No connection itunes store

hello,
my problem is that I can't connect Itunes Store.
I tried several solution proposed on the forums.
- open port on my firewall windows 7
- desactivate it, and my ESET Nod32 antivirus
and still, no connection with Itunes on ItunesStore.
Can somebody help me ?
thanks a lot
cyril

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Similar Messages

  • When I bought things from games, the game always show me that please connect iTunes Store to complete this trancation. I think my visa has enough money!

    When I bought things from games, the game always show me that please connect iTunes Store to complete this trancation. I think my visa has enough money!

    These are user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Iam getting an error cannot connect itunes store

    i cant connect itunes in my iphone 4s..iam getting an error "cannot connect itunes store".i can able to use app store in my phone..iam using wifi connection..whats the problem with my phone..i disabled restrictions in settings..but still i cant access itunes store.

    Try this:
    Open up multitasking by pressing the home button twice.
    A band of apps should appear at the bottom.
    Then tap and hold the iTunes app. Close it with the red x and then reopen.

  • Can't connect iTunes Store just in one mac

    I can't connect iTunes Store just in my iMac but is no problem in the iPhone, MacBookAir.
    Anyone can't help me, please?
    Thanks

    Hello there, Mouda27.
    The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Here are the specifics for working with an iOS device:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Cannot connect iTunes store in my ipad2

    I have problem cannot connect iTunes store in my iPad..please help me.

    Close All Open Apps... Sign Out of your Account...  Perform a Reset... Try again...
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • TS1424 Unable to connect iTunes Store

    While I am downloading a App it is showing "unable to connect iTunes Store.....
    How to solve dis problem!!

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
    If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

  • Help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    Same :(
    Do you have any problem with apps? I can download or update apps without problem. Also no problem with podcasts, but no music, no video or movie: cannot connect to iTunes Store :(

  • TS1368 cannot connect itune store after update ios 6

    cannot connect itune store after update ios 6

    Hello Dannard Lee,
    It sounds like you aren't able to connect to the iTunes Store, or update your device to iOS 8. I would use the troubleshooting from the following article to help troubleshoot the issue, and it seems to be they may be related to one another:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Why i cant connect iTunes Store but Internet can connect?

    Why i cant connect iTunes Store but Internet can connect?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • "Ipad cannot connect itunes store"

    My ipad2 cannot connect itunes store for about 1 week even signed out and reset network setting and also date and time setting,what should i do?

    Hi Mahshid1989!
    Here is an article for you about troubleshooting this issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • How to connect iTunes Store?

    how could i connect to iTunes Store for my iphone 4s?i cnt donwload any ...

    Work through all the troubleshooting here: iTunes: Advanced iTunes Store troubleshooting
    B-rock

  • Can not connect iTunes Store message

    Hi,
    İ bought my iPad from US and it's sync. to Turkey conditions by itself. İt's been just 1 months, so i iTunes store gives a Message which says " can't connect to Store" and just one option, you need to pick "OK" button. on my user manuel says iTunes store not aplicable in many countries, not many more,
    how can i change my iTunes Store settings? Or may i use iTunes Store from Turkey?
    Thanks,

    Is this on your iPad, iTunes your computer, or another device ? If on your iPad then can you connect to the internet in other apps e.g. Safari ? If you can then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • Can't connect iTunes Store

    Hi
    I whant to Pruche pile groom clash of clans game but error can't connect to iTunes Store
    Plz help and in all games it's the same

    Hello there, Mouda27.
    The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Here are the specifics for working with an iOS device:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I can't purchase game money because I can't connect Itunes store

    I tried to purchase gold in an Chinese app game, but system told me they can't not complete
    the purchase please contact iTunes support. And they system also said can not connect to iTunes
    Store! However, I actually did connect to iTunes Store and papa store. I don't why it keep saying
    Can't connect to ITunes Store! I really need to purchase the gold from that game!
    Anyone can help me?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108608)

  • IPhone4 say 'cannot connect itunes store' when downloading updates

    I have tried updating my apps, it enter the password which it accepts, the apps then show the loading bars on the bottom of the icons, about 5 secs later i get a pop up notification saying 'cannot connect to iTunes store'.
    I have tried updating via iTunes on my Macbook Pro too, it says 76 app updates available. However, when i click update 76 apps it then says 'No updates are available, to check for updates with another Apple ID please sign in with that Apple ID.
    I know the apps are related to the ID i am signed in as becasue i right click them and go to 'get info' and they are associated with the account im signed in as.
    This is very frustrating!! Any help appreciated!

    Here's Apple's knowledge base article on this subject.  Hope it helps.
    http://support.apple.com/kb/TS1368

Maybe you are looking for

  • ITunes 12.1 won't launch on Windows 7 64-bit

    Upgraded on 31/1, on Windows 7 Professional 64-bit, fully patched.  GPU is Radeon R9 290X, now that that matters. I'll list below everythin I've tried without success, any other suggestions gratefully received. Uninstall auto-updated (from 12.0.1) ve

  • A suggestion for those with freezing dual-core 2.3 G5s (and maybe others)

    I'm on my second dual-core 2.3 that's showing the random instability that many others are describing on the boards. To summarize: - The kernel panic screen usually (but not always) appears. - Within 10-20 seconds of the crash, fans come on full bore.

  • Input file size limition in File Reader Adapter

    Hi, We have a File Read Activity(using File Reader Adapter) which works on a Polling model. Whenever a input file is found in a designated directory it invokes our BPEL web service. During load testing we found out that if input file size exceeds 7 M

  • Home sharing - view format for other users tunes

    When I home share with another user's tunes, I can't get a fully organised view format (e.g. under "view" menu, sort by list, cover flow etc are greyed out). I can only get a single long list which is pretty-not-useful... It looks like this is the on

  • How to create a project in Solman with PSCD content

    Hi All, I am looking for any potential article on creating a u2018projectu2019 in Solman, we are looking into creating an project in solman with the PCSD and Grantor content but we donu2019t know where we can find this info. Can some one please tell