No connection seen in itunes but is shown on computer
I have Windows 8 but with the old Windows (e.g. 7, XP, etc) desktop view. iTunes installed and once worked to sync files, etc., but won't any more. The computer can see when my ipod is connected, but itunes doesn't, so I can't move files from itunes to ipod. Any solutions?
Hi there Mahiingen,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.
Similar Messages
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I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.
wesb
What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
Let us go through the typical drill so as to take nothing for granted.
1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
school or company network?
2. Are you running the program as Administrator and is there any "domain" account involved?
3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
Let us start by ruling in or out any of the above, and then we can decide what next.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
my iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to iOS8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to iTunes(Asus Eee pc) What do i do? please help me.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
And as necessary:
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
I have just bought the new i touch and synced my songs from my itunes to the itouch. However, the songs appear on my ipod when it is connected to the itunes but aren't actually on my ipod.
What should I do?
ThanksHi Hirra,
Thanks for visiting Apple Support Communities.
If you've synced your iPod touch with iTunes, but the music doesn't appear on the device, you may want to try setting up syncing in iTunes again by following the steps in the right article below. If you're syncing music, try un-checking and then re-checking the "Sync music" checkbox in iTunes.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Best,
Jeremy -
Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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my ipod got disabled and it says to connect it to itunes but the computer i use got reset so it lost all the memory of itunes and i re downloaded it and it says it cant connect my ipod to itunes because i need to put the pass code in on the ipod but it wont let me because its disable some one help me out.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto th nano. My laptop crashed whitch had all my new music, and im afraid if I sync my Ipod touch to the desktop with all my old songs, ill lose all my newer ones which I dont want to happen because I want them on my nano. Im sorry for the confusing topic im just so lost.
All you have to do is connect your new iPod to the computer that has the library for your old iPod.
When iTunes comes up, click on your new iPod under Devices.
At the top of the Summary Page click Music.
Click Synch Music.
Do the same thing for Photos, Apps, Movies and so on...
Now just synch the iPod. -
my computer failed to install the compatible driver software when updating my iphone and now my iphone is unusable as it is requesting me to connect it to itunes but i physically cannot connect to itunes... help me please?
Hi there croadstar,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
hello guys, i badly need your help. last night i was trying to udate for a new software on ios but i failed to finish updating then after a few minutes i tried updating it again but it did'nt turned out well. what appears on my iphone is that I should connect it to itunes but unfortunately when i connected it, my laptop could not recognize my phone. Could anyone help me with this? pleaseee when i went to an apple store, they told me to reformat it (so does it mean all my files will be deleted), and how to reformat this? help me pleaseeee.
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
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I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
My sibling was messing with my ipod touch and trying to figure out my passcode. Now it is disabled. I tried connecting it to Itunes, but that didn't work. Itunes kept telling me to enter my passocode. Any suggestions?
omg the sixth time i did it it worked jeeej
thank you very much guys <3 xD -
I haven't used my iPod touch in at least a year, and turned it on again, and it said it's locked up for 22 million minutes? How do I fix it? I connected it to iTunes, but it said I need to put in the password to connect it, and I can't do that until time is up. Plus, I can't remember the password!
iOS: Unable to update or restore
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My iPod touch tells me to connect it to iTunes, but iTunes tells me to write the 4 digit code on the iPod. Problem is that the iPod only shows an image of the iTunes logo, and I can't write the code anywhere.
The link is not really broken. I get:
"Due to a scheduled upgrade of Apple's support systems, some features of the website are currently unavailable. We apologize for any inconvenience."
What happens when you try to restore the iPod via iTunes? Error messages? -
Ipod touch will connect to pc itunes but no audio
ipod touch will connect to pc itunes but no audio
You have dine some great troubleshooting so far and you are on the right track I would look at a restore now but not from the backup. I would try as a new device... This is to see if it is a software or hardware issue...
http://support.apple.com/kb/Ht4137
I hope this helps!
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