No connection between q5 and iPhone BBM

I have an iPhone and I downloaded the BBM app. It works fine at the beginning but I got an issue with one of my contact which is when ever I send a message to her I receive an X but when she send me a message I receive it! BTW She has Blackberry Q5. So I decided to delete her and add her again but she didn't receive any invitation. Then she added me and I revived the invitation but when I accepted it, it tells me that the new contact has been accepted but I when to look for her in my contact I don't see her! Please help me!!

Hi raydela,
I understand your calls aren't being transferred between devices.
Check out the troubleshooting in this article.
Get help using Continuity with iOS 8
If a call doesn't transfer to your other devices, or you don't see the Handoff icons
Make sure that your devices are using iOS 8 or later by going to Settings > General > Software Update.
Check your settings:
Go to Settings > Wi-Fi and turn on Wi-Fi if necessary.
Go to Settings > Bluetooth and turn on Bluetooth if necessary.
Make sure your iOS devices are connected to the same Wi-Fi network by going to Settings > Wi-Fi and comparing the name of the network each is on.
Go to Settings > General > Handoff & Suggested Apps and turn on Handoff.
Go to Settings > Phone and turn off Wi-Fi Calling.
Best Regards,
Nubz

Similar Messages

  • Handoff: No connection between iPad and iPhone

    Handoff: No connection between iPad and iPhone (IOS 8).

    Hi raydela,
    I understand your calls aren't being transferred between devices.
    Check out the troubleshooting in this article.
    Get help using Continuity with iOS 8
    If a call doesn't transfer to your other devices, or you don't see the Handoff icons
    Make sure that your devices are using iOS 8 or later by going to Settings > General > Software Update.
    Check your settings:
    Go to Settings > Wi-Fi and turn on Wi-Fi if necessary.
    Go to Settings > Bluetooth and turn on Bluetooth if necessary.
    Make sure your iOS devices are connected to the same Wi-Fi network by going to Settings > Wi-Fi and comparing the name of the network each is on.
    Go to Settings > General > Handoff & Suggested Apps and turn on Handoff.
    Go to Settings > Phone and turn off Wi-Fi Calling.
    Best Regards,
    Nubz

  • ICloud not pushing apps between iPad and iPhone what am I doing wrong

    I have a new iPad2 and a new iPhone4.  I put iOS5 on both of them.  My understanding of this was when you purchased an app on one device it would push to your other devices.  I did this and the apps do not push to my other device.  I use the same Apple ID for both if that matters.  I set up iCloud on both devices, turned everything "on" and created an @me account.  What am I doing wrong?  Thank you in advance for any help...feeling like an iDiot

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  • Pages not updating iCloud between iPad and IPhone

    Can somebody please help?
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  • How to sync todos and memo between Mac and iPhone

    Hello!
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    Peter

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    Message was edited by: Andrew T.

  • How to stop any photo transferring between Mac and iphone

    how to stop any photo transferring between Mac and iphone ?

    This is a possibility. But please be aware using your Mac to emit a WiFi connection is a temporary solution. And it will get a short range unlike an actual WiFi Router. Also you may find it to be unstable at times. The Airport Card in your Mac was not designed to be a full time Router WiFi emitter. But more of a receiver to get the signal and use it for personal use.
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    2. Go to your iPhone, Settings-Wireless-Tap on blue circle next to network name, Choose Forget network
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    If Safari works, Then you had a Security issue. Try using WEP 128 bit 13 character passkey or WEP 8 Character Passkey.
    Cheers and best of luck
    Message was edited by: Andrew T.

  • Connection between O and BP is missing

    Hi,
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    It might give you error like eMail id for BP XXXXX is missing if the SU01 profile of the user does not contain any user id but it is not critical.
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    Regards,
    Mayur

  • How to connect my iPad and iPhone to my new apple tv ?

    how to connect my iPad and iPhone to my new apple tv ?

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  • HT5631 how do I verify my apple id? I can't sign in to it in mail and I can't make a new one because it just will not process I'm trying to set up iCloud between iPad and iPhone and having ALOT of difficulty pleAse help need it done by later on today!!!!!

    how do I verify my apple id? I can't sign in to it in mail and I can't make a new one because it just will not process I'm trying to set up iCloud between iPad and iPhone and having ALOT of difficulty pleAse help need it done by later on today!!!!!

    In order to use your Apple ID to create an iCloud account, the primary email address associated with the ID must first be verified.  To do this, Apple will send a verification email to your account and you must respond to the email by clicking the Verify Now link.  Make sure you are check the spam/junk folder as well as the inbox.  If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

  • Sync between MacBookPro and iPhone 3G does not sync properly.  Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync.  Any contacts on iPhone which are not on Mac are lost during sync.

    Sync between MacBookPro and iPhone 3G does not sync properly.  Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync.  Any contacts on iPhone which are not on Mac are lost during sync.
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    No, I never really found an easy solution.  I believe it is an issue with some corruption in the iTunes database on the specific device.  In my case, both my iPad and iPhone now show duplicate stream songs if viewed through iTunes on my Mac, but they show different songs.  A couple years ago I had a similar issue on my iPhone, and Apple support suggested I back up the phone, completely reset it, and then restore it from the backup.  It did work, so I imagine it would probably work for my current issues with the iPhone and iPad.  But resetting and restoring an iPad or iPhone always makes me a little nervous that something will get lost.  When I did reset/restore the iPhone, I do have to say, the restore process was 100% perfect and I did not lose any data at all even though Apple support said I might.  If you try to go that route, I would suggest backing the device up both to a computer through iTunes, and to the iCloud so that you have a double backup.
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  • Can someone please tell me a simple but effective method for burning a slideshow to DVD? Now that the connection between iPhoto and iDVD no longer exists, I can't figure out a way to get there with an acceptable quality result.

    Can someone please tell me a simple but effective method for burning a slideshow to DVD? Now that the connection between iPhoto and iDVD no longer exists, I can't figure out a way to get there with an acceptable quality result.

    Export the slideshow out of iPhoto as a QT movie file via the Export button in the lower toolbar.  Select Size = Medium or Large.
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    Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality.  Always use top quality media:  Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
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    OT

  • Synching calendars between itunes and iphone 5 no longer works.

    Syncing calendars between itunes and iphone 5 no longer works.  I do not get any errors, however calendar items are not updated. 
    I am syncing via USB on a Windows 8 computer.  It worked a couple of weeks ago.  Since then itunes has had its weekly update, my IOS may have been updated, and I've run a malware removal program on my computer. I curently have iTunes 11.1.3.8  and iOS 7.0.4.  I read the posts and verified ICloud was turned off. 
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    So you'll either need to attempt further repair yourself or take the iPhone to some unauthorized repair shop, pay them, and hope they fix it correctly.
    The iPhone 5 has no Touch ID, and an iPhone 5S should still be under warranty, so I'm puzzled as to what you really have and were attempting. If you do have a 5S, why you didn't get it serviced under warranty?
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  • TS1398 Updated to ios6 now lost all wifi connection both iPad and iPhone no longer connects to wifi

    Updated to ios6 now lost all wifi connection both iPad and iPhone no longer connects to wifi

    not much response in here which surprises me...
    Anyway... AS I am still looking for answers, I will share a couple of points that I realised...
    in Airport Utility, I noticed that my iphone MAC address was actually showing as client connected, despite my phone network showing the spinning wheel next to the network name for ever and never actually connecting.
    I am currently testing the router mode in Network to be on DHCP and NAT mode with a range from .2 to .200
    My phone is now connected....
    Everything seems to be ok and happy so far...
    strange that this router and phone have worked together for at least a couple of years, the phone works everywhere else, and all other toys connect to my WIFI just fine. the list is as follow:
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    Zeppelin air
    2x apple tv
    2 ipads
    iphone 4s
    2 mac
    1 pc
    I have litterally just hard reset the router with a pin just now as a last resort... same...
    I will leave the router as DHCP & NAT until a potential firmware or OS update...

  • I connected my iPad and iPhone to sync just now and got the message, "The iTunes Library cannot be saved. An unknown error occurred (-54)." What does this mean?  I clicked "OK" and the sync appears to have worked properly. Thanks - dalebird

    I connected my iPad and iPhone to sync just now and got the message, "The iTunes Library cannot be saved. An unknown error occurred (-54)." What does this mean?  I clicked "OK" and the sync appears to have worked properly. Thanks - dalebird (MacBook Pro, g4 17in)

    Morning dalebird,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/HT1451
    Best of luck,
    Mario

  • My laptop quit so how do I connect my ipad and iPhone to the new one and make it work?

    My laptop quit so how do I connect my ipad and iPhone to the new one and make it work?

    Hello Tamthom,
    It sounds like you would like to sync your phone to your new computer. I would start by using the following article to transer your iTunes and App Store purchases to your computer from your phone.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
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    Then backup your device to iTunes with this article:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
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    Thank you for using Apple Support Communities.
    Regards,
    Sterling

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