No CCMSPING Connections in RZ21

Hi guys
When I go into trans RZ21 and go to Technical infrastructure -> Availability Monitoring -> Configure CCMSPING Availability Monitoring I can see all of our Production systems - IE ECP, PIP, BIP etc but when I expand them I only see the logon groups check option not the application server options which is what I definitely see in DEV.
So I checked out the logs in RZ21 for CCMSPING Agents under Topology and have seen the following errors which I assume has something to do with why CCMSPING is not working: But what I don't know is what the root cause is - ie is it a login failure - the account is not locked so unlikely to be this.
Thanks in advance
[Thr 6012]
Sun Oct 17 12:28:20 2010
ERROR: RFC error during logon: 102 RFC_ERROR_COMMUNICATION [SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed
Connect_PM GWHOST=foo.bar.internal, GWSERV=sapgw84, SYSNR=84
LOCATION    CPIC (TCP/IP) on local host
ERROR       partner 'foo.bar.internal:3384' not reached
TIME        Sun Oct 17 12:28:19 201
RELEASE     700
COMPONENT   NI (network interface)
VERSION     38
RC          -10
MODULE      nixxi.cpp
LINE        2823
DETAIL      NiPConnect2
SYSTEM CALL connect
ERRNO       10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNT]
WARNING: RFC client functionality configured, but logon failed for [SMP:100:CSMREG] ==> pushing data into CCMS cache disabled.

Thanks Sunil,
Sorry, I should have been clear on this.
my issue is that after my kernel upgrade to 720, my availability monitoring is not working. When i go to RZ20--> configure availability monitoring and drop down any of the systems, i just see the logon groups and dont see any application server.
my dev_ccmsping shows as under, not sure why.
Thu Oct 18 11:17:28 2012
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
Thu Oct 18 11:18:36 2012
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
Thu Oct 18 11:19:44 2012
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
Thu Oct 18 11:20:53 2012
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
Thu Oct 18 11:22:01 2012
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
Thu Oct 18 11:23:09 2012
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
Thu Oct 18 11:24:17 2012
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
Thu Oct 18 11:25:25 2012
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
*** ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]

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Hi!
I installed the CCMSPING with commando >ccmsping u2013R -push on satellite system.
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I checked the windows service on the satellite server and this is working.
Question
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Thank you very much!
regards
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Hi,
Please try to perform the below mentioned steps...
> Check the RFC destination parameters.. T Code SM59, TCP/IP connection (Type T) with name CCMSPING.SERVER.Instance
Or deregister the Ping agent & register it again.
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http://help.sap.com/saphelp_nw70/helpdata/en/77/1d963bbd138a54e10000000a114084/content.htm
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http://help.sap.com/saphelp_nw70/helpdata/en/38/9e100dd7980fffe10000009b3810a5/content.htm
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Hi!
We use SAP Solution Manager 4.0, SPS 13 for System Monitoring of almost 100 systems.
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Hi Thom,
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Regards,
Nelis
Edited by: Nelis Lamprecht on May 15, 2008 3:11 PM

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Hi,
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Error while installing CCMSPING.

Hi All,
While installing CCMSPING its asking for password for CSMREG user. i am giving correct password CSMREG user(which is created in rz21), but its not taking the correct
password. throwing below error
Log:
=========================================================================
E:\usr\sap\prfclog\sapccmsr>sapccmsr -v
      CCMS version 20040229, 32 bit, multithreaded, Unicode
      compiled at   Apr 28 2008
      systemid      560 (PC with Windows NT)
      relno         7000
      patch text    patch collection 2008/2, OSS note 1129577
      patchno       158
INFO Runtime:
      running on    TERRA Windows NT 5.2 3790 Service Pack 1 4x Intel 801586 (Mod 3 Step 4)
      running without profile
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INFO: CCMS agent sapccmsr config file is E:\usr\sap\PRFCLOG\sapccmsr\csmconf
INFO: Central Monitoring System is [DSM]. (found in config file)
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INFO: found ini file E:\usr\sap\PRFCLOG\sapccmsr\sapccmsr.ini.
WARNING: ignoring additional ini file .\sapccmsr.ini.
INFO: Checking Distributed Statistical Records Library dsrlib.dll
INFO: checking version an Unicodeness of dsrlib.dll
INFO: DSR: Dynamic Library dsrlib.dll (version 24) successfully loaded.
INFO: DSR: Dynamic Library dsrlib successfully loaded.
INFO: DSR: Path E:\usr\sap\PRFCLOG\dsr for Distributed Statistical Records.
INFO:
      CCMS version 20040229, 32 bit, multithreaded, Unicode
      compiled at   Apr 28 2008
      systemid      560 (PC with Windows NT)
      relno         7000
      patch text    patch collection 2008/2, OSS note 1129577
      patchno       158
INFO Runtime:
      running on    TERRA Windows NT 5.2 3790 Service Pack 1 4x Intel 801586 (Mod 3 Step 4)
      running without profile
      DIR_CCMS             = E:\usr\sap\CCMS
      DIR_LOGGING          = E:\usr\sap
D00\log
      DIR_PERF             = E:\usr\sap\PRFCLOG
INFO:
      pid           10260
INFO: Created Shared Memory Key 1008 (size 60000000)
INFO: Connected to Monitoring Segment [CCMS Monitoring Segment for terra, created with version CCMS version 20040229, 32
bit multithreaded, compiled at Apr 28 2008, kernel 7000_20050900_158, platform 560 (PC with Windows NT)]
        segment status     WARM_UP
        segment started at Tue Aug 05 18:19:29 2008
        segment version    20040229
DSM **********************
Please enter the logon info for an admin user of the
central monitoring system [DSM].
The user should have system administrator privileges
client               [100]
user                 [SM_USER]
language             [EN]
trace level          [0]
application server   [terra]
system number        [00]
      Logon info ok n/[y] ?        : y
      please enter password for [DSM:100:SM_USER]: ******
Try to connect ...
INFO: [DSM:100:SM_USER] connected to DSM, host terra, System Nr. 00, traceflag [ ]
INFO: DSM release is 700 , (kernel release 700 )
This program will act as registered RFC server lateron.
Please enter the info for a gateway of monitoring system DSM
gateway info:
   host:             [terra]
   service:          [sapgw00]
      Gateway info ok n/[y] ?      : y
CCMS agent sapccmsr: RFC client functionality ****
This CCMS agent program sapccmsr is able to actively report
alert data into the monitoring system [DSM].
To enable this feature, you have to setup the user CSMREG
in [DSM]. (refer to SAP Online-help, search for 'CSMREG').
Alternatively use any user in [DSM] that has at least authorization ).
to call per RFC function groups
   SALC, SALF, SALH, SALS, SAL_CACHE_RECEIVE, SCSMBK_DATA_OUT,
   SCSMBK_RECONCILE, SCSM_CEN_TOOL_MAIN, SYST, RFC1
After entering the RFC logon info for the user, the password
will be stored here on this machine in a Secure Storage.
client               [100]
user                 [CSMREG]
language             [EN]
trace level          [0]
application server   [terra]
system number        [00]
      Logon info ok n/[y] ?        : y
      please enter password for [DSM:100:CSMREG]: *********
Try to connect ...
ERROR: RFC error during logon: 104 RFC_ERROR_SYSTEM_FAILURE [Password logon no longer possible - too many failed attempt
s]      Try again? n/[y] :
========================================================================
I have noticed that its unable to create RFC Destination for CCMS_PING.
At OS level CCMSPING Service is running
Thanks in advance.
Best Regards,
Kiranbabu

hi markus,
I am installing on Devlopment Soution Manager 7.0 SP16, OS is Windows 32-bit 2003 sever.
=========================================================================E:\usr\sap\prfclog\sapccmsr>sapccmsr -v
      CCMS version 20040229, 32 bit, multithreaded, Unicode
      compiled at   Apr 28 2008
      systemid      560 (PC with Windows NT)
      relno         7000
      patch text    patch collection 2008/2, OSS note 1129577
      patchno       158
INFO Runtime:
      running on    TERRA Windows NT 5.2 3790 Service Pack 1 4x Intel 801586 (Mod 3 Step 4)
      running without profile
========================================================================
Best Regards,
Kiranbabu

SM59 RFC connection via router

Hi Friends,
I want to connect from one system to another via rfc and DYNDNS.
The problem is I have a DSL router. The way is ERP6(1) -> DSL Router ->ERP6(2).
When I use the normal sap logon, I can logon with "server.dyndns.org" to ERP(2).
In DSL Router I configerud the "Nat Rule" 123.123.2.2:3203 and it leads me automaticly to the logon screen.
But then I try the RFC connection, it does not work.
In RFC I give "server.dyndns.org" as target machine.
Do I have to call the target machine with port and how does the entry looks like?
Thanks in advance
Jimbob

Hello Jon/all,
many thanks for your recommendations.
Our RFC-connection from SOLMAN to the satellite system via SM59 does not use load balancing and looks as follows:
/H/saprout1/H/193.84.171.507
We also allow the connections to the message port (36xx) within SAPROUTTAB.
Colud you kindly explain what are the settings of:
1) RZ21 --> Connection Data and Monitoring options --> Router String
The current CCMSPING entry is:
Connection Data and Monitoring options:
Message server host name: 193.84.171.507
IP Service Name: sapms<sid>
Router String: /H/saprout1/H/
2) The entries within SAPROUTTAB
3) The entries within SERVICES and HOST files
Thank you very much!

System Availability using CCMSPING

Hello Gursus,
I am configuring system availability monitoring in solman (CEN). have put the ccmsping exe in satellite system, please let me know do i have to put the exe in solman too?
Reddy

Hi Reddy,
1) When you install the CCMS ping agent(s) you will configure it to connect to the gateway of the ABAP system you are going to perfrom your availability monitoring from. Typically your Solution Manager system.
A TCP/IP rfc destination will be created in your montitoring system fro each agent you register.
2) No. You will only need to install one (or two if you want redundancy) CCMS ping ageant which you register to your monitoring system.
Note if you are using more than a single CCMS agent you must install it with -push option and it's own ccmsping number
You will also need to update a table in the monitoring system. See the SAP help at http://help.sap.com/saphelp_sm40/helpdata/EN/71/199a41cffaad5fe10000000a1550b0/frameset.htm
e.g. if they are installed on a Windows host you will end up with services like:
CCMSPING.01 "D:\usr\sap\prfclog\ccmsping.exe" -Service -push -n01
CCMSPING.02 "D:\usr\sap\prfclog\ccmsping.exe" -Service -push -n01
3) If you install more than one CCMS ping agent and register it to the same monitoring system you can combine them in a group. that way if one agent is stopped for any reason the other will still check that your moniroed systems are available.
(You can only configure group if you have updated the table ALAVLCTR as per the SAP help)
In RZ21 --> Technical Infrastructure --> Availbility monitoring --> Configure CCMS ping Availability Mon.
From the "CCMS Ping" dropdown button select "Administer CCMSPING groups"
For 40 systems I would recommend one CCMSPING agent installed on the same host as the ABAP system you are using for monitoring (which should be your Solution Manager system).

Availability monitoring using CCMSPING..

Hai,
Iam facing problem in Availability monitoring using CCMSPING. CCMSPING is installed on CEN system which is a SOLUTION MANAGER system with SAP_BASIS - Release 702 and Level - 0002. (SAP EHP 1 for SAP NetWeaver 7.0)
We have 4 Production systems in the landscape out of which 2 systems are not reporting the data in RZ20 in CEN under 'Availability Monitoring' MTE. I got the below error when I tried to Test ping the connection for the faulty servers in RZ21 in CEN.
Error:
CCMSPING communication error: Cannot access message server
Also I got the below pasted errors from dev_ccmsping from the CCMSPING working directory.
***LOG Q0I=> NiPConnect2: connect (111: Connection refused) [nixxi.cpp 2823]
ERROR => NiPConnect2: SiPeekPendConn failed for hdl 2 / sock 7
    (SI_ECONN_REFUSE/111; I4; ST; 1x.1xx.1x.xx:3600) [nixxi.cpp    2823]
ERROR => MsIAttachEx: NiBufConnect to /H/xxxxx.xxxxxxx.xxx.xxxx.COM/S/sapmsxxx/sapmsxxx failed (rc=NIECONN_REFUSED) [msxxi_mt.c   652]
ERROR => LgIAttach: MsAttach (rc=NIECONN_REFUSED) [lgxx_mt.c    3980]
***LOG Q0I=> NiPConnect2: connect (111: Connection refused) [nixxi.cpp 2823]
ERROR => NiPConnect2: SiPeekPendConn failed for hdl 2 / sock 7
    (SI_ECONN_REFUSE/111; I4; ST; 1x.1xx.1x.xx:3600) [nixxi.cpp    2823]
ERROR => MsIAttachEx: NiBufConnect to /H/xxxxx.xxxxxxx.xxx.xxxx.COM/S/sapmsxxx/sapmsxxx failed (rc=NIECONN_REFUSED) [msxxi_mt.c   652]
ERROR => LgIAttach: MsAttach (rc=NIECONN_REFUSED) [lgxx_mt.c    3980]
ERROR => Error response: 404 - expected: 200 [csmhttp_mt.c 465]
I have checked the /etc/services files as well but no luck. Please help me with suggestions.
Thanks in advance.
Regards,
Yoganand.V
System details:
Kernel release: 701
Operating System: Linux 2.6
OP release: 2.6.5-7.282-smp
Database system: ORACLE
Release: 10.2.0.4.0
Machine type: x86_64

Hai Dirk,
I have checked all the ways possible, we have sapms<SID> in the IP service name filed.
Tried with 36<Instance number>, aslo tried with IP address in the host name filed but no luck.
We have 4 PRD systems out of which 2 works and the other 2 is not working. The working systems are 640 systems and the other two systems which is not working are 620 systems.
I have tried updating CCMSPING to the latest patch level as well.
The services file in the CEN system is maintained with correct values.
We have SAPROUTER running in our CEN system, and the entries can be found in my previous post.
We are not using the router to connect because the systems which are working do not have any router string attached to them.
Please let me know if you find any reason for the problem.
Thanks in advance.
Regards,
Yoganand.V

Missing sapmsg.ini when configuring CCMSPING availability monitoring

Has anyone has any issues configuring Availability Monitoring with CCMSPING under RZ21 ?
Under the option, Technical Infrastrucure -> Availability Monitoring -> Configure CCMSPING Monitoring
Monitoring -> Create System
There is an option to import the SAPMSG.INI file
I have sapgui 7.1 loaded on this desktop
For some reason, the file SAPMSG.INI is not available.
I even tried defining a Group Logon on SAPLogon, SAPMSG is still not available.
Then we tried defining the system manually - all we got was a message, "system not found"
Has anyone tried doing CCMSPING Availability Monitoring on Netweaver 7.0 (Solution Manager 4.0) ?

Hi,
The SAPMSG.ini is created by your SAPGUI. check it in your Windows directory, there should be one if you are connecting to any SAP server using the message server.
Check this link for configuring availability monitoring:
http://help.sap.com/saphelp_47x200/helpdata/en/38/9e100dd7980fffe10000009b3810a5/frameset.htm
Regards,
Siddhesh

RZ21 - ICM_HTTP_CONNECTION_FAILED when adding a new system

HI,
I installed saphostagent on a sateliete system (Linux suse 10 with Oracle 11) to be able to monitor the system with our SolutionManager.
Our Solution Manager is on 7.01 EHP1 support pack 8.(WIndows 2003 with SQLserver 2005)
When I try to add the system to be monitored in Solution Manager with transaction RZ21 I get an error.
In RZ21 : --> technical infrastructure --> configure central system --> create remote monitoring entry
I fill in all the details, and when I save, I get the following error message:
SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_CONNECTION_FAILED")"
I found SAPnote 1450589, which descibes the error, but unfortunately our system is already on the mentioned support pack in this note, so this note is not applicable for us.
Does anyone got an idea on what can be causing this error?
Thanks in advance,
Menno

Hi,
ICF errors nt the program errors, it is just the connection failure errors,
please check the RFC for the managed system which you maintained in the remote monitoring entry in RZ21.
please correct that RFC connection, it could be any reason,check this too
http://help.sap.com/saphelp_nwes70/helpdata/en/45/eea8864e134f858b4d561f53058412/content.htm
Thanks,
Jansi

Ccmsping registration problem in Solution manager

hi,
I am installing CCMSPING agent to check "System Availability" from Solution Manager.
In our system ladscape we have multiple systems on sigle host. for eg) TP7 & DW1 on single host cpafisb8.
I have successfully registered the CCMSPING agent in Solman.
I have followed the Availability doc for registeration CCMSPING. Following are the major steps that i have done:
1)Download & extract CCMSAGENT from market place.
2)Configuration of Central Monitoring system.
3)Registration of CCMSPING using command u201Cccmsping -push -Ru201D.
4)Configured Availability Monitoring in Central System (i.e. Solution Manager) in RZ21.
As result i can see the stellite sytem node in RZ20 under " SAP CCMS Monitor Templates-->Availability and Performance Overview".
When i go to transaction "solman_workcenter" in tab "System Landscape management", i can see the staus of system as Green for the system i registered.
Now, the problem i facing in in transaction solman_workcenter is described as follows:
As i mentioned We have multiple systems on single host, for eg) TP7 & DW1 are on the same host "cpafisb8",
hence if CCMSPING has been registered for TP7 the status is green for DW1 too even if DW1 has no entry in RZ21.
Strange thing is DW1 was showing.
I have tried following three options to make the status correct in solman_workcenter:
1) I have maintained hostname for TP7 as "TP7.afis.chevrontexaco.net" which is alias for
hostname cpafisb8 in RZ21 & SMSY & status is correctly showing green for TP7 but still for DW1 which is not defined in RZ21, status is showing green.
2)I have unregistered the CCMSPING fron TP7. TP7 status has been changed to gray but strange thing happeneing was DW1 status was still green even no ccmsping process was running on the DW1 host.
3)I have registered the CCMSPING for TP7 with its central instance profile options using command:
ccmsping -R -push -n31 pf=/usr/chevron/TP7/profile/TP7_DVEBMGS31_cpafisb8
and agin configured TP7 in solution manager & status changed gray to green for TP7, but no change happening in DW1 status.
Can anyone please help on this strange behavior of Solman_workcenter.

Hi,
Thanks for he reply..
But i have already followed the process that you described or CCMSPING registration. and CCMSPING is transfering the data successully from satellite system to solution manger.
And as result of successul registration i can see the status of that satellite system as green in transaction "solman_workcenter".
But as i described earlier we have multiple systems registered on single host.for eg)SY1 & SY2 on host1
Hence even though the CCMSPING is not registred for SY2 & only registered or SY1 on host1 with RZ21 configuration in solution manager for SY1; SY2 status is also shown green in transaction solman_workcenter.
I want that only status of SY1 should be shown as green in solution manger under transaction "solman_workcenter".
I hope you understood the issue.
thanks

Availability monitoring using ccmsping - refresh rate

So I've configured my solman 3.2 to monitor the availability of other systems via the use of ccmsping. I can see the other systems well enough, but the problem is the long time it takes for my solman system to become aware that a monitored system is no longer active.
It can easily take 20 minutes for it to report that a system is unavailable. When I say "report", I mean that the status is updated in the 'Availability and Performance Overview' monitor in RZ20.
Even then, the only evidence visible is that the 'Availability' alert changes colour due to the % availability over the last 15 minutes. The other alerts for Groups and Instances simply turn white because no information is coming from the child system.
SAP help and the document "Availability Monitoring with CCMSPING.pdf" advice that monitoring frequency can be changed by changing the parameter values for the CCMS_AVAIL_LOGON_CHECK method. I have changed these values, which have had no apparent impact on the response times for noticing that a system has become unavailable.
Any suggestions?

Hai Dirk,
I have checked all the ways possible, we have sapms<SID> in the IP service name filed.
Tried with 36<Instance number>, aslo tried with IP address in the host name filed but no luck.
We have 4 PRD systems out of which 2 works and the other 2 is not working. The working systems are 640 systems and the other two systems which is not working are 620 systems.
I have tried updating CCMSPING to the latest patch level as well.
The services file in the CEN system is maintained with correct values.
We have SAPROUTER running in our CEN system, and the entries can be found in my previous post.
We are not using the router to connect because the systems which are working do not have any router string attached to them.
Please let me know if you find any reason for the problem.
Thanks in advance.
Regards,
Yoganand.V

No CCMSPING Connections in RZ21

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