No color on screen, cannot get to menu

I just received an ipod 4gb nano. the first day it worked fine, last night itunes would not recognize my ipod. I went through all of the Rs, reinstalled itunes, etc. Nothing! Now, after using the 3-23 update, my screen has no color and says "ok to disconnect" even though it has been disconnected. I try all of the solutions on this page, but it appears that my problems are just getting worse. Please advise!
HP   Windows XP  

ok, i dont know what store did you buy it from check there warrenty terms on the site.
But if you cant be asked going back.
go to that site i gave you
Fill in the form and in 2 days apple curror will pick it up they will dignose it and send you a new iPod nano this takes 10 days Apple will pay for collection and dillvery you dont pay a penny

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