No connection with app store with my iPhone4

Since I've installed iOS6 on my iPhone4, i've always problems to connect to app store... any solution ?

What is the exact error message that you get? Also, let me know are you using a SIM or a wifi connection?

Similar Messages

  • TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

    i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

    Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
    Make sure the Firewall is turned off.

  • All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store?

    All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store? do you know? or do you have have the same experience?

    I still have access.  Must be your phone or your internet connection.

  • Can sign in with Apple ID, but can't connect to App Store for updates

    My wife just received her new iPad on Friday. When she went to update the apps that indicated they needed to be updated, she was able to sign in with her Apple ID. However, after a few seconds of processing the message appears that her iPad was unable to connect to the App store. (She was connected to the internet through WiFi). The next day at the Apple Store, the same thing happened as well as to other users, including those at the Genius Bar so we are not alone. Any insights? We thought that by the end of the weekend the issue may have been resolved (high traffic / server overload???) but still locked out of the App store.

    OK so here is what seems to be the problem -- Apps and under which account they were purchased / downloaded. My wife had downloaded a slew of apps under my Apple ID in the past, so when she attempted to sign in with her Apple ID there is now a conflict (this was not an issue before iOS 5.1 or so it seems). This simple fact totally prevents access to the App Store. This explains why my iPhone could connect to the App Store (it only has apps downloaded with my Apple ID) and hers could not.
    So we sat down and made a list of all of the apps on her iPhone and iPad (the ones she wanted to keep), then went into iTunes and clicked on APPS (under Library in the left column). Once you are in there, a list of apps installed appears. Right click (option-click) on each app icon to GET INFO -- this displays which Apple ID account was used to download that particular app. (Thanks Rysz)
    Thankfully all of the apps that were causing the conflict were free, so it was simply a matter of deleting these particular apps off of iTunes (on her iMac -- right click to delete) as well as her iPhone and iPad. Then all you need to do is re-download them when she is signed back into the App Store with her Apple ID.
    After I deleted all of the apps, I again tried to sign in to the App Store to re-download the apps she wanted to replace. But I was still getting the dreaded error message stating "Can't Connect to App Store". So on her iPhone I went to Settings and reset the network connection, signed back in to our Airport WiFi network. Tried again, no luck. Signed out of the App store and re-signed in, and glory hallelujah -- I was now able to access the App Store and start the download process for both the iPad and iPhone (thanks Thom_D for the suggestion).
    Once everything was back to normal, plugged each device in separately to her iMac and resynced in iTunes. Knock on wood, I think it is now working like before.
    Hope this helps a fellow user out there.

  • Its my ipad 3 when i open appstore it says can not connect to app store and the same thing happens with itunes store

    its my ipad 3 when i open appstore it says can not connect to app store and the same thing happens with itunes store?

    1. Sign out of Apple ID and sign in again
    2. Settings>General>Date & Time>Set Automatically>On

  • Im not able to connect to app store with my apple id after i trying to logout and connect with another id. Please help.

    im not able to connect to app store with my apple id after i trying to logout and connect with another id. Please help.

    The app store has been down for over 8 hours. The following can be used to check on its current status: https://www.apple.com/support/systemstatus/

  • Can't connect to App Store with Iphone

    I have 2 updates to install, but when I enter my pasword, I get a message "can not connect to App Store". I can connect just fine on the computer, but not the phone. I just installed the latest Itunes software 9.0.3 and the computer is running 10.5.8. Anyone have any ideas? Thanks.

    The firewall may be the issue.
    Open System Preferences > Sharing > Firewall
    Make sure it's turned OFF.
    If the firewall is off, then try restarting your router.

  • I have a MacBook and cannot connect to App Store. I have no problem with the internet connection. I want to be able to buy the apps that are available for my computer. The date, time and location are all correct - all the suggestions have failed

    I have a MacBook - I am unable to connect to App Store - I have no problems using the internet to connect to anything else. I have checked out all the suggestions - Apple Preference and time, date, location etc. they are all correct. I cannot think what else I should do. Any suggestions please Cynthiafromgrayshott.

    If you don't see any messages, not have anti-malware running or the Firewall on, try installing the Mac OS X 10.6.8 Update Combo
    It's ok to do this even though you are already running v10.6.8 (according to your profile).
    Restart your Mac after the combo in installed, try the App Store.
    Also... if you have an app called Little Snitch installed, that can prevent a connection to the App Store.

  • Cannot connect to App Store with my new iPad Air

    REcently purchased iPad Air. Activated & tried right away to find apps. Tapped on App Store icon & received "Cannot connect to App Store" no reason given.
    anyone help please

    I had this issue too, the suggestions were to set the time to automatically, to reboot the device, to reset the wifi router - nothing helped. What I did is go to 'settings' >> App Store and iTunes >> press on the Apple ID, choose logout and renter your password. NOW IT WORKS!!!!! (found from another thread: iPad Air 2 on iOS 8.1.1  cannot connect to App Store ) Cheers.

  • Some of the applications on my iPad cannot be updated because the iPad cannot connect to App Store

    I don't understand why the applications I have on my iPad don't get updated. Every time I choose Update All, there appears a message saying CANNOT CONNECT TO APP STORE. Is there any problem between my iPad and the App Store or is there any problem with the App Store itself?
    Best regards
    William

    Hi Just go to ITunes Sign out then Sign back in. This may help. Also you need to update software to ios 8.1 Cheers Brian

  • Cannot connect to app store? PLEASE HELP!!! I NEED MY IPAD 2 FOR EVERYTHING

    So here is the deal.
    It won't let me sign in to my appple ID in settings- the password and username is right cos i just used it to sign in here. It says "cannot connect to app store" 
    I have fibre optic internet and 3G with full reception on both and i am able to go on safari and browse.
    I need to update several apps and download some but it won't let me sign in to my apple ID thus not letting me access the store.
    I have tried closing the apps, turning off wifi and 3G and turning them on, and restarting my ipad and setting my cookies. No progress.
    Thanks
    Ayman
    Ipad 2 IOS 7.0                        

    Ich habe iPad 4 und habe auch Probleme mit  App Store , da steht immer verbunden nicht möglich.  was sollen das ? Teuer Gerät gekauft aber viel Ärger! Woran liegt es? Gruß .
    Phonnipha

  • Plz help me out cant connect to app store

    cannot connect to app store with last update of os x 10.6.8

    thanks for responding
    i use mac os x 10.6.8 unfortunately cant connect to app store, i installed recently the updated combining for os x 10.6.8 also i turn firewall off plus i removed all stars at keychain access certification on top of that app store doesnot connecting to internet
    plz any tips to solve the problem out

  • Hi, tried to download Amazon, asked to update my security, push continue..screen goes white then error message saying' cannot connect to app store' but I'm already on it!

    hi, I'm a novice..be gentle! Tried to download Amazon Free... Asked to update my security I pushed OK...screen went white, then an error message saying ' Cannot connect to App Store', however I am already on it! Pls help!!

    Are you trying to download the amazon store app? Does this happen with all apps or just amazon?
    Try this
    Make sure IOS is updated to latest version
    (How to update your iOS device
    http://support.apple.com/kb/HT4623)
    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').
    (no media or data will be deleted from the device, this will only take a minute).

  • HT201210 i cannot connect to app store

    I haven't been able to connect to App Store. My ID works fine for ICloud and Itunes but when I tried to sign in to App Store error message comes up with Connection failed. Internet is working fine and after reading your post I found the following log

    please help me  to solve this problem i cannot connect to my apple store and itunes

  • Hi my iphone 5s is not getting connected to app store

    CAN NOT CONNECT TO APP STORE.    This is the error i am getting when I try to connect it over wifi or my cellular network.
    It is updated to 8.1.2   date and time are perfectly set. What should i do in this case. Its getting on my nerves now.

    Hi jsood92,
    If you're having issues connecting to the App Store and iTunes Store on your iPhone, then I'd like you to please follow the troubleshooting steps outlined below.
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store - Apple Support
    Have a great weekend,
    Alex H.

  • Im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

    im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

    Try removing said card then re-enter all card details, if still no joy then try a different card to see if it is the card or a problem with your iTunes account, one other thing that you could try is changing your iTunes password as this sometimes cure thing as well.
    Also have a look at your purchase history to see if you have any items that are still waiting for payment as this can sometimes screw up your payment method, if this is the case then I would defiantly try a different card.
    If none of the above work then I would contact iTunes support.

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