No coms ports in VISA resource name on VISA resource name VI but I can see COM4 it in my devise manager.

I am trying to use a USB to RS232 device. I can see COM4 it in my devise manager but nothing in VISA resource name on VISA resource name, even when I hit refresh.
Thanks
Dan

If you can see the device in Windows Device Manger, that is a good sign.  The next step is to recognize the device in Measurement & Automation Explorer, then ultimately LabVIEW.  The following two knowledge base articles should point you in the right direction:
How Can I Communicate With a Device Using NI-VISA USB RAW Mode
USBTMC and How Can I Communicate with My USB Instrument
Regards,
Alexander M,
Applications Engineer
National Instruments.

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