No communication with camcorder

I'm having trouble getting my camcorder to communicate with Final Cut pro Express. I have tried 2 camcorders and a new firewire but no success. I have been previously able to upload footage before with no problem, but for some reason, it just stopped working. I'm sure I've done something to the settings but can't diagnose what exactly.
thanks

More information please.
What are the cameras and what kind of footage are you're trying to bring in?
What are are the details of your FCE easy setup?
Russ

Similar Messages

IMovie not communicating with camcorder

i have a panasonic pv-gs14 and i got imovie 6. I used a firewire cable and made sure it was securely in. I tried turning the camera on and off (same in imovie), etc., etc.
HELP!
PowerBook G4, 12-inch Mac OS X (10.4.8) Puhcased in 2004

hey there,
unfortunately for you, about the only computer & software combo that will work directly w/ this proprietary Sony camera/video format is Sony, or maybe something like Ulead Movie Factory on a Windows box. iMovie is awsome for what it costs, what it does & for some of the 3rd party plugins that are available from GeeThree, Stupendous & others.... but it does require video be in a format recognised by Quicktime. most easily this means MiniDV or HDV. i'm not even sure FCP Studio will help your situation as it too requires/prefers video that is recognised by Quicktime.
i just finished a project using free dl clips, they were .avi but were recognised by QT so they went right in to an iMovie, got treated to some 3rd party fx, then i put that litte movie into an FCE project & sent it to iDVD-- was a test on my new MacBook.
you'll also need a 4-pin to 6-pin Firewire/iLink cable. MiniDV cams are pretty inexpensive these days, also you might try using an analog to digital converter. if the Sony IP cam has AV outs you can run audio & video into the converter then thru the Firewire into the Mac. Canopus makes a couple of moderately priced models.
good luck

Error Communicating with Camera- Upload from Panasonic to iMovie

I am trying to upload the footage from my video camera, a Panasonic PV-GS320. I connected the firewire, and I open iMovie, but all that happens is that there is blue screen and in the middle it says "Error Communicating with Camera".
I thought maybe the camera had to be off, so I turned it off and the screen changed to say "Camera disconected or off". When I turned the camera back on, it gave me the "Error Communicating with Camera" message.
My dad was able to upload footage onto his laptop the exact same way I'm uploading into my mac.
Maybe I'm doing something completely wrong. I just want it to upload smoothly. Can someone help?
Message was edited by: mangamak1

Hi
Testing Camera and Cable is important - very common origin to problems.
Especially the Cable (fortunately)
I had a serious accident some Years ago. FW-connector on the back of that Mac
and I plugging in the FW-connector 180 deg wrong. Shouldn't go but sorry
to say did and without a gigant of effort.
Result: Killing two miniDV Cameras, one video bridge and one hard disk.
Tricky:
• Cameras behaved normally in all aspects except import/export to iMovie
- blue screen reading Camera connected
That's why it is essential to know that it works OK on another Mac.
Here comes my list: Use it with care. No guarantie from my part - just sharing
my thoughts.
Capture/Import problems:
a) File-Vault is on - turn it off
b) don’t Daisy chain camcorder - external hard disk - Mac
(except for some Canon-Cameras)
c) Slow hard disk (fragmented: repair permissions, repair hard disk, use a faster hard disk)
d) Something is occupying the CPU/System, like other programs, Internet etc.
e) Bad RAM-chips
f) drop outs on the miniDV-tape - make a camera to camera copy on a tape which You have previous recorded with a time code (dummy recording).
g) FW-wire cable OK?
h) Break in the time-code on the miniDV tape (make a camera to camera copy on a tape which is prerecorded with nothing/anything so that the tape has a time-code from beginning to the end)
i) defective camera TRY IT ON ANOTHER MAC !
j) remove bookmarks in iMovie project
k) Do You have desktop pictures or screen-savers active? Try turning them off.
l) Updating - OS has to be a clean install - not an update eg from X.3.x to X.4.x (no good)
OS X.4.0-2 needs a clean install to work (I use X.3.9)
m) Updating QT and/or other updates (to 7 needs v6 to be cleaned out first)
QT v.7 needs a clean install to work (I use 6.5.2)
n) Have you tried the crazy fix:
Open GarageBand, play a few notes, close it and reopen iMovie. The camera should import fine now. (Sue/SDillini)
o) NEW (from Sue/SDillini):
Trash the Font Collections Folder.
These files are found:
/YourUserName/Library/FontCollections folder.
Drag the folder to the trash and launch iMovie. iMovie will create a new FontCollections folder containing the files it needs when it next opens.
p) or thrashing the com.apple.imovie.plist file (Rodney Brown2)
q) - Other programs interfering like Flip4Mac
r) - Third party or old plug-ins
May be You find some help in my list:
Mac:
• hardware
◊ Slow hard disk (fragmented: repair permissions, repair hard disk, use a faster hard disk)
◊ I wonder how full your Mac's hard disc is. (David Babsky) A near full hard disk prevents Import/Capture.
10% free is recommended + space for Import/Capture + work space (about 4 to
5 times the amount needed for Capture) eg on a 200Gb hard disk You need 20Gb + (one hour tape)
13Gb + 50Gb = about 80 to 90Gb free space.
◊ Disconnect all other ext devices (FW and USB) exept Camera (and keyboard + mouse) and try again
◊ Rebuild Desktop (Tech-tool or fingersetting during start-up) (System up to 9)
◊ Reset PRAM (Tech-tool or keyboard finger settings alt-cmd-P-R ??)
◊ Reset PMU ( Restting the PMU...is the the alt-ctrl-shift and powerbutton shortcut? ) (Sue)
PMU: http://docs.info.apple.com/article.html?artnum=86760
PMU/SMU are essentially the same in the PM G5.
◊ Reset SMU
SMU: http://docs.info.apple.com/article.html?artnum=300341
◊ Bad RAM-chips
◊ disconnect Mac from powerline (not just switch off, really plug out) for a few minutes to reset FW ports
• software
◊ File-Vault is on - turn it off
◊ Something is occupying the CPU/System, like other programs, Internet etc.
◊ Do You have desktop pictures or screen or energy-savers active? Try turning them off.
◊ Updating - OS has to be a clean install - not an update eg from X.3.x to X.4.x (no good) OS X.4.0-5 needs a clean install to work (I use X.3.9)
◊ Updating QT and/or other updates (to 7 needs v6 to be cleaned out first) QT v.7.0.0-4 needs a clean install to work (I use 6.5.2)
◊ Have you tried the crazy fix: Open GarageBand, play a few notes, close it and reopen iMovie. The camera should import fine now. Sue/SDillini
◊ Running iDVD at the same time as iMovie can cause problems: (Lennart Thelander)
◊ If You also have installed FinalCut Express/pro there are possibly problems with this
◊ Other programs that interferes like Flip4Mac
◊ Codecs added to QuickTime
◊ Old plug-ins to iMovie or third party alike
iMovie:
◊ remove bookmarks in iMovie project
◊ Trash: com.apple.iMovie.plist and com.apple.iMovie3.plist : files (Xinram)
Connection:
◊ don’t Daisy chain Camcorder <--> external hard disk <--> Mac
◊ FW-wire cable, is it OK?
◊ USB/USB2 is NO GO !
◊ Cheque FW connection at Camera end. OK? (Adam Smith1)
◊ Cheque FW connection at Mac end. OK?
Camera:
◊ The Camera is set to VTR ? (not as when You ”film” record with it)
◊ You may be need to go to the Camera menu and select digital out.
◊ defective camera TRY IT ON ANOTHER MAC ! (if the A/D chip in the camera is harmed then it will say in iMovie that the camera is connected and You can forward resp. backward the tape but there will be no picture or sound just the blue screen).
◊ connect camera to power-line, not battery-only....(Karsten Schlüter)
◊ Canons don't allow daisychaining on firewire, make it "only device" on port (Karsten Schlüter)
◊ Cheque the menu on Your Camera so that it communicates with the FW digitally to Your Mac
◊ Date and Time is correct on Your Camera ?
Tape:
◊ Drop outs on the miniDV-tape - make a camera to camera copy on a tape which You have previous recorded with a time code (dummy recording).
◊ Break in the time-code on the miniDV tape (make a camera to camera copy on a tape which is pre-recorded with nothing/anything so that the tape has a time-code from beginning to the end)
◊ If You recorded in LP-mode (90 min on a standard 60 min tape with 12-bit sound). Try to change in iMovie pref. to import but not as individual clips. If this doesn’t work You have to make a Camera to Camera copy with the receiving Camera set to SP-mode and 16-bit sound.
More:
◊ follow advises here http://docs.info.apple.com/article.html?artnum=43000
◊ follow Grandmaster Dan's advice for Sony cameras here: http://www.danslagle.com/mac/iMovie/usage/5020.shtml
NEWS: Jerry Harris writes:
I know that in a lot of the new Sony HD cameras, iMovie requires that you turn i.Link Conv off. I would look for a similar setting for your camera. This setting has to do with shooting a movie in one format, and using the camera to import as a different format. For instance, if you shoot HD footage and have i.Link conv on - the camera will send DV to the computer etc...
So, case in point: look for a setting on your camera that has to do with the video format and see if that helps.
Yours Bengt W

Panasonic DVX100B gets "error communicating with camera"

Hi there,
I know this is the FCP group and this is an iMovie issue but wondered if you folks who are more advanced users might have some insight on this. I have a Panasonic DVX100B which continually gets "error communicating with camera" after a few minutes in iMovie HD 6. Works fine then has error with blue screen. iMovie works fine with isight and with small canon camcorder.
Thanks!
Bill

try Sue's fix for a known issue in iMovie;
http://discussions.apple.com/thread.jspa?messageID=1820549&#1820549
or
http://discussions.apple.com/thread.jspa?messageID=3167239&#3167239
are you sure the firewire cable's not been put in the wrong way? This can seriously fry the circuitry.
or do a further search in the imovie forum using your - error communicating with camera - narrative, there's a few useful answers.
Good luck and post back if you get any success or not!

Error Communicating with server

I've completed 4 projects and all went perfect without a hitch. On starting a new project, I created 3 new bins, audio, stills, video. When I clicked on capture, I get "error communicating with server. If this continues, contact adobe tech support." I can't figure out why I'm getting this message now. I haven't changed settings, using the same HD camcorder, etc.
Any suggestions?

Fast response ~ thanks. I'm using the same camcorder I used on all previous projects: SonyHandycam, so I know it's not the camcorder I've had no problem capturing in the past.
The project settings: General>Action Safe & Title Areas are default settings; 20 and 10: Video display format: Timecode: Audio display format: audio samples: Capture Format: DV. In the Sequence settings, they have to be factory default cause I've never changed any setting there.
Actually I'm really stumped cause I just finished my Grandson's graduation video on July 10 and Premier and Encore worked beautifully. Now, trying to do a family reunion video, I started new project, didn't change any settings, and when I clicked on Capture, it said "Capture Device Offline". I went back and replugged in the camcorder, and still nothing. Closed program, thought about it for awhile, then when I reopen, I get the "error communicating" in the resource panel.
I doubt this will help you but I'm hoping......

Sir i am using datasocket read ,i am communicating with java but my problem is that bcz im using while loop to see if value has changed my labview consumes all the processors time ,sir i want a event like thing so that while loop is not in continuous loop

sir i have given lot of effort but i am not able to solve my problem either with notifiers or with occurence fn,probably i do not know how to use these synchronisation tools.

sir i am using datasocket read ,i am communicating with java but my problem is that bcz im using while loop to see if value has changed my labview consumes all the processors time ,sir i want a event like thing so that while loop is not in continuous loopHi Sam,
I want to pass along a couple of tips that will get you more and better response on this list.
1) There is an un-written rule that says more "stars" is better than just one star. Giving a one star rating will probably eliminate that responder from individuals that are willing to anser your question.
2) If someone gives you an answer that meets your needs, reply to that answer and say that it worked.
3) If someone suggests that you look at an example, DO IT! LV comes with a wonderful set of examples that demonstate almost all of the core functionality of LV. Familiarity with all of the LV examples will get you through about 80% of the Certified LabVIEW Developer exam.
4) If you have a question first search the examples for something tha
t may help you. If you can not find an example that is exactly what you want, find one that is close and post a question along the lines of "I want to do something similar to example X, how can I modify it to do Y".
5) Some of the greatest LabVIEW minds offer there services and advice for free on this exchange. If you treat them good, they can get you through almost every challenge that can be encountered in LV.
6) If English is not your native language, post your question in the language you favor. There is probably someone around that can help. "We're big, we're bad, we're international!"
Trying to help,
Welcome to the forum!
Ben
Ben Rayner
I am currently active on.. MainStream Preppers
Rayner's Ridge is under construction

I get an error message when trying to install windows 7 on my macbook pro. The message says "windows has encountered a problem communicating with a device connected to your computer. I don't have anything connected to my computer. How do I fix this?

I'm trying to install windows 7 on my macbook pro. I went through the process of bootcamp telling it to install windows 7. Once the windows boot manager started an error message came up. The error message says " windows has encountered a problem communicating with a device connected to your computer. I don't have a usb connected to my computer. I am using windows 7 professional install disc. I can't figure out what i am doing wrong. The same message keeps coming up over and over. Am I doing something wrong or is it something else?

Well, shucks, i just spent almost 30 minutes trying to find your model user guide to explain it better, I guess they never got around to making it.....
I would just borrow another Windows disk and try installing it again and if it does it again then you might take it to an Apple Store and see if one of the "Genius' " can figure it out.
Make sure your internet is enabled and click on your blank desktop and at the top of your screen is a Help menu option, enter PRAM and it should give you a list of things relating to Pram. It may take a few seconds to list anything as it has to connect to Apples severs first. It should list the things you may have to fill back in when your done.
"P-ram" stores some common information that is used in the background, your date, time, startup disk, etc, that you don't have to re-fill when you restart, it's a little different for each computer.

"The software required for communicating with the iPod is not installed..."

I realize my explanation of my problem is long-winded, so if you want a shortened version, here it is:
I've followed all the instructions trying nearly everything, and no matter what I do, iTunes gives me the error saying: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software." My G5 iPod (60GB) works on two other computers (both without any music on them), so I assume there something wrong with my computer and not the iPod itself.
Now for the long-winded story of the last eight hours of my life...
I just got the Generation-5 iPod Video (60GB) a today and I'm having problems already. I followed the instructions and installed the iPod software and then plugged in my iPod (iTunes has been on my computer for a while now). I was expecting iTunes to open after plugging in the iPod, but my device manager only detected and installed "a new device". I manually opened iTunes and got an error saying: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
After re-installing the iPod software and iTunes, and restarting my computer countless times, I came looking for help here. I found this page, which seemed to outline my problem exactly. My computer recognizes the iPod as a drive, but iTunes won't have anything to do with it. I have all the symptoms outlined in the heading, so I hoped to solve my problem there. I followed the instructions step-by-step, and after the final restart, I open iTunes to get the same exact error message.
I decided to determine whether there was a problem with my iPod or if it was my computer. I plugged my iPod into my uncles's powerbook, and got to the point where I can name and configure my iPod. I expected it to work flawlessly on a Mac (which it did) but there is no way for me to continue using a Mac (after tomorrow) for my iPod. This formatted the iPod for a Mac, so I went to another (different from the original) Windows computer, clean of any iTunes and iPod software, and followed the instructions exactly as they're supposed to be followed. After the installations, I plugged in my iPod, and although iTunes didn't open, I was able to format back to Windows and name my iPod (a step in the right direction). I should note that my (anti-iPod) computer is a Windows XP Pro, and the working one is Windows XP Home Edition. This was all well and good, until I remembered there was no music on this computer. So my iPod is completely working there, but there isn't anything I can do with it.
Next, I came back here and browsed around the discussion boards, hoping to find somebody with a similar problem to mine. There seems to be alot of errors concerning iTunes not recognizing the iPod, but none of the solutions I tried worked for me, including changing the drive letter. I get the "iPod Service Error" while trying to restore to factory settings through iPod updater.
Of course, I could transfer all 32GB of music from one computer to another, but the second (working) computer isn't mine and I won't have access to it in a couple months. It would be most convenient if I could get my iPod working on my own computer. Any help would be appreciated, especially from somebody who has solved this problem or know how to solve this problem.
P.S.
Here are some other minor details that my be important, but I didn't feel they were worth including.
- My brother has his iPod mini set up on my computer, under a different user login. He gets the same error once in a while, but re-installing iTunes always solves the problem for him. I had him try solving my problem his way, but nothing worked for him either.
- My computer is an AMD Athlon 64 Processor 3200+, 512MB RAM with Windows XP Pro SP2 installed. My internal hard drive is partitioned, using the letters C, D and H (C being my system files, D used for recovery files and H for my applications and games). My E drive is used as a DVD/CD-ROM Drive, and drives F and G are reserved for virtual drives (none have been running during this entire ordeal). My external hard drive uses the letter I, and I manually set my iPod to use the letter J (I've never used 'J' for anything else before).
- Yes, I have downloaded and installed the latest versions of iTunes and the iPod software.
- I'm assuming there is a problem with my computer and not my iPod, since it worked on both other computers I tried. I'm hoping it's as simple as changing a registry file or cleaning out (yet another) temp directory.

Solution to "Software required for communicating with the iPod is not installed"!
I battled this same problem for about 5 hours. Going through re-installations, the "5 R's", all these discussion boards. Nothing worked.
The problem is that iPodService was repeatedly crashing after minute or so. You can verify this by hitting Ctrl-Alt-Delete and noting that iPodService is missing from the process list (sort by image name), or by right-clicking on My Computer and selecting "Manage", then going to Services and checking out the IPodService service - if it gives you the option to "Start", then it's not running.
Here is what worked.
1. De-install iTunes and iPod (if you have the updater installed) completely by going to Start --> Control Panel --> Add/Remove Programs. Also delete the C:\Program Files\iTunes and c:\Progam Files\iPod\bin directories. (Don't worry, this doesn't affect your saved music files.)
2. Log in as an Administrator
3. Go into the registry (note this is dangerous - you should be careful) and remove the iPod entries that the uninstaller misses.
3.1 Go to Start menu --> Run.
3.2 Type in "regedit".
3.3 Go to HKEYCLASSESROOT --> IPodService.iPodManager.
There are two keys here, iPodManager and iPodManager.1. In my case, I did not have permission to view either of these. I think this is the root cause of the problem. I think the installer can't properly update these because it doesn't have permission. So you need to change the permissions:
3.4 Right-click on IPodService.IPodManager
3.4.1 Select "Permissions..." A warning will appear saying you don't have permission, but that you can change permissions.
3.4.2 On the window that launches, click on "Advanced..."
3.4.3 Click on the "Owner" tab.
3.4.4 Select a valid account (the one you're logged in under) under "Change Owner To".
3.4.5 Hit "OK".
3.4.6 Back on the main Permissions window, hit Add and add the same account as a valid user.
3.4.6.1 Where it says "Enter the object names to select", type in the account name, e.g. "Smith".
3.4.7 Click on the "Allow" checkboxes for "Full Control" and "Read".
3.4.8 Hit "OK".
3.5 Repeat procedure for the "iPodManager.1" key.
3.6 Now right-click and delete both of these keys.
I think that's all that's required, but I also searched through the registry and deleted the following keys.
4. Other keys I deleted:
4.1 HKEYCLASSESROOT --> IPodManager.IPodManagerUI.1
4.2 HKEYLOCALMACHINE --> SOFTWARE --> Apple Computer Inc. --> iPod
I think that's all I deleted, but I'm not positive. I seached for instances of "ipod" using the Find... and Find Next functions under the Edit menu.
5. Exit out of the registry editor.
6. Re-install iTunes. I re-installed iTunes and reconnected the iPod, and everything worked.
I want to repeat that editing the registry can completely mess up your computer if you modify the wrong things, so only do this if you're comfortable, and be extremely careful.
Hopefully this helps!
Apple support people: assuming this works, please add it to your solutions page, and feel free to reimburse me for spending half of Christmas figuring this out.
Mark

I get an error message when trying to sign into the support community with another Apple id. On the pick a username screen I get "an account utilizing this address already exists...." despite trying a few usernames. Anyone know how I can resolve this?

I get an error message when trying to sign into the support community with another Apple id. On the <pick a username> screen I get "an account utilizing this address already exists.Only one account per email address is allowed on the Apple Support Communities" despite trying a few usernames. Anyone know how I can resolve this?

This problem has been driving me demented. The instructions that Ivan gives have partially worked for me. By following his link
"How to find out if you have multiple Apple IDs" I was able to identify that yes I did have two apple accounts using the same e mail address. One was very old that I used to use for the forum boards and one is my much more recent ID that I use for everything these days. So I changed the e mail address for the old account which is associated with these discussion boards and that's the account that I am now posting this from. However even though the two accounts now have different e mail addresses when I try to log onto the boards with my more recent main apple ID I still get all the same errors as described at the start of this thread by rodgers_j. And of course that's the one I want to use so that I only have one itunes account for everything.
So if anyone has any more hints I'd be very grateful.

There is a problem communicating with the printer.

I have a Lexmark Interpret S405. I am using a MBP laptop with WiFi, running 10.5.8. I have a cabled (non-wifi) Linsys router. I am using an Airport Express.
I was finally able to get the WiFi light on the Lexmark to be static green after reinstalling the Lexmark WiFi setup and reconfiguring my Airport settings so that both the computer and printer see each other.
In fact, I even updated the driver from Lexmark's Web site last night and I watched the WiFi light on the printer blink green indicating that the installation of the driver update was being communicated to the printer.
However, when I print, it opens the print window and says first "Looking for S300-S400", then it says "Printer is now online". Then after about 10 seconds, I get this error: "There is a problem communicating with the printer. Make sure the printer is powered on and connected to the computer. Delete or hold the job and try again."
I've exhausted Lexmark's technical databases and couldn't find the answer here.
I've read that one possible solution was to delete all the printers from the "Print & Fax" system preferences window and re-add. That didn't work.
Lexmark says for: The printer communicating on a network; however, the printer is not responsive. Possible causes could be:
1. Your printer is associated with a network, router, or access point, but it is not your network.
2. A software process is blocked by a system security firewall preventing network communication.
3. You are logged into Virtual Private Network (VPN).
4. You are connected to a network but have decided to switch to a USB connection.
I don't have a VPN and have removed the USB cable, then restarted both printer and computer, and deleted printers in Sys Prefs, restarted, and still no solution.
I can print directly via USB cable, but want to print wirelessly.
Lexmark also says to enter my PIN (which I have pulled out from the print menu screen on the printer) in the System. That tells me a lot...
Network settings on the print window on the printer also tell me Signal strength is 5 (excellent) and that I am on the network my airport is on.
Message was edited by: Macman17

I bet this is too late but...
Are you trying to print through the airport express wirelessly or the built in wireless of the lexmark? If you want to use the airport express, there is no need to mess with the wireless printing on the lexmark at all. The airport express will be easy to set up, all the wireless setups through the printers are a pain.

ITunes Seem to Have Suddenly Stopped Communicating With the CD/DVD Burner

Hello, I wonder if anybody can help - my itunes application seems to have suddenly stopped communicating with my laptop's cd/dvd burner
(Generic Name (E: H - T-S D D A S - 20N ATA Device)).
About 2 years ago, I have experienced a similar problem, but was able to resolve it by downloading 64-bit compatible GEAR drivers to my system. However, the problem has re-appeared when I have updated to iTunes Version 10.1. Funny enough, the cd/dvd burner started getting recognized again when I updated to iTunes Version 10.2, but halfway through me burning a large playlist to multiple cds has suddenly stopped recognizing the cd/dvd burner again, and has never "resolved itself" ever since.
I have tried multiple approaches to solving this issue, including completely re-installing itunes software and completely re-installing GEAR drivers, but nothing works. I have even tried uninstalling GEAR drivers completely, as I read that it worked for someone on one of the similar forums, but that didn't work either.
My itunes diagnostics runs all the points of the cd/dvd drive check successfully, except for the last point (Can Not Read Audio CD). Here's what the diagnostics summary looks like:
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv9700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver not found.
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0016AB580A7B0C28
Current user is not an administrator.
The current local date and time is 2011-04-14 17:52:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 7150M / nForce 630M
** External Plug-ins Information **
No external plug-ins installed.
The drive F: Motorola MB810 Rev 0001 is a USB 2 device.
iPodService 10.2.1.1 (x64) is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: H-T-S DDA
S_-20N, Rev W_05
Audio CD in drive.
Found 1 songs on CD, playing time 255:08 on Audio CD.
Track 1, start time 00:02:00
Audio CD reading failed. Error Code: 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 0 0 0 0.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed succeeded.
The drive CDR speeds are: 3 9 16 24.
The drive CDRW speeds are: 3.
The drive DVDR speeds are: 3.
The drive DVDRW speeds are: 3.
Error Correction is turned on for importing audio CDs.
I have noticed that the diagnostics summary containes a suggestion to update firmware of my laptop's cd/dvd drive, but currently there are no such firmware updates available.
Another frustrating issue that I ran into was trying to convey this issue to Apple Technical Support via e-mail using the Express Lane for the troubleshooting issues. I really fail to understand why I am being asked for the "hardware serial number" when I'm clearly choosing the categories for "iTunes/CD-DVD Import Issues" which are software, not hardware, categories! This prevents me from being able to simply send the description of my problem to the correct Apple Support department, and does not let me do that even when I enter my itunes' Serial Number, which can be found in the diagnostics summary provided above.
Much Thanks to anyone who can provide any kind of helpful advice, even if it's just on how to be able to convey this problem to Apple Support via e-mail!

Okay ... checking something else:
Current user is not an administrator
Is that true? Or do you in fact have a Windows user account with full administrative rights?
(It's possible that a permission may have gone astray in your usual user account, which might be causing the burning issues.)

SOLUTION to "Software required for communicating with the iPod is not insta

Folks, I can not take credit for this.....you should send your checks to MarkinMadison. I've included his post in it's entirety. For me, this was the Holy Grail !!
My only comment is make sure when you are in the registry that you hit the "apply" button to change and add things.
This probably won't solve everyone's problem but it clearly solved mine (and I tried all other "solutions"), as well as Mark's.
Apple: please find out who MarkinMadison is and either cut him a big check or offer him free Ipods for life.
"Solution to "Software required for communicating with the iPod is not installed"!
I battled this same problem for about 5 hours. Going through re-installations, the "5 R's", all these discussion boards. Nothing worked.
The problem is that iPodService was repeatedly crashing after minute or so. You can verify this by hitting Ctrl-Alt-Delete and noting that iPodService is missing from the process list (sort by image name), or by right-clicking on My Computer and selecting "Manage", then going to Services and checking out the IPodService service - if it gives you the option to "Start", then it's not running.
Here is what worked.
1. De-install iTunes and iPod (if you have the updater installed) completely by going to Start --> Control Panel --> Add/Remove Programs. Also delete the C:\Program Files\iTunes and c:\Progam Files\iPod\bin directories. (Don't worry, this doesn't affect your saved music files.)
2. Log in as an Administrator
3. Go into the registry (note this is dangerous - you should be careful) and remove the iPod entries that the uninstaller misses.
3.1 Go to Start menu --> Run.
3.2 Type in "regedit".
3.3 Go to HKEYCLASSESROOT --> IPodService.iPodManager.
There are two keys here, iPodManager and iPodManager.1. In my case, I did not have permission to view either of these. I think this is the root cause of the problem. I think the installer can't properly update these because it doesn't have permission. So you need to change the permissions:
3.4 Right-click on IPodService.IPodManager
3.4.1 Select "Permissions..." A warning will appear saying you don't have permission, but that you can change permissions.
3.4.2 On the window that launches, click on "Advanced..."
3.4.3 Click on the "Owner" tab.
3.4.4 Select a valid account (the one you're logged in under) under "Change Owner To".
3.4.5 Click the checkbox that says: "Replace owner on subcontainers and objects."
3.4.5 Hit "OK".
3.4.6 Back on the main Permissions window, hit Add and add the same account as a valid user.
3.4.6.1 Where it says "Enter the object names to select", type in the account name, e.g. "Smith".
3.4.7 Click on the "Allow" checkboxes for "Full Control" and "Read".
3.4.8 Hit "OK".
3.5 Repeat procedure for the "iPodManager.1" key.
3.6 Now right-click and delete both of these keys.
3.7 If you can't delete, you might need to open up the keys and repeat the procedure on the sub-keys.
4. Exit out of the registry editor.
5. Re-install iTunes. I re-installed iTunes and reconnected the iPod, and everything worked.
I want to repeat that editing the registry can completely mess up your computer if you modify the wrong things, so only do this if you're comfortable, and be extremely careful.
Hopefully this helps!
Apple support people: assuming this works, please add it to your solutions page, and feel free to reimburse me for spending half of Christmas figuring this out.
Mark"
Dimension 4600 Windows XP

I have also posted the same question, earlier today. I purchased two for my children and cannot get the iPod to communicate with the computer. I have the iTunes software on my system, but during the installation process I cannot click the NEXT button, once I plug the iPod cable in. The computer does not detect it. I have tried all 6 USB 2.0 ports. I even removed the Dell Jukebox and MusicMatch programs. I am not a computer savvy person - just a mom who wants to give these to my children for Christmas. This is the first "chat" site I have even registered on. I am so very frustrated. Hopefully, this can be resolved.

"An error occurred in the communication with the BW server"

Hi, when I open BEx Analyzer and try to connect to my BW server to run a query, I get this message, "An error occurred in the communication with the BW server".
Can someone help me.
thanks
Pat.

If it's happening consistently, it could be a problem with your local m/cs MS office and/or SAP GUI.
If it was working before:
1) Uninstall SAP GUI and MS office.
2) Install MS Office and SAP GUI...then try to connect to BW.
Good luck, BB

Error in Communicating with DCA Server

Hi,
I have Cisco LMS 2.6 and next modules:
1. CiscoWorks Common Services 3.0.6
2. Campus Manager 4.0.13
3. CiscoView 6.1.5
4. Device Fault Manager 2.0.13
5. Internetwork Performance Monitor 2.6.0
6. Integration Utility 1.6.0
7. Resource Manager Essentials 4.0.6
Windows Server 2003 SE SP2
I have some problems:
1)
When I try enter to Device and Credentials I get message "Error in communicating with DCA Server.
DCA Server may be down. Please start the DCA Server and then refresh the page."
I try to restart CiscoWorks Daemon Manager over Services.
I cannot get information a lot of time from command "pdshow". Only black screen on the window CMD.
Or I get error
C:\Documents and Settings\zykov>pdshow
ERROR: GetReply failed:
ERROR: Daemon Manager startup in progress. Please wait.
dcr.log
[ Чт фев 18 16:51:28 YEKT 2010 ] [Ajp13Processor[9009][4]] FATAL com.cisco.nm.dcr.DCRProxy - Error in Communication to DCRServer , Reason :DCRException ID - -202 : CSTM Error Code [-1] CSTM Comm Type [0] - Unknown exception before invocation
[ Чт фев 18 20:32:35 YEKT 2010 ] [Ajp13Processor[9009][3]] FATAL com.cisco.nm.dcr.DCRDatabaseAccess - Severe error in DCRDatabaseAccess initialization - JZ00L: Login failed. Examine the SQLWarnings chained to this exception for the reason(s). 0 JZ00L
[ Чт фев 18 20:32:35 YEKT 2010 ] [Ajp13Processor[9009][3]] FATAL com.cisco.nm.dcr.DCRSystem - Unable to Instantiate DCRDataManagement ObjectJZ00L: Login failed. Examine the SQLWarnings chained to this exception for the reason(s).
java.sql.SQLException: JZ00L: Login failed. Examine the SQLWarnings chained to this exception for the reason(s).
DCRServer.log
[ Thu Feb 18 21:10:41 YEKT 2010 ] Starting DCR Server...
[ Thu Feb 18 21:10:43 YEKT 2010 ] No restore has happened
dcrclient.log
[ Чт фев 18 20:50:49 YEKT 2010 ] [Ajp13Processor[9009][5]] FATAL com.cisco.nm.dcr.DCRProxy - Error in Communication to DCRServer , Reason :DCRException ID - -202 : CSTM Error Code [-1] CSTM Comm Type [0] - Unknown exception before invocation
2) When I run Alerts and Activites I get error "An exception occurred. Please check the AAD.log file for further details."
AAD.log
18-фев-2010|21:30:10.291|ERROR|AAD|Ajp13Processor[9009][3]|AFDLaunchAction|perform|.|Error in calling getPartitionNamePMServercom.cisco.nm.xms.ctm.common.CTMException: Read timed out/Error in received response Connection reset
3) On the window Home of Common Services I have message "JRM server is down or inaccessible for this user"
I try reinstall last modules Campus Manager 4.0.13,
Device Fault Manager 2.0.13,
CiscoWorks Common Services 3.0.6.
But it cannot help me.
I think that this problems related. Yesterday all works correctly.
Thank you for your help.

You are right the problem was related with antivirus.
After removal antivirus DCA Server started successfully.
Remains the question as to be without an antivirus program?
Also remains a problem in the window Alerts and Activites.
When I click on the Device Name field (for some devices) does not open Detailed Device View.
The window closes immediately after opening.

Error in communicating with DCR

Preliminary question:
     For LMS 3.2 on Windows, which is better 2003 or 2008?
Primary issue:
     Background: new install of LMS 3.2 on Windows 2008 sp2 Virtual Machine.
          Upgraded Campus to 5.2.1
          Upgraded RME to 4.3.1
          when updating device packages, services started extremely slow with anidbeng taking 2hrs. portal showed service unavailable.
          had to restart crmdmgtd to be able to login.
          most links in CS return the following:   Error in communicating with DCR server. DCR server may be down. Please start the DCR server           and then refresh the page.   The DCR server shows running normal.
          tried restarting crmdmgtd
          attached DCR.log
         tried CSCtd07131 .. no success

Windows 2008 offers more scalability so I would go with that although LMS has been tested on both (you will have a longer life of support as well).
When applying the CSCtd07131 patch, you need to be sure it is the right patch for the right CS version as there are multiple versions out there. However, this is fixed in LMS 3.2.1 so you should just upgrade there.
An often overlooked matter when installing LMS are the steps mentioned here:
https://supportforums.cisco.com/docs/DOC-9132
I see constant TAC cases due to installation problems because the above steps are not met or are half-met. Services starting slowly are usually an after-effect of something blocking ports (anti-virus or such) or possible database corruption. Setting DEP and anti-virus as specified above might help here, but if you did not follow these steps to the letter during this new install, I would suggest to cleanup this server and re-install properly; then move all the way to LMS 3.2.1.

No communication with camcorder

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