode and asks me to do a system restore. It then restores to before they HyperV install.
I've tried turning off xHCI mode (i.e USB 3.0) in the bios as this seemed to be a known issue with some gigabyte boards. This did not rectify the issue
Updated to latest asus mainboard bios 1405. Same issue still occurs upon install of hyper V.
Automatic repair does not work and I have to restore from system restore point.
I performed a clean boot after installing the feature and it still couldnt boot to windows.. it just sits at windows logo and then restarts a few times and then launches the startup repair. Once the startup repair begins, the only way I can get into windows
is restoring to a system restore point from before the hyperv feature install.
Please see the following logs which may have further information:
CBS Log
https://skydrive.live.com/redir?resid=1F523A0B8734322C!685&authkey=!AGMjUfosLFpzYNI
Setuperr
https://skydrive.live.com/redir?resid=1F523A0B8734322C!682&authkey=!AKS8Jb1S6W2IAH8
Windows update
https://skydrive.live.com/redir?resid=1F523A0B8734322C!683&authkey=!AJdWKuKj4negBoQ
Windowsupdate(1)
https://skydrive.live.com/redir?resid=1F523A0B8734322C!684&authkey=!APplVjuLpNZW_AY
I logged a job with asus support and their response was:
"Clear CMOS and ensure virtualisation technology is turned on in BIOS. If it still doesn't work, seek assistance from Microsoft"
Previously asked this question but took a while to get back to update with the logs and it was listed as Answered.
This issue is still existing and I'd appreciating any assistance.
Simon

Hi Simon,
Thank you for uploading the Log files.
According to the log files, no actuate clue can be found.
So, I suggest you upload the dump file so that we can help you analyze them.
Automatic Memory Dump Settings on Windows 8:
http://www.thewindowsclub.com/automatic-memory-dump-settings-windows-8
It also applies to windows 8.1.
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Note: I highly recommend you use SkyDrive to upload collected files and to post screen shots/pictures. Although you might not be used to it, SkyDrive features a lot of free advanced functionality around file storage capacity, sharing,
privacy, and collaboration:
http://skydrive.com
Regards,
Kelvin hsu
TechNet Community Support

Will not start even in safe boot after installing latest camera update

MacBook Pro will not start even in safe boot after installing latest camera update.
I started my machine and did a software update. Only the camera update needed. So installed and when required I pressed restart. It restarted and did install. Then restarted again. I expected to get to the login screen and it turned itself off. Tried three more times. Each time shutting off. I unplugged everything, and pressed start waiting for log in window. No it shutdown before the log in window. I then tried safe mode and that did not work either on three more occasions.

I have managed to resolve some issues. I can now restart the machine via a CD boot. If I do cmd C into something like tech tool pro, then restart from that disks menu it restarts every time.
If I try a safe start it shuts down. If I try a normal start it shuts down. I have managed to repair permissions and that cleared up some start up permissions but with no improvement to the boot problem. The only way to load is via the cmd-C boot option. Any other ideas?

Macbook pro won't boot after installing update 10.9.3

macbook pro won't boot after installing update 10.9.3

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Officejet J6480 wont print after installing new comcast modem...

My Officejet J6480 wont print after installing new comcast modem...
I have deleted and reinstalled several times and it still wont work...
OS=10.9.2

https://www.youtube.com/watch?v=Rjd1ZqJ89N4
this video help solve the issue - i had to select infrastructure behavior on the advanced tab under Networking>Advances tab...

Cs4 wont open on mavericks after installing new Java update

Cs4 (photoshop and illustrator) wont open on mavericks after installing new Java update.
I have tried installing both from the auto prompt (which came up as 'software update') as well as directly downloading from this link: Java for OS X 2014-001
either way when i try to open a cs4 program the icon simply bounces around for a minute then it comes up "program not responding"
anyone have any ideas?
thanks in advance.

Hi Matthew,
First of all, you should be able to check in your HD/Library/Receipts folder to see what has been installed by looking for the .pkg of it.
re: "I installed the security update from software update, and i want to make sure I downloaded something intended for my machine"
You should not be offered updates that are not intended for your System through Software Update. Software Update, as far as I know, reads the .pkg files in your Receipts folder and will offer what you need from that. (I believe that is correct....perhaps someone will correct me if I'm wrong)
Did you Repair Permissions from Disk Utility before and after the update?
If not I would try running Repair Permissions (HD/Applications/Utilities/Disk Utility/Repair Permissions).
I've found that with Security Updates that it is very important to Repair Permissions before and after updating.
littleshoulders [:-)

Officejet 8000 - Printer says out of ink even after installing new ink cart. and new head.

My Officejet 8000 - Printer says "out of ink even after installing new ink cart. and new print head. I have tried two new cart. and still gives me the error. A few times it will show all inks are full and print a page or two then says it is out of ink. At one point I even was able to clean the heads and align them but same thing occurs. What is wrong??

Hi Lee_S
Try printing a Self Test Page and see what the Cartridge status & Printhead status is like.
Printing a self test page
Please let me know how you get on..
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

No sound after installing new iphone software

sounds is no longer working after installing new iphone software.

Which sounds are not working, the ones on your Mac or the ones on your iPhone?
Allan

After installing new operating system, Mac started to open word when I turn on the mac and a question always appear about FaceTime.

After installing new operating system, Mac started to open Word when I turn on the Mac and a question about face time always appear when turn on the mac. What should I do?

Look in system preferences>users and groups>log in items.
Barry

No boot after installing new hs?

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