No Caller Number Display since August 2014

Caller number display ceased to function on 9th August last year.
Since the we have been through the fault reporting process 3 times. Had an aborted (by Openreach) engineer visit and received a statement letter from BT saying they are looking in to the problem, it will take time etc etc.
My equipment works at my neighbours house. The neighbours phone has been tried in my house and does not work. I have removed filters, unplugged everything, tried the Master Socket. None of these things works.
It is very tough to run my business without Caller Number Display.
Can it be fixed???
If I switch to another provider will Caller Number Display then work??
Help!

Hi Unclenorm,
Welcome to the community forum. I am sorry to hear that you are having problems with the Caller Display. I'll be able to take a look at this for you. Please can you send me in your details using the "Contact The Mods" link found in my profile.
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

Iphone 5s incoming call number displays incorrectly.

Whenever I call my wife's Iphone from work, the number displays incorrectly on her caller ID. It is always dropping the third number of the area code, so if my work number was 123-456-7890, then when I call her it shows up on her phone as 124-567-890, it doesn't even show a ten digit number. So far I have noticed that it only happens when I call her from the landlines at my work. I also have the exact same iphone 5s on the same carrier and the numbers display perfectly fine on my phone so I feel like it's some setting in the phone. Before switching to an iphone we had her contacts imported from an old Verizon flip phone, not sure if that has anything to do with it. Has anyone seen or heard of a similar issue?
Thanks,
Dan

By the way I have completely reset all content and settings several times, tried turning off international assist, tried several suggestions I found online dealing with the sim pin, switched to a different phone to have the same thing happen on that phone also. I have the same exact iphone 5s and carrier and service plan and the numbers appear perfectly on my phone. I'm so confused why this is happening.

Displaying called number on destination phone

Hello,
We are using UCM + CCX 7. We are looking for a way to have the called number (or the digits passed for the called number) displayed on the recipient's IP phone -- for select extensions/agents -- versus showing the caller ID of the originator. For an individual phone, I've tried checking "Dialed Number" under Forwarded Call Information Display, but it still shows the caller ID instead. Does anyone know of a way to accomplish this, either through UCM or CCX?
Thanks

then you can have a look under call routing at Transformation Patterns => Called Transformation Pattern, create a CSS and PT for that apply it to the DevicePool of the Jabber phones.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/9_0_1/ccmcfg/CUCM_BK_CDF59AFB_00_admin-guide_chapter_0110000.html
http://www.cisco.com/en/US/docs/voice_ip_comm/cucmbe/admin/7_0_1/ccmcfg/b03cldpt.pdf

Caller display not worked since June 2014

On 26/06/14 I reported a fault (VOL-**********) that the caller display function had stopped working following a thunderstorm in the area. According to the fault status this fault is showing as being corrected and closed on 02/07/14 when in fact the fault still exists. I tested the line using the BT test socket with a new BT2000 phone and this displayed ‘incoming call’ therefore my internal wiring is not part of the problem. I have also dialled the test code *#234# to check if the caller display service is available and confirmed that it is. I then tested the new BT2000 phone on the neighbour’s telephone line and this showed the caller ID for incoming calls, as did my other telephone as well; therefore none of the telephone handsets are at fault. Three times BT have informed me that the fault has been fixed and yet I still have no caller display. Reading through the forums it would appear that other people have encountered similar issues and that the problem is at the exchange, “An Openreach engineer discovered that the RS232 burst transferring the CLI number up the line was too weak and he then went down to the exchange to investigate. He then discovered that the fault lay in the ADSL device which lies between the analogue exchange equipment and the outgoing line”.
I’m surprised to see that BT are taking so long to trace a fault in their system last raised 5/8/2014 (VOL012-**********) and that they haven’t sent an engineer to the property or to the exchange to check the problem.
My patience is wearing thin over this problem with my Caller Display not working as it started in mid June. I’m also becoming less enthusiastic about BT and find it harder to recommend them to others.
My last message from BT, tells me that it should be back to normal on the 8 August. However, it is still not working. Their message that my phone should be back to normal now and if it isn’t report this to BT, is ridiculous. If an engineer had investigated what was causing the fault and found it, then he would have fixed it. However, either an engineer has not investigated the fault or BT is not competent in fixing their own service faults and makes these statements with crossed fingers?

An engineer called yesterday and told me that he had been asked to test the line for a voice fault not a Caller Display fault. However, his testing revealed there is no line fault, CLI signal is strong and he was happy that the new BT2000 phone (bought after the lightning strike) is working properly. (This phone had also been tested on a neighbour’s phone line where it displayed the callers number). He also found that this same BT2000 phone on my line was not displaying the Caller’s number (CLI), but couldn’t offer any reason why.
I conjectured with him that these tests must bring the problem down to a corrupted CLI signal which does not allow the phone to understand the phone number being sent.
When the lightning struck the phone line back in June, it blew the telephone connection in the back of the Sky Box with a flash and bang (telephone cable now removed from the Sky box). It shorted the Openreach Faceplate (now replaced) so that the phones and broadband stopped working and it caused the phone to light up and react as it does when a call comes through.
Now isn’t it possible that the lightning also travelled along the copper wire to the green cabinet just outside the house and damaged something there which is corrupting the CLI signal, but which does not not show up when the voice line is tested? If not, then there must be a problem further back in the infrastructure, possibly in the Exchange, that is causing a corrupted signal to be sent to my phone?
He told me that another team would have to investigate the Caller Display fault as he was instructed to look into a voice issue and as a field engineer he was not able to investigate any problem that might be in the Exchange. I don’t know whether this Exchange Team would be able to investigate a problem in the Cabinet if nothing is found in the Exchange or can that only be done by a field engineer? He told me to contact BT again as he’d done all that he had been instructed to do and they would have to instigate a fault team to further investigate the problem.
When all this is considered we have the basic problem that BT are unable to provide me with a Privacy and Caller Display Service that I have been paying for, because of a fault in their infrastructure. How much longer is it going to take before they correct the problem that’s been going on since June 2014?

Call Forwarding / Displayed Number on Forwarding target with H.323 Gateway

Hi Community,
i´m wondering if there is sort of a simple way to get this working properly.
Scenario:
Germany, variable dial plan, no fixed NANP, and we have ClipNoScreening ;)
We use 0 for getting PSTN-dialing.
We have internal DNs, for example a 6789, 4 Digits. We use external phone number mask on our lines, 123456XXX
Our main number is 0123/456-xxx
When i call outside everything is displayed fine on the called target, +49 123/456789.
When i forward a call on my cellphone, with CFA target of 00111/222333444 (my cellphone example), and an internal colleague from within our office, is calling my office phone, everything is ALSO displayed fine.
Now here comes the BUT:
When someone calls from PSTN on my office-phone, i get displayed on my cellphone the +49 (0) 0xxxxxxxx, which means the caller number PLUS the added 0 from the gateway. Which is completely consequent and correct, since we add them on the gateway, when a call comes in, to be able to just answer directly on the office phone.
The rule on the H323 gateway:
voice translation-profile OUTGOING-VOIP
translate calling 1
translate called 2
voice translation-rule 1
rule 1 /^$.*$/ /0\1/ type subscriber unknown plan any unknown
rule 2 /^$.*$/ /00\1/ type national unknown plan any unknown
rule 3 /^$.*$/ /000\1/ type international unknown plan any unknown
voice translation-rule 2
rule 6 /4560$/ /6600/
rule 9 /^456$...$$/ /6\1/
voice translation-profile OUTGOING-POTS
translate calling 3
translate called 4
voice translation-rule 3
rule 1 /^00049/ /0/ type unknown national
rule 2 /^0/ // type unknown subscriber
rule 3 /^00/ /0/ type unknown national
rule 4 /^000/ /00/ type unknown international
voice translation-rule 4
rule 2 /^00049$.*$$/ /\1/ type unknown national
rule 3 /^000$.*$$/ /\1/ type unknown international
rule 4 /^00$.*$$/ /\1/ type unknown national
rule 5 /^0$.*$$/ /\1/ type unknown subscriber
dial-peer voice 10456 voip
translation-profile outgoing OUTGOING-VOIP
destination-pattern 456.T
progress_ind setup enable 3
modem passthrough nse codec g711ulaw
session target ipv4:<IP-OF-CUCM>
incoming called-number .
voice-class codec 1
voice-class h323 1
dtmf-relay h245-alphanumeric
fax-relay ecm disable
fax rate disable
fax protocol pass-through g711ulaw
no vad
no supplementary-service h225-notify cid-update
dial-peer voice 345000 pots
tone ringback alert-no-PI
translation-profile outgoing OUTGOING-POTS
destination-pattern 0.T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
forward-digits all
In case of forwarding the external call to an external device, like for example a cellphone, this is crap.
Its obvious regarding the debugs all is working as designed ;), because my phone just forwards the full calling number including the added 0, since i put in to forward the originating calling DN.
My question now:
Can i simply correct this behavior somehow, also for international calls which would the 00 get added by the gateway?
Many thanks in advance for some input,
Andreas

Hi Community,
i´m wondering if there is sort of a simple way to get this working properly.
Scenario:
Germany, variable dial plan, no fixed NANP, and we have ClipNoScreening ;)
We use 0 for getting PSTN-dialing.
We have internal DNs, for example a 6789, 4 Digits. We use external phone number mask on our lines, 123456XXX
Our main number is 0123/456-xxx
When i call outside everything is displayed fine on the called target, +49 123/456789.
When i forward a call on my cellphone, with CFA target of 00111/222333444 (my cellphone example), and an internal colleague from within our office, is calling my office phone, everything is ALSO displayed fine.
Now here comes the BUT:
When someone calls from PSTN on my office-phone, i get displayed on my cellphone the +49 (0) 0xxxxxxxx, which means the caller number PLUS the added 0 from the gateway. Which is completely consequent and correct, since we add them on the gateway, when a call comes in, to be able to just answer directly on the office phone.
The rule on the H323 gateway:
voice translation-profile OUTGOING-VOIP
translate calling 1
translate called 2
voice translation-rule 1
rule 1 /^$.*$/ /0\1/ type subscriber unknown plan any unknown
rule 2 /^$.*$/ /00\1/ type national unknown plan any unknown
rule 3 /^$.*$/ /000\1/ type international unknown plan any unknown
voice translation-rule 2
rule 6 /4560$/ /6600/
rule 9 /^456$...$$/ /6\1/
voice translation-profile OUTGOING-POTS
translate calling 3
translate called 4
voice translation-rule 3
rule 1 /^00049/ /0/ type unknown national
rule 2 /^0/ // type unknown subscriber
rule 3 /^00/ /0/ type unknown national
rule 4 /^000/ /00/ type unknown international
voice translation-rule 4
rule 2 /^00049$.*$$/ /\1/ type unknown national
rule 3 /^000$.*$$/ /\1/ type unknown international
rule 4 /^00$.*$$/ /\1/ type unknown national
rule 5 /^0$.*$$/ /\1/ type unknown subscriber
dial-peer voice 10456 voip
translation-profile outgoing OUTGOING-VOIP
destination-pattern 456.T
progress_ind setup enable 3
modem passthrough nse codec g711ulaw
session target ipv4:<IP-OF-CUCM>
incoming called-number .
voice-class codec 1
voice-class h323 1
dtmf-relay h245-alphanumeric
fax-relay ecm disable
fax rate disable
fax protocol pass-through g711ulaw
no vad
no supplementary-service h225-notify cid-update
dial-peer voice 345000 pots
tone ringback alert-no-PI
translation-profile outgoing OUTGOING-POTS
destination-pattern 0.T
progress_ind alert enable 8
progress_ind progress enable 8
progress_ind connect enable 8
port 0/0/0:15
forward-digits all
In case of forwarding the external call to an external device, like for example a cellphone, this is crap.
Its obvious regarding the debugs all is working as designed ;), because my phone just forwards the full calling number including the added 0, since i put in to forward the originating calling DN.
My question now:
Can i simply correct this behavior somehow, also for international calls which would the 00 get added by the gateway?
Many thanks in advance for some input,
Andreas

Dear Sir/Madam, I have purchased a full copy of Adobe Acrobat Standard software on 11th of August 2014 (Order number: 8796780459). I accidently deleted that file, and tried to download it from the Adobe site with no success - Got a message directing t

Dear Sir/Madam,
I have purchased a full copy of Adobe Acrobat Standard software on 11th
of August 2014 (Order number: 8796780459).
I accidently deleted that file, and tried to download it from the
Adobe site with no success - Got a message directing to [email protected] that elaborates that the file is available for 60 days only. Webhelp at digitalriver has directed me to you
Please help me get a working link for download.

Since you don't give us any details like your operating system or Acrobat version, I can only direct you to a general download page https://helpx.adobe.com/download-install.html

Cisco Cube outgoing calls only display the sip-ua number

Hi all,
just configure a cisco cube. Incoming and outgoing calls working fine till now.
Just facing an issue by outgoing calls. Any call will display the sip-ua registered number.
Is there any possibility to send the invite with the calling extension number to the provider ?
Trace:
Sent:
INVITE sip:XXXXXX0705430@REGISTRAR:5060 SIP/2.0
Via: SIP/2.0/UDP IPADR:5060;branch=z9hG4bK1A26DC42
From: <sip:XXXXX8650@REGISTRAR>;tag=610A3424-23E3
To: <sip:XXXXXX0705430@REGISTRAR>
Date: Tue, 01 Apr 2014 13:06:20 GMT
Call-ID: 407F52E0-B8D511E3-AFC2A60F-9EF8485@IPADR
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 1082006160-3100971491-2948376079-0166691973
User-Agent: Cisco-SIPGateway/IOS-15.2.4.M4
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 102 INVITE
Timestamp: 1396357580
Contact: <sip:XXXX8650@IPADR:5060>
Expires: 180
Allow-Events: telephone-event
Proxy-Authorization: Digest
username="XXXXX656",realm="sipserver",uri="sip:CALLED NUMBER@REGISTRAR:5060",response="76585ce198a4e979b49506b0ea6c515e",nonce="533abaa600015524028af19f6845968088c38fe616a3cdba",algorithm=md5
This number will the called party see on the phone screen ->
Max-Forwards: 69
P-Preferred-Identity: "Test NextiraO" <sip:XXXXX8650@IPADR>
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 253
Any hint?!
Thanks
Stefan

Duplicate posts.
Go here: http://supportforums.cisco.com/discussion/12160936/cisco-cube-outgoing-calls-only-display-sip-ua-number

Wrong Caller-ID displayed - only rightmost 4 digits used for matching number - name

Hi,
Some days ago I discovered a rather strange and very confusing behavior on my Z10 wrt matching calling number to stored contact (name):
When you get a call there should be a "reverse lookup" in the phonebook matching number to name. As it seems the match number to name is solely done based on the rightmost 4 digits. This can lead to very confusing situations to say the least:
Say you have the number +43123456789 stored belonging to "Smith". Now when you get a call another number, say +432838126789 the Z10 displays the calling party as "Smith" - which is defintely wrong.
The same holds true when placing outbound calls: Again, take the contact Smith having +43123456789. Suppose on Z10s dialpad you enter a number, say +43228376789 (righmost 4 digits are the same). When you finish the call in your last call log the Z10 displays the number called as "Smith" - which is completely wrong.
So here are my questions:
Anybody else seen this behavior
Any known cure against it?
BTW - this is happens not only on my Z10 but on every Z10 that is used in our company.
Thanks much in advance for any clue,
-bblacksheep
Solved!
Go to Solution.

Test the recommedationa and see if it works.
Remove the country code from the number you're dialing and see if it fixes it.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Don't display caller number

I configure AutoAttendant through call router and call handler in unity ,but the caller number can't display and it prompts "From Voicemail" on phone before the call is picked up.And after picking up it,the caller number is display normally . Why ?

Hi,
Assuming that you've set up the call transfer to be 'supervised transfer' this is the behavior you're going to see. When Unity puts the original caller on hold in order to call your phone, the two call legs aren't bridged together, so the call appears to CallManager to be a simple call from Unity. When you pick up the call, then Unity bridges the two legs together, and CallManager changes the caller ID to reflect the change. If you reconfigure Unity to use 'release to switch' then you will see half a second of the call being from Unity, but when it bridges the two legs together (while your phone is still ringing), CallManager will immediately change the readout.
When you choose 'release to switch', Unity will put the caller on hold, dial the user's number, and connect the two. So, the caller should hear a very brief moment of music on hold, then hear the ringback from the phone, etc. To get it so that there's MoH until the recipient answers, you'd have to go back to 'supervised transfer', which would break your Caller ID.
HTH
//G

E51 : How to Display Calling Number

Help :
How to Display the Calling Number along with Contact Number from the Address book when Receving Call from the number stored in the address book.
Eg :
Last Name : Z
First Name : A
Mobile : +1 12 123465789
Tel(Home) : +1 12 987654321
Tel(Office) : +1 12 192837645
Now say this above said Contact Stored in my address book
is calling on my cell phone.
It shows only
ZA
Calling
how to get the Number on display from which number the call is actually when it is ringing.
either the Call is from Mobile or Home or Office.
This feature is there in S60 v2 phones eg Nokia3230
Help please

As vmoisa said, this is a well known and a HIGHLY irritating bug. Here is a workaround - /discussions/board/message?board.id=communicators&thread.id=15956
Ofcourse, the correct solution would be a firmware upgrade.. I have seen this "mobile phone icon for all numbers" problem baffle new users (including me). It's a pity, because such a basic feature is implemented properly even on S40 phones!

How can I change the number displayed when I make a call/send a sms? Despite transferring my old number across to my iphone messages.and Facetime are made from the original sim number and not mine. Any ideas?

I've transferred my old number by PAT code to my new iphone and most of the time it works fine however there are problems when replying to tests and using Facetime when the original sim muber is displayed. My frined can text me on my correct number but if I reply she receives it from the different number. Also when using Facetime the number displayed is the one the came with the iphone. Anyone know what to do to get the number id correct?

Tell her to contact her carrier and get a new phone number.

Three Droids since August 2010

So since August 2010 I have had three Droids, because they all keep messing up. From the camera going out and it scrolling on its own. This is my third Droid and it now randomly forgets my contacts names and just shows phone numbers and now it glitches and my apps on my home screen overlap when I text... I have asked them to switch my phone and they do their protocol and it works, but it goes back and does it again the next day. I am getting really tired of always calling them and going to a store doesn't do any good since they don't have the replacements. For some reason even though I pay for the warranty they send me refurbished phones for the Droid every time, even though they told me in the store they are too complex to fix, so I wonder why they try. And its like with every phone there is a new problem (even though I have only had two before this). I do the resets, I turn it off daily, and it still messes up. I have begged for them to switch my phone mid contract to another Android powered phone, but they told me they couldnt because I wasnt an account manager. Well now I am and I seem to be getting the run around again. Its almost like a fight to get a freaking working phone, and its not fair. Is anyone else having this problem with their Androids or had this much problems with them? I am starting to feel like I just have bad luck with phones. I just want a phone that works...

HVeals24, I'm sorry to hear the trouble you've experienced with your phone. From what you described, I agree with vereyezuhn as this is exactly how phones react to corrupt files from an app. Do you have any anti-virus apps installed? They are known to cause random movement, scrolling, not displaying your contacts correctly. You should uninstall the app from the Google Market, press the Menu key --> Downloads and reboot off/on.
If you're still seeing the issue, remove all downloaded apps or enable safe mode temporarily for a day to see what happens. You can click this link for the steps to enable safe mode: http://support.vzw.com/clc/devices/knowledge_base.html?id=35030
I completely understand where you are coming from about the replacement phones. In the past, (still currently with other wireless providers) defective phones covered under warranty are sent back to the manufacturer for repair. This would leave you without a phone for up to eight weeks. With our manufacturer warranty program, we can exchange the defective phone for a certified like-new phone at no charge to you as long as there is no physical or liquid damage. You can see more about replacement options here:
http://support.vzw.com/information/device_replacement_program.html
Please let us know if you need further assistance.

Whats the maximum resolution resolution supported @ 60 Hz on an external display for mid 2014 macbook pro retina 13 inch ?

whats the maximum resolution supported @ 60 Hz on an external display for mid 2014 macbook pro retina 13 inch ?

I don't know where you found 1920x1080, but that isn't the max. The INTERNAL display can even support more than that.
The maximum resolution is really hardware based, and since Thunderbolt 2 has a Mini displayport connector (Mini Displayport 1.2), the max resolution for Mini Displayport is 4k (3840x2160).
PLEASE NOTE: Not all adapters can support that resolution, most monitors that can run 4k @60Hz have Displayport 1.2 (The most recent revision), Mini Displayport 1.2, and HDMI 2.0. DVI dual link can run 4k, but only 24-30Hz, depending on the monitor.
Hope this helps!!

Since the new software update I am no longer able to syn my itunes playlist to my ipod nano. Everything that has been put online since Nov 2014 is not helping, any suggestions?

iTunes latest update has now stopped my ability to sync a specified playlist from my iTunes library to my ipod nano.
All suggestions on line since Novemeber 2014 have not seemed similar to my nano - it is 16gb and very old, not sure what generation.
The screen on this one is long an rectangle and not a touch screen. A round disk that you run your thumb around has e menu, forward, backward and play/stop button, hope this helps you know which one I am referring to.
Also any iTunes help for my device so far has not addressed and update and how to now use my device.

Okay - let's cut to the chase...
If the Menu Bar (File, Edit... Help) shown in my screenshot below is not visible, use CTRL+B to display it. Then click on Help/Check for Updates. If one is available, you will be able to select it at this time.
Note the item at the bottom of the list; About iTunes. Selecting that will show you which version of iTunes you are using.
An alternative method to display the Menu Bar is click on the box in the top left of your iTunes window...

PS CC (since JAN 2014 update) Layer-mask editing causes hangs/crashes

ONLY since JAN 2014 update, PS CC has been hanging/crashing when I paint/edit a layer mask. All may be well at first (or not), but suddenly the display of the mask (or mask overlay on the layer itself, as shown when hitting backslash key) is not shown in full but renders in s-l-o-w-l-y in rectilinear pieces <snapshot below was taken before video card upgraded but is still typical of what I mean>. When I view Windows' Task Manager for PS, I see my CPUs are each working at their upper limits (up to 80+-90+%), varying only by a few points, over a VERY long time... which could be MANY minutes. OR the System has decided PS is Not Responding.
In any case, whenever this happens, it means in all practicality PS CC is not working, so I either kill it or it's crashed.
Now, here's the thing: that VERY file, can immediately be opened in PS CS6 (which I have fortunately kept installed on my computer), and the mask will be as I thought it should be, and I can edit it as I always could, just fine! So it's obviously a PS CC thing, and I do NOT recall this happening prior to the JAN update. It is still a problem after the two subsequent updates.
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I did upgrade my NVIDIA card (from GeForce GTX 260 [with current driver] to GTX660), just in case it was a factor (maybe kept it from crashing as fast? hard to tell... but it's still an unworkable problem). You can see from my Sys Info shown here from the PS CC Help menu that it should be more than sufficient for any PS CC task, and it's running the latest driver:
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
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gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]
I work on digital-photography files, and use a layer mask in almost every file, so this relatively-recent bug is a big PITA, having to switch back and forth between CS6 and CC!
Until there's a fix... is there a way to roll-back my PS CC version to BEFORE the JAN 15, 2014 update?

I am not qualified to comment on technical issues; I'm just a user whose son in IT is my 'technical support department.' (But he's not much of a PS user.)
I'm pretty sure, however, that all my Prefs were set to the same things BEFORE the Jan 16, 2014 PS CC update as after (unless the update itself changed something I was unaware of... the settings APPEARED to be the same but I can't easily locate my notes of what my Prefs were from long ago).
And they were the same as the PS CS6 I have had installed on this same system for a very long time, with older video card with older driver, with newer driver; newer video card with newest driver, etc. Yet after that CC update, CC has not (until this workaround) worked re 'the masking bug' for me, yet CS6 has always worked just the same.
So I conclude that the only variable (other than the video card upgrade I did in an attempt to solve this and of course those Windows auto-updates) in this scenario IS something to do with PS *CC*, and after Jan 16, 2014.
As for restarting the machine vs. restarting PS, well, PS is the major player of my system, so when I shut that (and LR) down, I might as well 'clean things up' by Restarting. BTW, I am in the habit of closing and reopening PS (CC or CS6) whenever I finish with a file and load another, in order to get back some of that memory which PS never seems to want to let go. (This is not new to the latest versions, I think. My son says it's a 'memory hog'? ;-) ) I track its memory use in Windows' Task Manager and find that seems to let it 'refresh' itself. (See, I told you I'm not a technical person. ;-) ) But I do not think this has anything to do with the bug. Just a quirk of PS. Like when a tool goes all wonky (for example, its little icon becomes just a 'plus' sign even though the tool is still performing correctly, it's telling me, I think, that it would like to be restarted. And that makes it feel all better... I mean, tool icon reappears.)
Anyway... it's up to Adobe to figure out IF and what may be wrong with PS CC -- it still doesn't work for me as I had it configured at first, and I think it should, right? -- and to fix that... PLEASE. SOON.

No Caller Number Display since August 2014

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