No browser button on 9300 curve?

Hi all, my sons original BB curve 9300 was stolen - he liked it so much that I bought another from an Internet auction site. All was well till my son noticed there was no browser button. I rang vodafone who said all was fine with his contract. They helped me by remote access and backed up then tried to restore and update all to no avail. The only thing they could think was that it's an enterprise phone where a company buys a quantity of phones to give to employees, but they don't want them surfing the net so it's disabled. My question is, is that right? Can anything be done to restore browsing or is it something else?
Thanks Nicky
Solved!
Go to Solution.

Hi and Welcome to the Community!
What they say is true...see this
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
If the Seller did not complete ALL of their steps, then you have bought a device that may never be able to fully function. But, if all that the Seller neglected is removing the IT Policy from the BB, then you can indeed do that:
KB18998 How to reset the BlackBerry smartphone to factory defaults
Other methods of WIPE do not remove an IT Policy...only this method does.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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9300 curve memory

I had an offer I couldn't refuse from virgin for a 9300 curve. It was my intention to use it mainly for calls and texts. However I now want to use it for web browsing as well. I am finding that on some sites the memory is not large enough to open the files. I know I could get another version with a larger memory, but is there any way I can upgrade/increase the memory on my current phone? I would appreciate any replies in non technical language as I am not experienced in mobile phone technology
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Hi and Welcome to the Community!
So as to avoid wasting your time with redundant advice, please post EVERYTHING you have already attempted, with exactness and clarity, especially since you've already been escalated to the folks who certainly should have been able to solve it.
Thanks.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

9300 Curve wifi problem - cannot connect to internet using only wifi once data turned off

I've got a 9300 Curve with a data plan from Rogers. I want to use my wifi in hotspots when I go overseas without using my data. I have no problems connecting to wifi networks. Once I turn off my data services, my connections to the wifi network show that the signal is still just as strong, but I can't use my browser, facebook, bbm, etc. - message is "unable to connect to internet" when I try and access my browser. This problem occurs whether I'm using a public hotspot or my home router. I used to be able to access wifi without using data from Rogers on my older Curve (can't remember the model), so I don't think it has anything to do with my plan.
Any suggestions/advice would be much appreciated!

Thanks for the reply!
Did you mean "leave data ON and turn off data roaming"? But that would just turn off my data while I'm roaming, and while I'm not roaming, it'll still access through data and not through wifi like I would prefer. That's what I understand, but pls correct me if I'm wrong! I guess I meant to also mention that whether I'm in my home zone or overseas, I still can't use my browser, bbm, etc through wifi only, with data turned off...it just says there's no connection to the server/internet, even though it shows that I'm connected to a wifi network.

GPS for Blackberry 9300 Curve

Hello,
Could somebody give me details on-- (1) Does 9300 curve support GPS?, if yes advise how to install?
Additionally, locate postion does not refresh as described in BB website.

mkskumar20 wrote:
Hello,
Could somebody give me details on-- (1) Does 9300 curve support GPS?, if yes advise how to install?
Additionally, locate postion does not refresh as described in BB website.
Hi mkskumar20,
Try this steps below.
JSanders wrote:
The 9300 model does have built-in GPS.
On all model BlackBerrys, first make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.
For GSM network devices, do this:
Click Options > Advanced > GPS > Menu > Refresh GPS.
Give it up to 10 minutes to refresh, and try 2-3 times in a row.
For the 9800 model:
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Location Settings.
3. Press the Menu key > Refresh GPS.
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Wifi issue in blackberry 9300 curve

Respected sir,
i am vinod and i have blackberry 9300 curve.. whenever i turn on wifi able to connect to the wireless network but am not able to use internet. its giving the error message ie
'' unable to coonect to the internet, please try again later. if the problem persists please contact your service provider'' and i am sure that wifi is nothing to do with service provider. please help to resolve this issue.. and i hope for positve response from you.

You're running OS 5 on your BB 9300, right?
So go into your Browser -> Browser Option -> General Setting -> Default Browser Configuration -> You choose: "Hotspot Browser"
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Hope it works for you, buddy
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Only in Firefox.
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Well I don't know, I do see in your system details it says..
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5218 or newer.
GPU Accelerated Windows
0/3. Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5218 or newer.
Maybe you driver is causing issues??? I confess I am at a loss.
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Detect if time/date browse button was used

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Solved!
Go to Solution.
Attachments:
position_control_lite.vi ‏16 KB

I can't change Waveform Time Indicator to a Control because that would make other controls much complex (not shown in attached vi)
I have modified my block to the simplest form. I have changed some control names.
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Message Edited by _thomas on 11-17-2009 09:23 AM
Attachments:
position_control_lite_lv8.6.vi ‏14 KB
position_control_lite_lv8.0.vi ‏19 KB
position_control.png ‏33 KB

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Hi guys,
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Guys, thanks for your help ! I can't fix a bug so I'm going to let it be. I'll rebuild my master and will keep checking of saving a website becomes a problem somewhere. Mind you, the solutions offered in kb.mozillazine.org/Unable_to_save_or_download_files didn't work.
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