No connection/no sound after Upgrade to Windows 8....

Hi! I Updated my Windows System a couple of days ago. Since that it's not possible to use Skype.
I usually use the Desktop version:
-> Sometimes if I try to call Echo Service, it connects and after 2-3 seconds call the sound disappears. It's not possible to call, the microphone doesn't react.
-> Sometimes it starts to call but doesn't connect anymore. (calls drops before)
-> If I call my regular contacts, neither I can hear them nor they can hear me.
-> After reading some hints I tried to install the newest version of Reatec Audio drive (I use Lenovo laptop). Since that moment the Echo Service is either unavailable ("Problems with playback device") or it starts to call but drops before connection.
If I se the Windows App it just doesn't open at all, only the blue screen appears.
Does anyone have some suggestions? I'm quite dissapointed.. Thanks in advance!

I assume you updated from Windows 8 > 8.1? You should go to the manufaturers site, and download windows 8.1 drivers for your PC. If you cannot find Win 8.1 drivers for your system, there might be compabillity issues.
Also make sure your OS is fully updated, along with IE.
http://support.lenovo.com/no/nn/products?tabName=Downloads
(If the link act up, goto lenovo.com and click support at the top of the page)

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| Please hit Kudos, if I help you! |
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@compteacher49
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Right click each device with yellow exclamation mark ( ) and choose ' Properties '. Next select ' Details ' tab, use the dropdown selector to choose Hardware Ids and paste all the values from there to the next reply. There is a chance that this information will help me help you.
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I hope this is not a problem that I showed up in this topic.
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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1st problem see http://kb.mozillazine.org/Firewalls
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*http://kb.mozillazine.org/Uninstalling_Firefox
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*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
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No connection/no sound after Upgrade to Windows 8....

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