No Closed Captioning support in QT 10.3?

Hi,
I'm on Mavericks with a 3 year old iMac.
A friend sent me a closed-captioned Quicktime MOV file, which displays the CC text
on his Snow Leopard with QT 10.
Absolutely no options for that on my Mavericks' QT 10.3.
And then the Apple "help" site gives instructions as though it IS available.
Fortunately, I dug up an old QT 7 player and it works.
Was it an oversight of Apple to leave out this helpful option in their
recent editions of Quicktime?
Was it also an oversight of Apple to omit adding to their "help" page,
this very "helpful" clarification: "Sorry, Closed Captioning is Closed on All versions
of Quicktime past 10.xx"
I know it's asking a lot but ... REALLY APPLE!

This question came up today for one of our faculty who was using QuickTime 10.3 under MacOS X Yosemite 10.10.2. The solution we found was to open System Preferences, go to Accessibility, click on Captions on the left side of the window, and then check the "Prefer Closed Captions and SDH" checkbox. After you do this, restart QuickTime -- you will then be able to select Closed Captions from under the Subtitle menu in the video's control bar, or under the View -> Subtitles menu.
I wish Apple didn't require you to prefer Closed Captions in order for the option to show up at all in QuickTime -- this recent change they made does not seem like an improvement, and I hope they reconsider and restore the old functionality. Closed Captioning is used by many people who do not have special accessibility needs, for example, people who want to watch with sound turned off, or people learning a foreign language, and it shouldn't be this hard to turn Closed Captioning on.

Similar Messages

Any news on Closed Captioning support?

A new software version makes me hopeful knowing that almost all other Apple products now support CC. But I didn't see anything specific on their websie about it. Anyone have any update on this?

No updates or news or anything that I've seen. With the new rentals I might think about getting an Apple TV *IF* there were closed captions.
<Edited by Moderator>

Apple TV 2.0 WILL have Closed Captioning Support

see article from ilounge. Look at the 3rd picture from the bottom.
http://www.ilounge.com/index.php/articles/comments/what-to-expect-from-apple-tv- 20-photos-and-details/
this is good news for a lot of people. Now if apple will add more CC movies to their list.

of course they wont. However 90% of DVD movies are encoded with captioning...the other 10% have subtitles. My point is that the movie houses should be able to handle the request (should apple choose to do so) to re-issue these movies to apple with CC inserted.

HT4613 But does new Apple TV HD support closed captioning?

Apple TV HD is new and small; but does it step forward software-wise to support Closed Captioning, and SubTitles?

It's a software issue plain and simple in my view (on AppleTV's side). I don't think the optical hardware is limited - it's unlikely Apple would have sourced a non-standard optical solution and seeing as they come with the ability to do better quality audio I'd imagine this does too.
Yes Macs support at least 24/96 over optical as I've just reattached my Mini to a Yamaha DSP to play some 24/96 studio masters from Linn.
Greg Jarvis wrote:
Wait a minute peeps - this isn't necessarily a problem with iTunes. AFAIK iTunes does support 24-bit output - if you play a 24-bit ALE audio file via optical out of your Mac, it's 24-bit audio as far as I'm aware.
I was under the impression that the issue is with the ATV optical output itself - it's limited to 16-bit.

Does Elements support imported closed-captioning?

Using Elements 2.0. Ripped a self-produced DVD containing closed captioning on it (line 21); added that media to Elements; the resulting exported MPEG had no closed-captioning on it, or none was detected by the "ccextractor". Trying to determine if the closed captioning is lost in Elements, or if the MPEG player does not recognize line 21 - it's an Adtec Soloist Pro-HD. Thanks for any suggestions or help.

PrE supports no CC, or Subtitles (the real ones, and not just lower-thirds burned into the video).
I do not believe that PrPro will do this either.
Now, going the other direction, Encore, the authoring app bundled with PrPro, will allow Line 21 on DVD-Video (and BD, IIRC), but that is the wrong direction.
Since Line 21 is a function to be dictated via menu (or remote) on a DVD-Video, I rather doubt that you'll find many, if any, NLE's that can rip it off the DVD.
Good luck,
Hunt

Does Adobe Captivate 7 or 8 support japanese characters in closed captions

Our Japanese team would like to translate the scripts we are using for our videos and have us apply the translation in the closed captions section. However, will Adobe 7 or 8 support Japanese Characters?

I also agree with your suggestions but posting them here on this forum is of very little use.
If you want any chance of having them taken seriously by Adobe, this is where you need to post them:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=5

East Asian language support for adding closed captions (Japanese)

I am trying to add Japanese subtitles to my project as closed captions. However, once added the Japanese captions show as little white boxes in the preview pane.
Is there no way to add Asian language support so it displays?
I am using Premiere Pro CC (US English version although I am located in Japan).

Hello drummonds,
Is your Mac connected to an internet connection?
Is your device unlocked and you are using a different carrier than that of the one branded to your device?
Backup your device data and reinstall your software as shown in KB19915; once the reload completes try going back into the Add/Remove applications tab.
Let me know how you make out.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Premiere CC support Closed Captions with mpeg2, mpg, ts import and export embedded

Using a side-car file is not an option. This question is about embedded closed caption files.
Will Adobe Premiere Creative Cloud support the import of closed captioned data from already captioned mpg, ts, mpeg2 video files, and will it support the export of mpg, ts, mpeg2 video with closed captions embedded? If they are adding this feature, do you know when? At least a rough estimate?
I create content that broadcasts ON DEMAND for major cable television providers and currently we are working with Mac Caption/ Caption Maker and Manzanita to individually caption each video. We need the ability to take the finalized captioned content and occasionally cut sections out and replace with other finalized captioned content. We wanted to do this without needing to RE-Caption every video after we export from Premiere, as that will add many additional hours of work per video.
Researching online I found that CC supports the import and export of embedded QuickTime closed captioned files. Our provider's standards are mpg/ts. One youtube video I found said that Adobe was adding mpeg2/ts support for closed captioning but I can not find any official word on the subject.
I appreciate any and all help/information on the subject.

Hi Waga Fox 5,
waga fox 5 wrote:
Is there somewhere that we can request this as a feature? We have not upgrade to 2014.1 yet, but it looks like that is still not a feature as you mentioned.
Yes, here you go: http://www.adobe.com/go/wish
Thanks,
Kevin

Closed Captions - Appalling support - Section 508 for video non-existent.

Adobe premiere pro has horrific support for closed captions. I find it quite appalling that the page on captions is severely outdated and there is no commitment to nor desire to support, provide, or even assist with captioning beyond the poorly designed and non-intuitive caption editor which takes an Adobe Scientist to use. Adobe should be ashamed. There is no delay adding other functions to Premiere and the other CC products, but no urgency or desire to remotely address accessibility.
Are there any real plans other than the same unfulfilled promise over the past 12 months to provide real functionality, or we will continue to have to use third party applications for this?
Page reference: Adobe Premiere Pro Help | Closed Captioning

Hi WarithNiallah,
First of all, Premiere Pro's closed captioning feature is not intended to be a replacement for closed captioning applications. The feature's intent is to only be able to edit them. I'm sorry that your expectation is that you could do all of your closed captioning work within Premiere Pro. If that is what you really want engineering to focus on, let them know here: http://adobe.ly/feature_request
I don't see any errors on the actual documentation per se, but if you do see any please let us know and we'll fix that.
Thanks,
Kevin

MSIPVS+MSI-Vox USB2 TV Tuner = No Closed Caption(CC) support

I bought the MSI Vox. Everythign installs fine.. TV is fine - But when you try to turn on closed caption on NTSC signals - Nothing! No Closed captioning. I kept a TV next to the computer (Your std. 13" NTSC) and CC is fine on the channel. I wonder if there is any workaround. I need CC to work. Anyone have any ideas - please post reply. Thx in advance AP

Try using some other progs and see if you can get any CC as it migth not be a hard problem .. Just MSIPVS being it`s usual self.

When I open logic express 8 with eyetv open but not active and i close logic express 8 and make eyetv active it won't show closed captioning even though closed captioning is turned on

when I open logic express 8 with eyetv open but not active and i close logic express 8 and make eyetv active eyetv won't show closed captioning even though closed captioning is turned on. When I totally close eyetv and reopen eyetv and open a live tv window the closed captioning comes back. I never noticed this with os leopard, Just after i installed os snow leopard. All software is up to date only I think, thanks to apple they droped support for logic express. Thanks for any suggestions.

Does toggling CC off & back on bring it back?
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

Error by exporting Captivate to Word: "Project Captions and Closed Captions"

Hello everybody,
I'm from Germany, working in Heidelberg and I've got a problem! I would so much appreciate if somebody would have a solution for it.
Nobody could help me yet - no Adobe support via chat, no Adobe support via phone. They said the forum is my last chance. I'm frustrated. But a solution is important for my ongoing project...
Description of the problem situation:
I've created an e-learning project in German language. This e-learning shall be translated into other languages, so I want to export a word document with the captions inside. I'm doing this way:
File > Export > Project Captions and Closed Captions, and save it as word doc.
But then, after I typed in a name for the word document, another "Save as"-window appears in the background (I discovered it by coincidence) and wants me to save a word template before the export process starts. Here's a screenshot:
I don't know the reason for this second "Save as" window, so I try to save a word template (I saved it on my desktop, because I don't know where else).
After klicking on "Save" the following error message appears:
(in English: Error by exporting of captions. Try the following things: if Microsoft Word is installed, if Word is open, if the exported file is open etc.)
It's not depending on the captivate file as such, I tried it with other ones (which have only one slide) - the same problem.
It's not depending on my computer, I tried it with another one in my office - there was the same thing, same error message (but without the step of saving a word template!).
Maybe important: My hardware and versions I'm working with...
Windows 7 Professional (Service Pack 1), 64bit
Adobe Captivate 8
Microsoft Word 2010
Does anyone has the same problem or does anyone know the answer for this problem?
I would really really appreciate your answers!! Thank you in advance!
Chris

Dear Mayank, dear Lilybiri,
thank you both soooo much, I couldn't belive what I saw as the export of captions worked!!! It was really surprising!
I guess your both solutions helped me out - Mayank's hint of the admin's rights was the necessary information! But it first worked because Lilybiri told me to insist and to try it after I restarted the PC - and to do it several times! So it worked!! Otherwise I would probably still be confused.
Thank you so much!
Here's the proof
Chris
PS: Does anyone know, why I still have to decide if I want to save the "Adobe Captivate" Template thing?
Every time I'm doing an export it asks me every time if I want to save or not save the "Adobe Captivate"-file...

Is this possible to put a Closed Captioned in small movie file

I ponder if this is doable, attainable and workable to do a small video file that a colleague of mine wanted me to put in a closed captioned into small movie - less than 2 to 4 minutes (three tiny small movie files). I try to explain that I don't think it is doable, attainable and workable to create a closed captioned into small movie file with Final Cut Pro X - especially with 320 in width by 240 pixel in length. My colleague insisted that I do it anyway.
I ask my colleague that if he has original movie file that I can work, so I can export the movie file that is larger than 320 by 240 pixel. He said no.
I told him that how is it possible for me to work with closed captioned into three tiny movie files for presentation-training purpose only.
My gut feeling tells me that it won't do any good, especially with TINY movie file with only 320 by 240. I told my colleague that it is MUCH easier to work with original file that is much larger than what he gave me. I mean, it is easier to edit and put closed captioned or whatever in any video footage.. whenever I am done with it, then export the finished file with closed captioned in it. I also explain to my colleague that if I work with file that is already exported movie file.. then I edit and put closed captioned in that exported file... then export it out of Final Cut Pro X, the quality would be considerable degradation.
Unfortunately, my colleague insisted that I proceed with the project. I hesistate that I'd waste my time for achieving nothing with no measureable result because my gut feeling tells me that my perspective is correct, no?
Am I correct? Is it worth it? Otherwise I'd tell my colleague that my answer will be a resounding no.
Please advise. Thanks!

You are right that placing text subtitles on such a small size video is likely not great.
By default, FCP X does not support such a small video size; you'd have to blow it up to a standard size and then scale the result back down.But you can use a workaround to do all the work on 320x240 (see this web page:
http://library.creativecow.net/articles/payton_t/FCPX_Custom-Resolution-Timeline s/video-tutorial). That would lessen the losses.
Still, definitely not great.

How do I convert a MS Word doc into Closed Caption scc (or other) format?

I have already constructed a number of videos and we now want to add sub titles. I have the complete transcript on a word document.
I've seen all the videos on how to do it. But how do I get my content into Closed Caption formats so I can add them?
Any help would be appreciated.

If you mean wanting to work with subtitle "Open Captions" , Premiere pro does not support subtitle Open Captions" right now.
If you are talking about adding "Closed Captions" -- you can add captions from scratch to your project using Premiere Pro. Go File-> New-> Captions and pick CEA-608, CEA-708, or Teletext, and off you go. Go here for more information:
Adobe Premiere Pro Help | Closed Captioning
If you have a lot of captions, I suggest you find a caption authoring solution from a 3rd party -- there are some free/ shareware ones out there. Look around the forums to see what other people are using to author closed captions.
Good luck!

Closed captioning not appearing in video files

I've been working on producing a number of videos intended to be used as content in an iPad app for a Self-Guided Museum Tour which is under development by a non-profit Museum I work for. Many of the videos are intended to have closed captions for the hearing impaired.
Videos are being produced with Adobe Premier CC and exported as Quicktime .mov files with embedded closed captioning. These files play in all instances but in most of them, including the current IOS and Mac OS systems, the closed captioning is not visible. Tests indicate:
Closed captioning IS visible when the .mov file is played on Quicktime Player 10.3 on a Mac running OS 10.8.5 in all instances.
Closed captioning IS visible when the .mov file is played on Quicktime Player 10.3 on a Mac running OS 10.9 as long as English subtitle is enabled.
Oddly, closed captioning IS visible the .mov file is played on an old copy of Quicktime Player 7 running OS 10.9.5 as long as "show closed captioning" is enabled.
Closed captioning IS NOT visible when the .mov file is played on Quicktime Player 10.3 (with subtitles either off or automatic) on a Mac running OS 10.9.5.
Closed captioning IS NOT visible when the .mov file is imported into an iPad Air running IOS 8.1.1 and played with Safari using the built-in IOS video player. This is my target destination for the project and is critical.
Since the .mov file does contain an embedded closed captioning track (verified as track 3), the problem does not appear to be with the file or how it was created. The problem appears to be with the video player supplied by Apple in the most current versions of both OSX and IOS. In light of Apple's long-standing priority for accessibility this result is surprising.
Need help if anyone can help figure out how to make closed captions work with the IOS video player.

Problem solved with a little help from a Senior Apple Tech Support person.
Essentially, what has to be done in the current versions of both OSX and IOS is to configure the playback device's accessibility settings beforehand:
IOS 8.1.1
Settings–General–Accessibility–Subtitles and Captioning–turn on "Closed Captions+SDH"
OSX 10.9.5 and OSX 10.10:
System Preferences–Accessibility–scroll down to Captions and click on "Prefer Closed Captions and SDH”
You can also change the font style for captioning from these menus.
Once done, a small caption icon that looks like a text bubble on the bottom of the screen when videos are loaded, now has a third option besides "Off" and "Automatic". If the video being played has captioning embedded it may read something like "English CC", as it does in the case of my Premier CC-generated, embedded closed captions. Once that is selected, the captions play properly. [Note that in IOS 8.1.1, the caption icon only appears when a video is played in full screen mode.]

No Closed Captioning support in QT 10.3?

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