No call out/in with skype subscription

Hi i have bought skype number and 1year calling subscription uk/ireland. I just had connected few times to the uk landlines and received call couple of time from uk landlines but most of the time it disconnected. would you please advise what is restricting making and receiving calls to/from uk landlines. currenlt i am not able to make/receive call. thanks

I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service.  provide them with as much relevant details as possible when you contact them for faster handling of your concern.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
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    CSeq: 102 INVITE
    Proxy-Authenticate: Digest realm="sip.skype.com", nonce="5036bb5800012cdd3d20e5090cc200805f7d0bbd58318e9e", algorithm=MD5
    Via: SIP/2.0/TLS 192.168.1.15:5061;branch=z9hG4bK1c3f16ee;rport=50541;received=1.2.3.4
    Content-Length: 0
    <------------->
    --- (8 headers 0 lines) ---
    set_destination: Parsing <sip:[email protected]> for address/port to send to
    set_destination: set destination to 63.209.144.201:5060
    Transmitting (NAT) to 63.209.144.201:5061:
    ACK sip:[email protected] SIP/2.0
    Via: SIP/2.0/TLS 192.168.1.15:5061;branch=z9hG4bK1c3f16ee;rport
    Max-Forwards: 70
    From: "Scott's Office" <sip:[email protected]:5060>;tag=as049830bd
    To: <sip:[email protected]>;tag=c990d13f-13c4-5036bb3b-714198b9-32d150b4
    Contact: <sip:[email protected]:5061;transport=TLS>
    Call-ID: [email protected]
    CSeq: 102 ACK
    User-Agent: Asterisk PBX 10.5.2
    Content-Length: 0
    Audio is at 9302
    Adding codec 100003 (ulaw) to SDP
    Adding codec 100004 (alaw) to SDP
    Adding non-codec 0x1 (telephone-event) to SDP
    Reliably Transmitting (NAT) to 63.209.144.201:5061:
    INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/TLS 192.168.1.15:5061;branch=z9hG4bK1b988ba5;rport
    Max-Forwards: 70
    From: "Scott's Office" <sip:[email protected]:5060>;tag=as049830bd
    To: <sip:[email protected]>
    Contact: <sip:[email protected]:5061;transport=TLS>
    Call-ID: [email protected]
    CSeq: 103 INVITE
    User-Agent: Asterisk PBX 10.5.2
    Proxy-Authorization: Digest username="11111111111111", realm="sip.skype.com", algorithm=MD5, uri="sip:[email protected]", nonce="5036bb5800012cdd3d20e5090cc200805f7d0bbd58318e9e", response="6efb0e37178bae868f0a1e0ddf110e3c"
    Date: Thu, 23 Aug 2012 23:22:34 GMT
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
    Supported: replaces, timer
    Content-Type: application/sdp
    Content-Length: 370
    v=0
    o=root 1671301052 1671301053 IN IP4 192.168.1.15
    s=Asterisk PBX 10.5.2
    c=IN IP4 192.168.1.15
    t=0 0
    m=audio 9302 RTP/SAVP 0 8 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=silenceSupp:off - - - -
    a=ptime:20
    a=sendrecv
    a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:TRh/HeKozlBO/mmYHNTiS5KMnefVI0aRicLoDNjb
    <--- SIP read from TLS:63.209.144.201:5061 --->
    SIP/2.0 100 Trying
    From: "Scott's Office" <sip:[email protected]:5060>;tag=as049830bd
    To: <sip:[email protected]>;tag=c990d13f-13c4-5036bb3b-714198b9-32d150b4
    Call-ID: [email protected]
    CSeq: 103 INVITE
    Via: SIP/2.0/TLS 192.168.1.15:5061;branch=z9hG4bK1b988ba5;rport=50541;received=1.2.3.4
    Contact: <sip:[email protected]:5061;maddr=63.209.144.201;transport=tls>
    Content-Length: 0
    <------------->
    --- (8 headers 0 lines) ---
    Really destroying SIP dialog '[email protected]' Method: REGISTER
    <--- SIP read from TLS:63.209.144.201:5061 --->
    SIP/2.0 180 Ringing
    From: "Scott's Office" <sip:[email protected]:5060>;tag=as049830bd
    To: <sip:[email protected]>;tag=c990d13f-13c4-5036bb3b-714198b9-32d150b4
    Call-ID: [email protected]
    CSeq: 103 INVITE
    User-Agent: SipGW 8
    Via: SIP/2.0/TLS 192.168.1.15:5061;branch=z9hG4bK1b988ba5;rport=50541;received=1.2.3.4
    Contact: <sip:[email protected]:5061;maddr=63.209.144.201;transport=tls>
    Content-Length: 0
    <------------->
    --- (9 headers 0 lines) ---
    list_route: hop: <sip:[email protected]:5061;maddr=63.209.144.201;transport=tls>
    -- SIP/skype-000000b1 is ringing
    <--- Transmitting (NAT) to 192.168.1.16:5060 --->
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.1.16:5060;branch=z9hG4bK-819ce62;received=192.168.1.16;rport=5060
    From: "Scott's Office" <sip:[email protected]>;tag=9961686dacab532ao0
    To: <sip:[email protected]>;tag=as3f27fa61
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Server: Asterisk PBX 10.5.2
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
    Supported: replaces, timer
    Contact: <sip:[email protected]:5060>
    Content-Length: 0
    <------------>
    <--- SIP read from TLS:63.209.144.201:5061 --->
    SIP/2.0 408 Request Timeout
    From: "Scott's Office" <sip:[email protected]:5060>;tag=as049830bd
    To: <sip:[email protected]>;tag=c990d13f-13c4-5036bb3b-714198b9-32d150b4
    Call-ID: [email protected]
    CSeq: 103 INVITE
    Via: SIP/2.0/TLS 192.168.1.15:5061;branch=z9hG4bK1b988ba5;rport=50541;received=1.2.3.4
    Content-Length: 0
    <------------->
    --- (7 headers 0 lines) ---
    [2012-08-23 19:22:45] WARNING[17932]: chan_sip.c:20947 handle_response_invite: Re-invite to non-existing call leg on other UA. SIP dialog '[email protected]'. Giving up.
    set_destination: Parsing <sip:[email protected]> for address/port to send to
    set_destination: set destination to 63.209.144.201:5060
    Transmitting (NAT) to 63.209.144.201:5061:
    ACK sip:[email protected]:5061;maddr=63.209.144.201;transport=tls SIP/2.0
    Via: SIP/2.0/TLS 192.168.1.15:5061;branch=z9hG4bK1b988ba5;rport
    Max-Forwards: 70
    From: "Scott's Office" <sip:[email protected]:5060>;tag=as049830bd
    To: <sip:[email protected]>;tag=c990d13f-13c4-5036bb3b-714198b9-32d150b4
    Contact: <sip:[email protected]:5061;transport=TLS>
    Call-ID: [email protected]
    CSeq: 103 ACK
    User-Agent: Asterisk PBX 10.5.2
    Content-Length: 0
    Scheduling destruction of SIP dialog '[email protected]' in 32000 ms (Method: INVITE)
    == Everyone is busy/congested at this time (1:0/1/0)
    -- Executing [19739928881@home:2] Hangup("SIP/scott_office-000000b0", "") in new stack
    == Spawn extension (home, 19739928881, 2) exited non-zero on 'SIP/scott_office-000000b0'
    Scheduling destruction of SIP dialog '[email protected]' in 32000 ms (Method: INVITE)
    <--- Reliably Transmitting (NAT) to 192.168.1.16:5060 --->
    SIP/2.0 503 Service Unavailable
    Via: SIP/2.0/UDP 192.168.1.16:5060;branch=z9hG4bK-819ce62;received=192.168.1.16;rport=5060
    From: "Scott's Office" <sip:[email protected]>;tag=9961686dacab532ao0
    To: <sip:[email protected]>;tag=as3f27fa61
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Server: Asterisk PBX 10.5.2
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
    Supported: replaces, timer
    Content-Length: 0
    <------------>
    <--- SIP read from UDP:192.168.1.16:5060 --->
    ACK sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.16:5060;branch=z9hG4bK-819ce62
    From: "Scott's Office" <sip:[email protected]>;tag=9961686dacab532ao0
    To: <sip:[email protected]>;tag=as3f27fa61
    Call-ID: [email protected]
    CSeq: 101 ACK
    Max-Forwards: 70
    Contact: "Scott's Office" <sip:[email protected]:5060>
    User-Agent: Cisco/SPA504G-7.5.2b
    Content-Length: 0
    <------------->
    --- (10 headers 0 lines) ---
    Really destroying SIP dialog '[email protected]' Method: INVITE
    Really destroying SIP dialog '[email protected]' Method: ACK

    I wound up calling skype support. This is the final sip.conf looks like. Hope it helps. Good luck.
    Scott
    [general]
    context=default_context
    allowguest=no
    alwaysauthreject=yes
    allowoverlap=no
    udpbindaddr=0.0.0.0
    tlsenable=yes
    tlsbinddir=0.0.0.0
    tlscertfile=/usr/local/asterisk/etc/asterisk/keys/asterisk.pem
    tlscafile=/usr/local/asterisk/etc/asterisk/keys/ca.crt
    tlscipher=ALL
    tlsclientmethod=tlsv1
    tcpenable=yes
    tcpbindaddr=0.0.0.0
    transport=udp,tcp,tls
    srvlookup=yes
    dynamic_exclude_static = yes
    buggymwi=yes
    contactpermit=192.168.1.0/24
    register => tls://[email protected]
    [skype]
    type=friend
    context=from-skype
    dtmfmode=rfc2833
    host=sip.skype.com
    username=user
    fromuser=user
    secret=pass
    disallow=all
    allow=ulaw
    allow=alaw
    nat=yes
    fromdomain=sip.skype.com
    insecure=port,invite
    transport=tls
    srtpcapable=yes
    encryption=yes

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