No color on my new COLOR ipod

Why is there no color on my new color ipod?? The screen is EXACTLY like the old version.

Both Dave W. and Redmoskito are right. The Best Buy salesman gave me a non-color ipod, but they exchanged it right away (but it was thirty dollars more expensive). Thanks for everyone's feedback!

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Color ipod broken ?

I am looking for help. My son's 20gb color ipod stopped working. I tunes does not recognize it when it is plugged in on the USB. The ipod screen shows a black/grey charging type icon that briefly flashes or a frown face ipod and triangle. After looking at discussions, I have tried re setting several times, & downloaded updated software for ipod and itunes. When I get to screen that offers restore option,the window is greyed out and I cannot click on either option of restore or update. I tried charging through the AC outlet to be sure the battery was charged. I also tried to get it into disc mode with no success. Am I only left with sending it back ? It is less than six months old ! He did not drop it or misuse it.
Thanks in advance for reading a long post but I wanted to include that I had tried all the typical stuff w/o luck.

Carl: I have been reading a lot of the discussions and notice there are a number of you out there in cyberspace trying to help out those less experienced. I notice the tone of your notes and advice is patient, too. That is hard to convey in written text, but you and others do it. Because ipod problems are so frustrating and it is a 2 hr drive to our local genius store, you and your cohorts are really appreciated. I hope others join in reminding you of that sometimes.
Happy new year.
M

Video Support to Color iPods (4G)?

Does anyone know if there's any plans to give the 4th Generation Color iPods Video Capability now that they've launched the new iPod. iPodLinux.org has proved that the hardware is sufficiant to support it. They'd just be able to make more money off people from an increase video file sales on the new iTunes Store.

Apple are mising a trick here. How many of the many millions of iPod photo owners are going to rush out and buy a 5G iPod for video? Taking a hit of probably £100+ on a product that most have only had for a few months? A small percentage I reckon.
The 5G offers very little else that the iPod photo doesn't. No extra capacity for a start and the lack of Firewire is a BIG minus to some.
These current owners would possibly be enticed into buying some video content from iTMS however. If the facility was activated.
At the end of the day Apple is going to sell just as many iPods as it is now.
At the same time selling more videos, expanding the market and not alienating loyal customers.
It's in Apple's interest in the wider scheme of things to convince potential movie companies and TV stations that the market is there. The figures would be substantially more impressive if the millions of existing customers where able to use this feature.
Food for thought? I really couldn't care less about video, I just want Apple to leave us with stable firmware (fixed smart playlists, stable slideshows and screenlock) before moving on. Please.

Upgrade from 20GB 3G to 60GB Color iPod

Am considering upgrading from my current 3G 20GB to a 60GB Color iPod.
Generally, for those who have done something similar - - are you pleased?
Specifically, what 3G accessories would I be able to use with the 60GB color? (The 60GB color is a little 'thicker' than the 20GB color, I think, but I'm not sure how it compares to the 20GB 3G). Can one use the 3G docks? (I have two.) What about cables (I know I'll have to get a new A/V cable to do slideshows, but can 3G cables do sound only.) Car adapters (cassette?). Car chargers?
Thanks for any info.
- - Scott

Anything that plugs into the top or bottom (cables, car/tape adapters) will work.
Your docks won't. The 60 GB is the thickest dockable iPod, and I can't even come close to getting it into either of the docks around my house (4G 20 and a 3G 20).
hudgie

COLOR iPod charging problem and resetting...

I have a 3 week old 20GB iPod color display, i have 2 other older ones, never had any problems... now I plug in the color iPod to the supplied USB charging cord and it appears to be charging and when i remove it from the computer it shows a full battery. After 30-60 minutes of playing the screen goes to the APPLE, flashes a bit, then the low battery icon appears and the thing is dead. If I hit reset, it stops the APPLE from flashing, but it's still dead. This has happened twice in 2 days... Anyone else have any charging problems? Can I plug this into my Firewire charging cord for my 3rd gen iPod to test the cord?

As long as your Firewire cable has a dock connector that fits your iPod it should work on it. Make sure that your iPod is plugged into the charger for 4 hours or until the iPod screen displays "Battery Charged" and shows a solid green battery, not a flashing one.
I've been having a similar problem to yours lately. Mine worked perfectly up until about 2 weeks ago. My battery drains itself completely within a few hours of unplugging it after being fully charged, so tomorrow I'm going to send my iPod into Apple to be replaced. So if you're sure that your iPod has been plugged in long enough to fully charge and you are still having this issue, you should call up AppleCare or go to the iPod Service Website to get your iPod replaced: http://depot.info.apple.com/ipod/
Quite a lot of people with one-month-old 20GB color iPods have been having these same kinds of problems with charging. I'm beginning to believe that a bad batch of 20GB iPods was manufactured in July. Hope I helped.

Video & The 20GB Color Ipod

Will the bring video to the 20gb ipod? with a flash update or something?
It doesn't seem like it would be to hard to do?

I just posted the same topic that you posted... funny. I agree. It should be able to do so. I am really bummed because my wife and I bought 2 Color iPod 20GB less 2 weeks ago and I would have waited had we known. This is a real bummer.

Error message on a new 2GB ipod?

Okay, dont laugh (if it is stupid question)
But when i connect my new 2GB ipod to either of my 2 computers i get message with a triangle like on this picture:
http://a248.e.akamai.net/7/248/51/610031142535203/www.info.apple.com/images/kbas e/61003/61003_1.gif
In the place where the lighting is on this type of battery picture:
http://a248.e.akamai.net/7/248/51/609701144270217/www.info.apple.com/images/kbas e/60970/60970_5.jpg
It isn't color but like on mini or something.
I dont know what else to say? The apple apple blinks, then this, then the apple.
Medion / Dell laptop Windows XP
Medion / Dell laptop Windows XP

OMG, how could you find this?
I was looking for this in the scary dark maze of apple.com and i couldnt find this, thanks.
BTW, Does that only mean i should charge it? LOL

Band new 5G Ipod Frozen before I could do anything!

My new 5G ipod is an hour old and Frozen on the main screen (music/photos/videos/extras etc.). I loaded the new version of Itunes that came with the ipod onto my PC. I connected the ipod and bam- frozen. Now my PC won't recognize the usb device and I am dean in the water. I tried reset - nothing. I didn't even get a chance to format it to windows. It is just locked up.
Yes my pc is compatible. In Fact I had a 20 Gig color ipod that worked flawlessly. Uhg. Any help would be appreciated.
Thanks
Mat Cain
Texas

My 5G did the same thing. It was stuck on the "select a language screen" when I first connected to my PC (Windows). I called Apple and they fixed it in 5 minutes. To get the iPod unfrozen, I switched the Hold button on and off 6 times. Then I held the Menu Button and the Center Button down simultaneously for about 15 seconds until the screen went black and the Apple icon appeared. When I turned it back on, my computer recognized it and went automatically into iTunes for the download process. Has worked well since.
Hope this helps...really hope at this point you have already gotten it to work. My happened and I was steaming until I got it fixed about 4 hours later.
Ken

About My New Apple iPod Touch 64GB 5th or 6th Generation that I Ordered at The Apple Store Today.

Today I Oredered an Apple iPod Touch 64GB From The Apple Store Online Yeah i'm Collecting all the Apple Products **** Yeah & The Color for My Apple iPod Touch 64GB is all RED Yes a RED Apple iPod Touch 64GB & I Costimized Engraved it, it's gonna say
Byron Koukaras's
Apple iPod Touch 64GB
but I Had a question
do they Have an Apple iPod Touch Mophie Juice Pack Air Case for The Brand New Apple iPod Touch 64GB??? Cause I Play lots of Car Racing Games on My Apple iPhone 5 & Apple iPad Mini & i really need a Battery Pack Case for My Apple iPod Touch 64GB so is there really some kind of Battery Pack that I Can use for My Apple iPod Touch???
or
will The Battery Pack on My Apple iPhone 5 64GB Work on My Apple iPod Touch 64GB??? cause i'll go buy another 1 if so???

look i found something & i oredered it on Amazon.com & i have it here at home & it works beautiful on My Apple iPod Touch 64GB
i-Blason Rechargeable Battery Slider Case with Apple 8-Pin Lightning Charging Connectors for iPod touch 5G, (White)
http://www.amazon.com/gp/product/B00AULKENW/ref=oh_details_o00_s00_i00?ie=UTF8&p sc=1

My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??

My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??
Please Post !!!!!!!!

No, Apple does not offer that kind of exchange.
If you had a valid problem covered under the Warranty or AppleCare, they would swap it out for an identical item (including same color).

HT201303 hi just got my new apple ipod touch i need to update my security information other wise it wont let me download apps it says to enter three questions about myself and i get to the third question and it wont let me enter the third question

hi just got my new apple ipod touch and to download apps it wants to add questions about myself for more sercurity information. i get up to question 3 and it wont let me select a question but it will let me write an answer so i just pressed done and then it says i cant carry on because ive mised out information when it wont let me do a question!

Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

New Video iPod will not connect

I have a new video ipod that will connect on one computer but not the one I want to use. I have reloaded itunes several times and checked firewall. When I plug the ipod in the computer makes three dings. Is this an error code of some type? It will not show up in diagnostics and after trying it shuts down internet connection until computer is re-booted. It connects fine on the other computer. Has anyone got any answers? I have tried different plugs and it shows to charge just will not connect.
video Windows XP Sony Media Station Both computers

You want to check and see if the other computer has usb 2.0 first.
If it does try to reset the ipod while it is plugged into the computer. Reset is the menu and the center button on the ipod. Also make sure the hold switch is all white.
Also you want to make you that you try different usb ports.
If that doesn't work use msconfig type that into the search here on the support page let me know if this works.

Tried to sync iPod Touch, noted "new" iTunes. iPod won't sync ("iTunes is unable to load data class information from Sync Services"). Tried the fix, but iTunes hangs when I try to open Preferences.

Just tried to download new audiobooks to my iPod Touch 3, and noted new iTunes. iPod won't sync ("iTunes is unable to load data class information from Sync Services"). Tried to Reset Sync History per Support Article, but it didn't work. My purchased audiobooks are also gone from my iTunes Library. Any fix, or is my best bet to uninstall new iTunes and reload earlier version??

http://support.apple.com/kb/TS2690
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert

Can I transfer music from one Ipod touch to a newer generation Ipod touch?

Can I transfer music from one IPod Touch to a newer generation IPod Touch?

- No directly. You have to first get the music in your itunes library on your computer and then sync the music to the new computer.
- You can/should restore you new iPod from the backup of your old iPod to get app date and other things on the new iPod. You will have to reenter passwords since passwords only get restore to the same device. The backup does not contain music so that has to be synced.
- You can transfer iTunes purchased from an iPod to your computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- The follow discussion discusses third-party programs to transfer non-iTunes purchases from an iPod to a computer.
Best iPod to PC

My Brand New Refurbished Ipod Touch is not working

I just bought a brand new refurbished Ipod touch 32GB (current generation), after a week it shows flickering white screens. I seldom used it for the whole week. When I went to apple service centre they told me that the water leak indicator turns into purple colour supposedly white. I ask them, how this thing can happen, because honestly I was always keep it safe and never been contact to any liquid or soak into water. Then I went to another service centre to get second thought – same feedback was given to me. The warranty was void because of the water leak indicator turns into purple colour.
Anyone can help me to resolve my case? Honestly, I seldom used my Ipod touch, never been contact with water and it was always safely kept. Maybe there is some problem down the factory line, why it was refurbished? What is the history of this iPod touch? Maybe from there, something can help me that can prove that is the original problem of this iPod touch.

i also got a refurb Touch. luckily, mine works as expected.
a refurb enjoys the same warranty as a new one. take yours to an Apple store near you and have it replaced.
JGG

No color on my new COLOR ipod

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