"no camera found" message on iMac

With Canon SX500 IS attached to my iMac, I then power up th ecamera and open Canon's "Camera WIndow" software, and immediately receive a prompt saying "no camera found."  Any help appreciated.

It would help us to know which iMac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
This will help in providing you with the proper and/or correct solutions.
=================
Please detail ALL you have done so far in the way of troubleshooting?   Need this info to avoid the been there done that scenarios.
Have you done the following?
http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC)

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