No CMR/CDR data for SCCP gateways - 6.1

Hi All,
I have some users complaing of intermittent poor quality phone calls at one of our branches. I have activated the CDR tool, but I'm only getting data on calls that are between an IP Phone and an MGCP Gateway. I also need data on calls between an SCCP and MGCP endpoints. What other settings are required to allow this? Or can CDR data not be recorded on SCCP gateways?
Thanks.

Similar Messages

Foreign trade data for MMR&CMR

Hi All,
Is it manditory to create the MMR with Foreign Trade/Export dara tab for Export Materials, if we select this for what are all settings we have to do.
I am getting an error while doing the billing "DOCUMENT XXXXX HAS BEEN SAVED (FOREIGEN TRADE DATA INCOMPLETE"
bcz while creating the MMR I have selected the Foreign Treade/Export data tab.
And similarly while creating the CMR for Exports is there any tab/field I need to take, if so plz inform me.
Thanx&Regards,
Ramu

Hi Ramu,
While creating Entries if you try to attach Procedure which is not defined for the Country SA then system will give you this error.
Do as Follows:
IMG - SD - Foriegn Trade - Basic Data for FT - Define Procedure & Default values.
First Define Procedure for teh Country.
Then add new entry in Procedure Default. While adding note that in case of Default value for procedure, system gives you option to select from allowed procedure.
These procedures are the one you maintained earlier.
If the procedures are not linked then it will give error
"Entry SA 02 does not exist in T616 (check entry)"
Hope this help you.
Regards,
Dnyandeo H. Ainarkar

Is it possible to take the CDR data from a v4.2 Call Manager and copy it to a separate server where it would be made available for reporting?

Is it possible to take the CDR data from a v4.2 Call Manager and copy it to a separate server where it would be made available for reporting? We are not interested in migrating the CDR data to v6 because of the concerns it introduces to the upgrade process. Is it possible to get the raw data and somehow serve it from a different machine? (knowing it would be 'old' data that stops as of a certain date). If so, what would be the complexity involved in doing so?
It seems like the CDR data lives within MSSQL and the reporting interface is within the web server portion of the Call Manager... that's as far as we've dug so far.

Hi
It is absolutely possible to get the data - anyone you have in your org with basic SQL skills can move the data off to a standalone SQL server. This could be done most simply by backing up and restoring the DB using SQL Enterprise Manager.
Moving the CAR/ART reporting tool would be more difficult... if you do actually use that for reporting (most people find it doesn't do what they need and don't use it for anything but basic troubleshooting, and get a third party package) then the best option may be to keep your publisher (possibly assigning it a new IP) and leave it running for as long as you need reporting.
You would then need a new server to run your upgraded V6 CCM; you may find you need this anyway.
Regards
Aaron
Please rate helpful posts...

SCCP Gateway issue.

hi
I am having some problems with SCCP gateway
My analog phone doesnt have any tone when i configure it through SCCP gateway
Need help dont know where am i making mistake
Thanks

Hi Ayodeji Oladipo
Thanks a lot for showing your concern
below are the out puts of the commands
Show Diag
Slot 0:
C2821 Motherboard with 2GE and integrated VPN Port adapter, 2 ports
Port adapter is analyzed
Port adapter insertion time unknown
Onboard VPN : v2.2.0
EEPROM contents at hardware discovery:
PCB Serial Number : FOC12523RF2
Hardware Revision : 1.0
Top Assy. Part Number : 800-26921-04
Board Revision : E0
Deviation Number : 0
Fab Version : 03
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 87
Hardware date code : 20081225
Chassis Serial Number : FTX1302A4KF
Chassis MAC Address : 0024.14f6.7f60
MAC Address block size : 32
CLEI Code : COMV410ARA
Product (FRU) Number : CISCO2821
Part Number : 73-8853-05
Version Identifier : V05
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C1 8B 46 4F 43 31 32 35 32 33 52 46 32 40
0x10: 03 E8 41 01 00 C0 46 03 20 00 69 29 04 42 45 30
0x20: 88 00 00 00 00 02 03 03 00 81 00 00 00 00 04 00
0x30: 09 87 83 01 32 6A 49 C2 8B 46 54 58 31 33 30 32
0x40: 41 34 4B 46 C3 06 00 24 14 F6 7F 60 43 00 20 C6
0x50: 8A 43 4F 4D 56 34 31 30 41 52 41 CB 8F 43 49 53
0x60: 43 4F 32 38 32 31 20 20 20 20 20 20 82 49 22 95
0x70: 05 89 56 30 35 20 D9 02 40 C1 FF FF FF FF FF FF
PVDM Slot 0:
32-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughter card
Hardware Revision : 4.0
Part Number : 73-8539-05
Board Revision : C0
Deviation Number : 0
Fab Version : 04
PCB Serial Number : FOC12501KBG
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 00
Product (FRU) Number : PVDM2-32
Version Identifier : V01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 EE 41 04 00 82 49 21 5B 05 42 43 30
0x10: 88 00 00 00 00 02 04 C1 8B 46 4F 43 31 32 35 30
0x20: 31 4B 42 47 03 00 81 00 00 00 00 04 00 09 00 CB
0x30: 88 50 56 44 4D 32 2D 33 32 89 56 30 31 20 D9 02
0x40: 40 C1 FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 0:
FXS Voice daughter card (4 port)
Hardware Revision : 3.1
Part Number : 73-6918-02
Board Revision : F0
Deviation Number : 0
Fab Version : 02
PCB Serial Number : FOC1251535N
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Top Assy. Part Number : 800-17016-02
Connector Type : 01
CLEI Code : IP9IABYCAA
Product (FRU) Number : VIC-4FXS/DID=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 3A 41 03 01 82 49 1B 06 02 42 46 30
0x10: 88 00 00 00 00 02 02 C1 8B 46 4F 43 31 32 35 31
0x20: 35 33 35 4E 03 00 81 00 00 00 00 04 00 C0 46 03
0x30: 20 00 42 78 02 05 01 C6 8A 49 50 39 49 41 42 59
0x40: 43 41 41 FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 1:
FXS Voice daughter card (4 port)
Hardware Revision : 3.1
Part Number : 73-6918-02
Board Revision : F0
Deviation Number : 0
Fab Version : 02
PCB Serial Number : FOC123702Q1
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Top Assy. Part Number : 800-17016-02
Connector Type : 01
CLEI Code : IP9IABYCAA
Product (FRU) Number : VIC-4FXS/DID=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 3A 41 03 01 82 49 1B 06 02 42 46 30
0x10: 88 00 00 00 00 02 02 C1 8B 46 4F 43 31 32 33 37
0x20: 30 32 51 31 03 00 81 00 00 00 00 04 00 C0 46 03
0x30: 20 00 42 78 02 05 01 C6 8A 49 50 39 49 41 42 59
0x40: 43 41 41 FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 2:
FXS Voice daughter card (4 port)
Hardware Revision : 3.1
Part Number : 73-6918-02
Board Revision : F0
Deviation Number : 0
Fab Version : 02
PCB Serial Number : FOC12424CZ9
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Top Assy. Part Number : 800-17016-02
Connector Type : 01
CLEI Code : IP9IABYCAA
Product (FRU) Number : VIC-4FXS/DID=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 3A 41 03 01 82 49 1B 06 02 42 46 30
0x10: 88 00 00 00 00 02 02 C1 8B 46 4F 43 31 32 34 32
0x20: 34 43 5A 39 03 00 81 00 00 00 00 04 00 C0 46 03
0x30: 20 00 42 78 02 05 01 C6 8A 49 50 39 49 41 42 59
0x40: 43 41 41 FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 3:
VWIC2-2MFT-T1/E1 - 2-Port RJ-48 Multiflex Trunk - T1/E1
Hardware Revision : 0.0
Top Assy. Part Number : 800-22629-05
Board Revision : C0
Deviation Number : 0
Fab Version : 04
PCB Serial Number : FOC12513GF0
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : VWIC2-2MFT-T1/E1
Version Identifier : V01
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 FC 41 00 00 C0 46 03 20 00 58 65 05
0x10: 42 43 30 88 00 00 00 00 02 04 C1 8B 46 4F 43 31
HLOP2821#sh sccp
SCCP Admin State: UP
Gateway IP Address: 192.168.1.254, Port Number: 2000
IP Precedence: 5
User Masked Codec list: None
Call Manager: 192.168.1.150, Port Number: 2000
Priority: N/A, Version: 5.0.1, Identifier: 2
Call Manager: 192.168.1.50, Port Number: 2000
Priority: N/A, Version: 4.0, Identifier: 1
Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 192.168.1.50, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN2414F67F61100
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
AutoCfg_Virtual_Endpoint Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 192.168.1.50, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN2414F67F61FFF
Reported Max Streams: 0, Reported Max OOS Streams: 0
Supported Codec: g711ulaw, Maximum Packetization Period: 20

CDR Records for Voicemail.

A manager is requesting a report that I am unsure how to gather the CDR data. She wants to know how many calls going to a perticular extension are being forwarded to voicemial becuase they are unanswered.
I am familiar with creating reports that include incoming/outgoing/date/time/duration. I am unsure about how to gather the voicemail CDR variable. If anyone has any tips please post and thank you in advance.

This report gives the percentage of erroneous CDR records for the total CDR records processed, the number of CDR records processed, and the number of erroneous CDR records. The report also gives the division of the erroneous CDR records into different error conditions along with the descriptions for the same.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/art/rel_notes/ART111RN.html#wp1024578

Troubleshooting SS7 Interconnect for Voice Gateway

Hi
Recently we have implemeted SS7 Interconnect for Voice Gateway Solution in our network.
We are using devices PGW2200, NAS 5400, SLT 2611, 4000 Series S/w and GK.
Customers compalint that they are facing Echo, Clip in Voice and No voice related issues. Can you tell us the commands on PGW/GW/SLT to pinpoint. PGW we are using in Call Control Mode.
Please help.
Thanks in Advance.

Hi,
You can check in the /opt/CiscoMGC/etc directory properties.dat file which has the parameter *.EchoCanRequired which should be set to 1. This can binded by an individual trunk-group as well. Also make sure the voice-ports have the echo-cancel coverage and disable VAD to see if it makes it better.
Regards
-Kashif

I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year. I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost".

I have had my IPAD2 for quite a while but haven't activated my cellular data for about a year. I am now trying to activate and when I go to cellular data, turn it on and try to tap view account i just get a message that says "connection to server lost". I could swear the last time I used cellular data you would see the signal in the upper left corner and I only see "no service" there, I am in a location where I know I should have service. Is there something I should do to my IPAD? I tried resetting, I tried clearing cookies and history in Safari (after reading a post n these discussions). I don't know what to do next. My IOS version is 6.1.3. I did go into Network from the general tab and I see it says "SIM not provisioned". HELP and Thank you in advance.

Hello Theresa818,
Thank you for using Apple Support Communities!
It sounds like the cellular data will not activate for some reason on the iPad.
I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
Check for a carrier settings update.
Update your iPad.
Toggle the Cellular Data setting off and on under Settings > Cellular Data.
Restart your iPad.
Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPad as new.
If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
I know you may have done one or two of the steps here, so you can skip those.
Take care,
Sterling

"use cellular data for" apps keep turning back on

ie. go in, slide bar from green to off for facetime, youtube, etc...go out of Cellular, back in, and those apps show green for "use cellular data for".
At first I thought it was an issue with some versions of Angry Birds, as they don't all do this. Then realized facetime, youtube, facebook, etc.. all do this.
Works fine on two other iphones. Running latest ios on 4S
The fact it doesn't do it for all apps is what I find is strange. Thought at first it was an issue with Rovio apps, but then realized even facetime does this.
Thanks

I'd like to know why there is not solution to this. I think I'll just remove all those apps that are turning their 'use cellular' data back on. I only cared because when my kid plays angry birds, my cellular data was being used for videos. Oh well, I guess I'll have to remove apps or get a new data plan.
<Edited by Host>

Have family plan with 250 data which I almost use each month. Going on vacation and will be on the road for two weeks. Should I up my data for a month then change back. Is it worth it or should I just run over and pay the extra 15 per gig?

have family plan with 250 data which I almost use each month. Going on vacation and will be on the road for two weeks. Should I up my data for a month then change back. Is it worth it or should I just run over and pay the extra 15 per gig?

Hello mlazaretti. Vacation time is awesome. (Especially a road trip!) Since you will be going out for two weeks, you never know if having extra data may come in handy. I highly recommend switching to the next tier up so this way you have more data. This way it is only $10.00 more versus $15.00, and you dont have to worry about overages. Then change back at the start of the next billing cycle.
If you need help making this change let us know! Have a safe trip!
NicandroN_VZW
Follow us on twitter @VZWSupport

Can we load data for all levels in ASO?

Hi All,
Im creating cube in ASO
can i load data for all levels in ASO
we can load data for all Levels In BSO but in ASO i need confirmation????
and one more
wat is the consider all levels option in ASO is used for ? wat is the purpose?
Can any one help ,it would be appriciate.
Thanks

In an ASO cube you can only load to level zero
The consider all levels if used for aggregation hints. It allows you to tell the aggregation optimizer to look at all levels when deciding if aggregation needs to be done on the dimension

Can we load data for all levels in ASO cube

Hi All,
Can we load data for all levels of members in ASO cube in 9.3.1.
Regards

Yes you can load data for all levels in an ASO cube in any version HOWEVER, none of the upper level data in any cube will be there when you look for it. You will get a warning message in the load because ASO cubes don't store data at upper levels. It is the same as loading data into dynamic calc members in BSO cube. It will do the load without compalints, but there will be no data there (At least you get the warning in ASO)

Historic and Current data for Master data bearing objects

Hi All,
We are trying to implement type 2 dimensions for all the master data bearing characteristics, where we require historic and current data available for reporting. the master data can have a number of attributes and all of them can be time dependent. We are not getting any 'datefrom' or 'dateto' from the source system.
For example:
For Example: The table below shows data entering BI at different dates.
Source Data day of entering BI
MasterID ATTR1 ATTR2
123506 Y REWAR day1
123506 N REWAR day4
123506 Y ADJUST day4
123506 N ADJUST dayn
The field 'day of entry into BI' is only for your understanding; we do not get any date fields from the source. SID is the field we are generating for uniqueness. It is a counter. EFF_DATE would be the current date for all the data. EXP_DATE would be 31.12.9999 until the attributes change. SID and MasterID together would be the key.
On day 1 the following data enters BI,
day 1
SID MasterID ATTR1 ATTR2 EFF_DATE EXP_DATE
1 123506 Y REWAR 2/10/2009 12/31/9999
On day 4, 2 data records enter with same PID,
SID MasterID ATTR1 ATTR2 EFF_DATE EXP_DATE
2 123506 N REWAR 2/13/2009 12/31/9999
3 123506 Y ADJUST 2/13/2009 12/31/9999
the EXP_DATE of the record of day 1 needs to be changed to current date.
Also there are two records entering, so latest record would have EXP_DATE as 31.12.9999. And the EXP_DATE of the first record on day 4 should change to the current date.
so the following changes should happen,
CHANGE
SID MasterIDATTR1 ATTR2 EFF_DATE EXP_DATE
1 123506 Y REWAR 2/10/2009 2/13/2009
CHANGE
SID MasterID ATTR1 ATTR2 EFF_DATE EXP_DATE
3 123506 Y ADJUST 2/13/2009 2/22/2009
On day n, one data record enters with same PID,
SID MasterID ATTR1 ATTR2 EFF_DATE EXP_DATE
4 123506 N ADJUST 2/22/2009 12/31/9999
The change is ,
CHANGE
SID MasterID ATTR1 ATTR2 EFF_DATE EXP_DATE
3 123506 Y ADJUST 2/13/2009 2/22/2009
The data expected in P-table is as below, on Day n or after Day n, untill any other record enters for this MasterID,
1 123506 Y REWAR 2/10/2009 2/13/2009
2 123506 N REWAR 2/13/2009 2/13/2009
3 123506 Y ADJUST 2/13/2009 2/22/2009
4 123506 N ADJUST 2/22/2009 12/31/9999
Has anyone worked on type 2 dimensions earlier? Or any ideas to implement this logic would be appreciated.
Regards,
Sudeepti

Compound the Master ID with eff date and other attribute as superior objects
so you will get P-table as
ATTR1 ATTR2 MAT ID
1 2/10/2009 2/13/2009 123506 Y REWAR
2 2/13/2009 2/13/2009 123506 N REWAR
3 2/13/2009 2/22/2009 123506 Y ADJUST
4 2/22/2009 12/31/9999 123506 N ADJUST

Unable to install SQL Server Express 2008 R2 - Errors "Failed to retrieve data for this request"

As domain admin I am attempting to install "SQL Server 2008 R2 with SP2" but it keeps failing with "Failed to retrieve data for this request".
The installation never actually starts, it errors before then.
It displays the same error even if I run the System Configuration Checker.
The summary.txt for the install displays the following text:
Overall summary:
Final result:                  Failed: see details below
Exit code (Decimal):           -1554760125
Exit facility code:            852
Exit error code:               15939
Exit message:                  Failed to retrieve data for this request.
Start time:                    2014-08-15 16:49:52
End time:                      2014-08-15 16:50:06
Requested action:              RunRules
Machine Properties:
Machine name:                  servername
Machine processor count:       8
OS version:                    Windows Server 2008 R2
OS service pack:               Service Pack 1
OS region:                     United States
OS language:                   English (United States)
OS architecture:               x64
Process architecture:          64 Bit
OS clustered:                  Yes
Product features discovered:
Product              Instance             Instance ID
Feature                                  Language
Edition              Version         Clustered
Package properties:
Description:                   SQL Server Database Services 2008 R2
ProductName:                   SQL Server 2008 R2
Type:                          RTM
Version:                       10
SPLevel:                       1
Installation location:         c:\84122ef5b6d9cdcd3b2ac48cec\x64\setup\
Installation edition:          EXPRESS
User Input Settings:
ACTION:                        RunRules
CONFIGURATIONFILE:
ENU:                           True
FARMACCOUNT:                   <empty>
FARMADMINPORT:                 0
FARMPASSWORD:                  *****
FEATURES:
HELP:                          False
INDICATEPROGRESS:              False
INSTANCENAME:                  <empty>
PASSPHRASE:                    *****
QUIET:                         False
QUIETSIMPLE:                   False
RULES:                         GLOBALRULES,SqlUnsupportedProductBlocker,PerfMonCounterNotCorruptedCheck,Bids2008InstalledCheck,BlockInstallSxS,AclPermissionsFacet,FacetDomainControllerCheck,SSMS_IsInternetConnected,FacetWOW64PlatformCheck,FacetPowerShellCheck
UIMODE:                        AutoAdvance
X86:                           False
Configuration file:            C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140815_164944\ConfigurationFile.ini
Detailed results:
Rules with failures:
Global rules:
There are no scenario-specific rules.
Rules report file:               The rule result report file is not available.
Exception summary:
The following is an exception stack listing the exceptions in outermost to innermost order
Inner exceptions are being indented
Exception type: Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException
    Message:
        Failed to retrieve data for this request.
    Data:
      HelpLink.ProdName = Microsoft SQL Server
      HelpLink.BaseHelpUrl = http://go.microsoft.com/fwlink
      HelpLink.LinkId = 20476
      DisableWatson = true
    Stack:
        at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)
        at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.ProcessDTbl(DataTable dt, Int32 level)
        at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectSqlDiscoveryData(String machineName)
        at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.LoadData(IEnumerable`1 machineNames, String discoveryDocRootPath, String clusterDiscoveryDocRootPath)
        at Microsoft.SqlServer.Configuration.SetupExtension.RunDiscoveryAction.ExecuteAction(String actionId)
        at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream)
        at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter statusStream, ISequencedAction actionToRun)
    Inner exception type: Microsoft.SqlServer.Configuration.Sco.SqlRegistryException
        Message:
                The network path was not found.
        Data:
          WatsonData = [email protected]rror
        Stack:
                at Microsoft.SqlServer.Configuration.Sco.SqlRegistry.CreateBaseKey(ServiceContainer ctx, String machineName, IntPtr hKey, String keyName, RegistryAccess access, RegistryView
view)
                at Microsoft.SqlServer.Configuration.Sco.SqlRegistry.GetLocalMachine(ServiceContainer ctx, String machineName, RegistryAccess access, RegistryView view)
                at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String machineName, RegistryView regView)
                at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String machineName)
                at Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
                at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
                at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object connectionInfo, Request request)
                at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)

    Inner exception type: Microsoft.SqlServer.Configuration.Sco.SqlRegistryException
        Message:
                The network path was not found.
        Data:
          WatsonData = [email protected]rror
Above message says that your registry is not consistent and some of the parameters are missing from registry.Or
Account installing SQL server does not have permission to access this. I think case can be here that account with which you logged into your system to install SQL Server might not have certain privileges. Can you take help
of domain admin account add it as a local administrator in this machine always right click on setup file and select run as administrator. Before this make sure you remove all SQL Server components from add remove program
I strongly recommend you to have a good look at below thread
http://support.microsoft.com/kb/2000257/en-us
Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it.
My TechNet Wiki Articles

Service Desk: Pricing data for partner could not be read

Hi all,
I am trying to configure the Service Desk functionality for Service Providers (on EHP1).
I follow the SAP Documentation (SAP Solution Manager: Service Desk for Service Providers) and SLA's made easy in SAP Solution Manager. Also some discussion threads helped me with some steps (I applied e.g. the recommendation from Pricing data for partner 106 could not be read. , but it didn't help).
I am facing some errors related to the CRM part of the configuration.
When I create Service Desk Contract (SLFV) in CRMD_ORDER, the error appears Pricing data for partner xxx could not be read. I checked the setting of BP and I am not able to find the reason, for customer's (sold-to-party) BP the sold-to-party > Sales Area Data the Sales Organization/Distribution Channel/Division are maintained. Which information for pricing is needed and where can it be configured?
Another error - I am sure it is related to the first one - the service contract cannot be determined in the service message (in Item details view under product). The error messages are about sales area/organization, so I suppose there is something wrong with the link Service Contract -> Business Partner definition.
Could you please help me what can cause the error?
Thanks in advance,
Vaclav

Hi Balaji.S,
my problem was solved when I double checked the settings of org structure. That means there must be a consistent setting for sales organization / distribution channel / division in businness partner (tcode BP), organizational model (PPOMA_CRM), product workbench (COMMPR01). The setting must be same for both the sales department of the service provider and the customer's company (I am sorry I am not CRM, so I am following just this simple logic)
In the long text of the error (in CRMD_ORDER) I could see "expected" combination for sales organization / distribution channel / division (message e.g. The access was carried out with sales organization 'O 50000613', distribution channel '01' and division '') -> when the org model was set up everywhere in this way, the contract was automatically filled by the organization data and in the next step the contract could be determined in the service desk message.
Anyway it took some time to find out the correct combination. Deeper CRM knowledge would help me much.
Vaclav

What is this message: Base Line Date for rule 11 not set ?

Hello all,
I am doing some test.
Cenario:
I need to create a Scheduling Agreement in transaction: VA41
The material I am using to create the VA41, I have just created.
I created in MM01 the views: Basic Datas 1 and 2, Sales View 1,2 and 3 and Account View 1.
Issue:
When I am creating the VA41 and I enter the material, the system shows the messages:
1) Dates from:: Base line date for rule 11 not set
2) Dates from:: Base line date for rule 9 not set
*obs: the messages dos not block the creation of VA41. It is a information message.
Question:
What that means? What will happen if I do not fix that? What should I do in order to not have more these messages?
Tks & Rgds,
Barbara
Message was edited by:
Barbara Barbos

Hi
Please check whether you have assigned - payment terms both at company code and sales area level
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