No connection! 100% packet loss.

I have an IP assigned to my router, and the link light is active on the OR modem. No websites are loading. Ping requests show 100% packet loss. Tracerts time out after the first hop.
I've tried 4 modem and router reboots. I then tried 5 different DNS servers, including bt, opendns and comodo.
I'm running out of ideas... Anybody have any suggestions?

Sounds like a network issue mate. Try calling the helpdesk?
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Similar Messages

Three devices on network: 100% packet loss for my iMac.

I'm having intermittent bouts of 100% packet-loss pinging my router from my iMac, at the same time my iPod touch and neighbor's Windows laptop are surfing wirelessly from the same router.
Sometimes these bouts resolve spontaneously. Otherwise I need to shut down, wait, and restart my iMac to reconnect. The longer the shut down, the longer I can connect it seems.
The problem started a few days ago, after months of trouble-free performance with the same settings. The computer usually stayed up all the time. I hoped in vain today's OSX 10.5.4 and AirPort firmware updates would fix the problem ...
Post 10pm is the most common problem time, 'tho I'm not sure if that's a function of my iMac's uptime (wireless module is cooking?) or some electronic interference firing up near by. Maybe a virus?
Known potential sources of interference have been around for months/years: my old wireless 'phone is a 900MHz model, the next door neighbor's satellite antenna's been up for months. The dodgy power in this old building is hopefully offset by the APC UPS that powers my Mac.
Do I keep fiddling with the AirPort channels, or do I take my computer back to the shop for (another) warranty repair?
Greg./

No, I'm not letting my neighbor steal my signal. He's subletting off me, and his access to my network (WPA2 encryption) is part of the "deal". He's a bit of a night-owl, and the late night download limit is pretty big, so it works fine all round.
I used his laptop's (and my iPod Touch's) uninterrupted access (while my iMac's floundering in packet-loss purgatory) as a way of "narrowing down" to the prime suspect: the iMac wireless module.
Greg./
ps sorry about the unnecessary alliteration; I had to substitute "purgatory" because the forum software censors "****" (aich, ee, ell, ell).
Message was edited by: gregreedee
Message was edited by: gregreedee

100% packet loss and I can't play Online games

Recently I just got cable installed and the Internet works and it connects to my Xbox one but I have 100% packet loss and I can't play any online games or apps on my phone. Can someone please help me out as I have waited about 2 weeks to get it working!

hi AireVuqe101
I'm referring your post to our Social Media Tech Team for some further assistance.
You may not receive any contact from them until Monday, so if you need further assistance in the meanwhile, we do have a 24 hour Technical Support team who can be contacted by either calling 133933 or via Live Chat http://tel.st/gq6m
Regards

100% packet loss while trying to update SWTOR

Hi
Last few weeks I have been getting only 47kb/s when I download updates that connect to patch.swtor.com. I have asked on there forums and have done a pathping trace and have been told by them that there is a 100% packet loss in hop 3 & 5
below is the trace
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
pathping cdn-patch.swtor.com
Tracing route to easwtor.vo.llnwd.net [87.248.210.254]
over a maximum of 30 hops:
0 removed
1 BTHomeHub.home [192.168.1.254]
2 217.47.72.122
3 217.47.206.161
4 213.1.69.42
5 217.41.169.249
6 217.41.169.109
7 109.159.251.201
8 core2-te0-2-4-0.ealing.ukcore.bt.net [109.159.251.143]
9 peer2-xe3-3-1.telehouse.ukcore.bt.net [109.159.254.227]
10 manchester-nasaccess2-fe01.mdip.bt.net [195.99.125.66]
11 ve5.fr4.lon.llnw.net [69.28.171.138]
12 cdn-87-248-210-254.lon.llnw.net [87.248.210.254]
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 IpowerX20 [192.168.1.64]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% BTHomeHub.home [192.168.1.254]
0/ 100 = 0% |
2 33ms 1/ 100 = 1% 1/ 100 = 1% 217.47.72.122
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 217.47.206.161
0/ 100 = 0% |
4 38ms 0/ 100 = 0% 0/ 100 = 0% 213.1.69.42
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% 217.41.169.249
0/ 100 = 0% |
6 40ms 1/ 100 = 1% 1/ 100 = 1% 217.41.169.109
0/ 100 = 0% |
7 42ms 4/ 100 = 4% 4/ 100 = 4% 109.159.251.201
0/ 100 = 0% |
8 55ms 1/ 100 = 1% 1/ 100 = 1% core2-te0-2-4-0.ealing.ukcore.bt.n
et [109.159.251.143]
0/ 100 = 0% |
9 50ms 0/ 100 = 0% 0/ 100 = 0% peer2-xe3-3-1.telehouse.ukcore.bt.
net [109.159.254.227]
0/ 100 = 0% |
10 54ms 0/ 100 = 0% 0/ 100 = 0% manchester-nasaccess2-fe01.mdip.bt
.net [195.99.125.66]
1/ 100 = 1% |
11 55ms 1/ 100 = 1% 0/ 100 = 0% ve5.fr4.lon.llnw.net [69.28.171.13
8]
16/ 100 = 16% |
12 48ms 17/ 100 = 17% 0/ 100 = 0% cdn-87-248-210-254.lon.llnw.net [8
7.248.210.254]
Trace complete.
SPeed test Below
Download speedachieved during the test was - 2.71 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :3.84 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3 Mbps
ADSL Line Status
Connection information
Line state: Connected
Connection time: 35 days, 17:05:28
Downstream: 3,840 Kbps
Upstream: 448 Kbps
ADSL settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 11.0 dB / 17.0 dB
Line attenuation (Down/Up): 47.5 dB / 27.5 dB
Output power (Down/Up): 20.1 dBm / 12.3 dBm
FEC Events (Down/Up): 1182413 / 2337
CRC Events (Down/Up): 1116 / 39
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 15891 / 19
Error Seconds (Local/Remote): 0 / 0
Not sure if this information is required but here it is:-
We have no master socket
Hub is connected directly to the main phone socket
no loud noise down the phoneline
Can this be addressed please as the other week to update the game which was 1.4gigs took me over 6 hours at 0.47kb/s
below is a link to the post I did in there support section which has extra information
SWTOR
this only happens for SWTOR and I also play GW2 but have no issues at all and get 300kb/s which is actually above normal.
Hope this can be sorted please
Thanks

You're not seeing 100% packet loss at those hops. If that really were the case, then you'd get no response from all subsequent nodes.
The Pathping output is telling you that those nodes aren't responding to 100% of packets addressed to them, but that they are correctly forwarding 100% of packets not addressed to them eg the destination.
If they were dropping a small percentage of packets it could point to a congested router etc, but the fact that it's 100% tends to suggest that it's more likely that those nodes are simply configured to not respond to ICMP echo requests.
Of more concern, I would suggest, is the real packet loss within llnw.net

100% packet loss

Hi there,
I get 100% packet loss whilst I am playing online on the Xbox, it only occurs on FIFA 13, I have contacted EA and they have said the packet loss occurs within the BT network, I was wondering if anyone else has the same problem and whether you could help me? Here is my trace route to the EA servers [Easo.ea.com];
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
BTHomeHub.home 192.168.1.254 1 1ms 2ms 0% 37 / 37 1ms / 41ms
* Unknown Host * 217.32.147.102 2 6ms 7ms 0% 37 / 37 6ms / 12ms
* Unknown Host * 217.32.147.142 3 8ms 8ms 0% 37 / 37 6ms / 32ms
* Unknown Host * 212.140.206.82 4 11ms 11ms 0% 37 / 37 10ms / 15ms
* Unknown Host * 217.41.169.221 5 10ms 10ms 0% 37 / 37 10ms / 16ms
* Unknown Host * 217.41.169.109 6 11ms 11ms 0% 37 / 37 10ms / 22ms
* Unknown Host * 109.159.251.211 7 12ms 100% 0 / 37
core1-te-0-0-0-17.ilford.ukcore.b109.159.251.189 8 20ms 100% 0 / 37
core1-pos9-1.telehouse.ukcore.bt.194.74.65.114 9 17ms 100% 0 / 37
166-49-211-153.eu.bt.net 166.49.211.153 10 18ms 26ms 0% 37 / 37 18ms / 191ms
t2a1-ge4-0-0.uk-lon1.eu.bt.net 166.49.135.17 11 15ms 17ms 0% 37 / 37 15ms / 28ms
te0-7-0-3.ccr21.lon01.atlas.cogen130.117.14.49 12 20ms 19ms 0% 37 / 37 18ms / 21ms
te0-3-0-5.mpd21.lon13.atlas.cogen130.117.0.58 13 20ms 100% 0 / 37
te0-0-0-4.ccr21.bos01.atlas.cogen154.54.5.161 14 94ms 100% 0 / 37
* Unknown Host * 154.54.5.98 15 99ms 100% 0 / 37
te0-1-0-5.mpd21.iad02.atlas.cogen154.54.5.46 16 93ms 100% 0 / 37
* Unknown Host * 154.54.88.173 17 100ms 124ms 0% 37 / 37 97ms / 459ms
* Unknown Host * 154.54.88.173 18 99ms 114ms 0% 37 / 37 97ms / 200ms
fert07-eqx-iad.ea.com 159.153.224.226 19 94ms 100% 0 / 36
fert07-eqx-iad.ea.com 159.153.224.226 20 97ms 100% 0 / 36

Can you confirm what test you ran that gave you these statistics?
100% packet loss would mean that there is nothing coming through the pipe for that period of time. You are essentially disconnected at 100% loss, speed is the least of your concerns. That is also going to depend on what you are testing your packet loss test against. Perhaps VZW is blocking this particular test from completing.
A more standard test is to get a browser, connect to the Jetpack and navigate to SpeedTest.net. Run a few tests here and take the average speeds that are recorded to paint a better picture.
Xbox also has well known limitations with the VZW 4G LTE network. Unless something new has happened all Xbox users on 4G LTE are not able to host multiplayer games due to the NAT firewall that runs that network.

How do I fix 100% packet loss?

I have an 8mb connect but i roughly get like 4-5mb. I think i have the homehub version 1 or 1.5.
When i search for servers on Counter Strike Source and team fortress the whole interenet just resets and no servers found. I posted on the steam forums and they said it wass to do with packet loss.
I tried to test for packet loss on http://freeola.com/line-test/ and it says i have 100% packet loss then i tried on http://pingtest.net/ and it was unable to test for packet loss.
How do i fix 100% packet loss?

matrixrory wrote:
I have an 8mb connect but i roughly get like 4-5mb. I think i have the homehub version 1 or 1.5.
When i search for servers on Counter Strike Source and team fortress the whole interenet just resets and no servers found. I posted on the steam forums and they said it wass to do with packet loss.
I tried to test for packet loss on http://freeola.com/line-test/ and it says i have 100% packet loss then i tried on http://pingtest.net/ and it was unable to test for packet loss.
How do i fix 100% packet loss?
Hi. Welcome to the forums.
I tried both, and the freeola one failed with 100% packet loss, but the pingtest site returned 0% packet loss.
I expect the former is being blocked by firewall/router as expected.
Seems like they aren't quite doing the same thing.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

BT Infinity Connection Issue / Packet Loss / Not G...

Hi,
I am getting random packet loss. The problem is not consistant but re-occuiring i.e it happens every 15-20 mins.
The average packet loss lasts for maybe 15-20 seconds each time. Each case is different sometimes more servere and lasts longer.
Speed Test
Quiet Line Test
Outcome no noise.
Router Stats
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ41133140
3. Firmware version:
Software version 4.7.5.1.83.8.204.1.11 (Type A) Last updated 22/05/15
4. Board version:
BT Hub 5A
5. DSL uptime:
0 days, 08:25:14
6. Data rate:
14803 / 43545
7. Maximum data rate:
17564 / 43047
8. Noise margin:
5.8 / 6.4
9. Line attenuation:
23.2 / 17.6
10. Signal attenuation:
23.4 / 17.6
I notice it whilst playing. I have some evidence to show it happening.

Bump...

Packet loss higher than 100% in SQL Reporting

One of our customers is having network problems and packet loss in their network - according to Lync. The network guys claim these values are unrealistic and there've been no dropped packets on their WAN network.
On the other side, I'm looking at a Call Details Report from Lync SQL Reporting and see this in the gateway leg information:
Audio Stream (Caller -> Callee)
Codec:
PCMU
Sample rate:
8000
Packet utilization:
285
Avg. packet loss rate:
51.20%
Max. packet loss rate:
79.52%
Avg. jitter:
0 ms
Max. jitter:
0 ms
Burst duration:
5980 ms
Burst gap duration:
1890 ms
Burst density:
100.00%
Burst gap density:
0.00%
Avg. concealed samples ratio:
60.00%
Avg. stretched samples ratio:
0.00%
Avg. compressed samples ratio:
0.00%
Avg. network MOS:
1.50
Min. network MOS:
1.50
Avg. network MOS degradation:
2.21
Max. network MOS degradation:
2.21
NMOS degradation (jitter):
0.00%
NMOS degradation (packet loss):
100.00%
Audio Stream (Callee -> Caller)
Codec:
PCMU
Sample rate:
8000
Audio FEC:
False
Bandwidth estimates:
Packet utilization:
146
Avg. packet loss rate:
900.00%
Max. packet loss rate:
900.00%
Avg. jitter:
1540 ms
Max. jitter:
4406 ms
Avg. round trip:
178 ms
Max. round trip:
179 ms
From this I feel there are things to troubleshoot. :-) but how come that Lync reports a 900% packet loss?
I thought that a 100% packet loss was everything... can someone tell me what exactly are these 100+ percentages?
Thanks in advance.

latest patch level :) are you not seeing these values in your Server Performance reports?
The other thing that bugs me is when you have 1 call for 1 second with "900% loss", that would average down to get red values in the summary columns for the other 100 calls as well, as the calls are not counted for seconds, but just piece by piece.
So 8 perfect calls to this one above would average "100% packet loss per call" in the summary, which is just unusable...

High Packet Loss, High Ping and Slow Connection Ov...

Hi There,
I have been a customer with the BT unlimited broadband package for a little under two years and up until recently have had no real issues with the service. This was until around 3/4 weeks ago I noticed that the internet was very slow and certain online games or applications like Netflix would lose all of its quality or stop completely. At first I thought nothing of it and simply reset my BT Home hub router, and sure enough everything was back to normal. However after around 2-3 hours of moderate use (gaming online or watching Netflix) the problem surfaced again.
Now I am lucky if I can get the entire way through a 40 minute TV episode before the quality drops and/or the service requires buffering. I have already contacted BT via the helpline and the service lady ran through the obligatory steps (turn off, wait 5 minutes, reset the home hub etc.) but she failed to understand that although rebooting the home hub does alleviate the problem initially, the symptoms of a slow connection, high packet loss and high ping always return within an hour.
Four the last couple of weeks I have been trying to investigate the problem myself and I have done the following things:
Tested the line using the master socket (no difference)
Opened the ports on my firewall within the home hub (no difference)
Directly wired in the computer instead of relying on the wifi (no difference)
Tested for interference from neighbours wifi using inSSIDider office (it wasn’t, operating on different channels)
Switched every device that requires internet off apart from the PC (no difference)
So with all that in mind I am fairly confident that it is nothing within my house that has caused a significant reduction in internet quality.
Now I have tried my best to display the problem I am having by recording the connection quality for the last 24 hours. The table below represents the condition and quality of the connection after leaving it a period of time without resetting:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 21:52:14
Downstream:
12.96 Mbps
Upstream:
910 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.7 dB / 5.4 dB
Line attenuation (Down/Up):
29.4 dB / 16.4 dB
Output power (Down/Up):
20.4 dBm / 12.6 dBm
FEC Events (Down/Up):
987297 / 12745
CRC Events (Down/Up):
254 / 15268
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
2437 / 252630
Error Seconds (Local/Remote):
189 / 36430
And here is a result of the ping and packet loss during this time:
Now I immediately reset the home hub after running that test and ran the test again. These are the results I a achieved within 2 minutes of internet connectivity:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:01:05
Downstream:
13.77 Mbps
Upstream:
910 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.4 dB / 5.6 dB
Line attenuation (Down/Up):
29.4 dB / 16.4 dB
Output power (Down/Up):
20.4 dBm / 12.6 dBm
FEC Events (Down/Up):
159 / 12746
CRC Events (Down/Up):
1 / 15573
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 252639
Error Seconds (Local/Remote):
1 / 36438
Even within the time it has taken to compose this page my internet quality has nose-dived from the previous result above to the following:
Connection Information
Line state:
Connected
Connection time:
0 days, 00:52:31
Downstream:
13.77 Mbps
Upstream:
910 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.1 dB / 5.4 dB
Line attenuation (Down/Up):
29.4 dB / 16.4 dB
Output power (Down/Up):
20.4 dBm / 12.6 dBm
FEC Events (Down/Up):
14544 / 12749
CRC Events (Down/Up):
14 / 15584
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
72 / 252647
Error Seconds (Local/Remote):
10 / 36449
What is causing this poor quality in connection and what can be done to rectify the problem?
Thank you for your response in advanced.
Regards,
Richard.

Thank you for you quick reply, I have just moved my hub to the master socket again and re-run the test and I seem to be getting the same results.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:17:47
Downstream:
12.96 Mbps
Upstream:
910 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.0 dB / 5.2 dB
Line attenuation (Down/Up):
28.7 dB / 15.9 dB
Output power (Down/Up):
20.4 dBm / 12.6 dBm
FEC Events (Down/Up):
26417 / 5
CRC Events (Down/Up):
1 / 303
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
31 / 11
Error Seconds (Local/Remote):
10 / 36522
I have also checked if the bell wire was attached and it is not. My socket is of the new type with the inclusion of an inductor on the faceplate. My ADSL filters and modem cable already have the middle connecting pins removed so I don’t think it is a wiring problem, at least in my apartment anyway. I have also searched for problems with the exchange and they are showing green for my area. (Liverpool Central)
I have just rang the quiet line and I do not appear to have any noise on the line. However, all I have is a cordless phone and I know that is not ideal for determining noise due to the radio frequency interfering with the phone speaker.
Again thank you for you time on this issue.
Regards,
Richard

Percantage of packet loss on link

I am working with Cisco routers and i need somehow to find out packet loss percentage for each link (actual). I was trying to use ICMP Jitter IP SLA operation, which unfortunately returns only the number of dropped packets. So i need to get via SNMP the number of transferred packets on line to calculate the percentage. Which OID should i use to obtain this information?

Be careful, by definition a 10 Mbit half-duplex connection is equivalent to a single T1 of bandwidth, nothing even close to 6 Mbit of bandwidth. If you are running QoS (assuming CBWFQ and LLQ), based on a shaped parent policy equal to 6 Mbit you will definitely oversubscribe the 10 Mbit half-duplex connections by a significant margin.
The reason for this is that a T1 is 1.536 Mbit full-duplex (over 3 Mbit of bandwidth). A 10 Mbit half-duplex connection maxes out of usable bandwidth at about 30% utilization, with almost 100% packet loss (due to excessive collisions) at 40% utilization. As you can see, 40% utilization on a half-duplex 10 Mbit connection is equal to about 4 Mbit of bandwidth and a single T1 is over 3 Mbit of bandwidth. Again, not anywhere close to 6 Mbit of bandwidth.
Assuming you are shaping at 6 Mbit with a child CBWFQ and LLQ policy (you are shaping, right?), you will not be able to guarantee that rate of bandwidth which will crush your audio/video call.
Let me know if you have any questions/comments...

Packet loss

Hi,
Going to keep it short and sweet, many of you know about the FIFA/BT/EA problem and the terrible connection online. Here is my latest traceroute to EA, don't know much about this kind of stuff, so are these results normal or is there something distinctly wrong?
Thanks.

Ignore the 100% packet loss - it's a red herring. Those hops will be configured to not respond to traceroute type traffic. If you really did have 100% packet loss, then you'd also get no response from subsequent hops which isn't the case.
Your "issues" appear to be twofold:
A significant increase in latency on the transatlantic hop within level3's network.
Packet loss at EA - possibly (but not necessarily) due to congestion on their network.
HTH.

Packet loss to usa sites

Not sure if this is an infinity problem or one which affects all users http://community.bt.com/t5/BB-Speed-Connection-Issues/Packet-loss-to-usa-sites/td-p/702122

Hi Guys,
I'm locking this thread as it's linked back to the original post. There's no need to start a new thread on the same issue.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Linksys WRT54GSV4 causing packet loss? Wired or Wireless.

Hi. I have been having trouble for months with my connection having packet loss. Up until yesterday my results from www.pingtest.net were between 2%-6% packet loss. Generally at 5% packet loss. A technician came out yesterday and bypassed my DSL modem and ran that test and got 0% packet loss every single time he ran it. So I bought a new Westell DSL modem off him to replace my Speadstream 4100 and away he went.
Now, when I hook up my Linksys WRT54GSV4 router to the Westell 6100 DSL modem, I get between 0%-1% packet loss. It's never higher than 1% but usually is 1%. This happens on my wireless laptops as well as PC's wired directly into the router. The main reason this packet loss was affecting me in the first place was Xbox Live gaming. Gears of War 2 kept thinking I was cheating, and it was host banning me. Last night I got host and did not get host banned but that doesn't mean it won't ban me in the future for the minimal packet loss.
Any suggestions on why the router could be causing this packet loss when the Linksys router is invovled? With a PC directly connected to the DSL modem I get 0% packet loss on that ping test every single time.
Internet Service: AT&T DSL (6.0 Mbps)
DSL Modem: Westell 6100
Router: Linksys WRT54GSV4
Solved!
Go to Solution.

Try reducing the MTU value to 1365 and uncheck Block Anonymous Internet Requests under Security tab on the router's GUI...and check if it makes any difference.
If the above steps doesn't work then,try to upgrade/reflash the router's firmware,reset the router and reconfigure it from the scratch...Download the firmware for your router and save it on the desktop.Now,On the Linksys GUI,click on Administrator tab to upgrade the firmware.

Bouts of packet loss and complete loss of connection

Ok forum, I give up! I need your help.
I have an E1200 and am time out and packet loss issues. The internet connection is fine for 30 seconds to five minuets and then everything times out for 15-20 seconds. Although it’s only a minor incontinence to web browsing, it makes playing games and watching videos a nightmare. “Lost connection to server error.” and the like…
This is what I have done to remedy the problem.
I upgraded to a new router, the e1200 I am currently using, from my Tenda 10/100 N. The problems where the same that I am experience currently and the reason I bought it in the firs place.
When I directly connect to the cable modem, I have no issues and everything is fine.
I have run a trace route and the second hop, (the router to the modem) is the choke point.
I have cloned the MAC address
I have updated the firmware and hard reset
I have throttled my MTU to automatic, 1500, and 1472. None making any difference.
I have disabled NAT and all that does is kill my internet connection
I have disabled all firewalls router and windows, no change.
I replaced the physical wire from the router to the modem.
I have disconnected all devices except one computer, and no difference.
I ran a DNS trace and I have… non routable local internet address 192.168.1.1
DNS-cac-lb-01.rr.com and DNS-cac-lb-02.rr.com
I am using windows 7 and my ISP is time Warner so-cal. Help me obiwan, you’re my only hope.

Sorry friend. I have not had the gaul to load the 1.0 firmware. I am 99% sure I have the 2.0 hardware. I did however unplug my modem for an hour and then try and reconnect. The result was a lossless environment for fifteen to twenty minuets (a long time for me.). But, I am right back still having the same problem. A friend gave me a new netgear router, I am going to try that and I am going to go to Timewarner and have them replace my modem just to make sure there is nothing wrong with the surfboard. I will report back with my findings.

Packet loss, full strength connection

So, just recently I have found that my connection to webpages times out. In firefox i will get the can't connect to site page, then i press try again and usually it works. When I use terminal and ping www.apple.com for example i will get ping times of 900ms and then maybe 80ms, after 15 pings i will get a report saying i have packet loss between 15 and 25%. Does anyone have any ideas why this is happening? It's totally out of the blue. I'm using a D-link DIR-625 wireless N router. I've never had these problems before. My Windows pc that is connected wirelessly to the router has no problems connecting to any pages.

May be a bit late, but I have found this tool to be helpful with diagnosing my wireless network faults :
AP Grapher - http://www.chimoosoft.com/
I have all sorts of problems with my wireless. Even things like someone opening the sliding door can cause my network to drop out. If as you say this is a recent problem, have you recently purchased cordless phones? Well check the tool and see if there is any noise coming across on the signal and try and work back from there.

No connection! 100% packet loss.

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