No connection with device

Hi there, I have read the following instructions, and followed it, but still, my Nokia 5200 has no contact, despite the nokia mode on the device, with the update. PC suite functions perfectly. Anyone a new idea?:
Why doesn’t Nokia Software Updater detect my device?
Sometimes the drivers for your Nokia device and associated connectivity cables can become corrupted.
To resolve this, uninstall and re-install Nokia PC Suite and Nokia Software Updater:
- In your PC’s Control Panel, go to Add/Remove programs
- Uninstall Nokia Software Updater (if there are more than one entries uninstall all of them)
- Uninstall Nokia PC Suite
- Go to www.europe.nokia.com/pcsuite to download and install the latest version of Nokia PC Suite
- Go to www.europe.nokia.com/softwareupdate to download and install Nokia Software Updater

Thnx Abi99 for reply
But sending it back to a c are centre is a bit of a hassle, isn't it. It's a new phone. There's no official Care centre in the Netherlands, except an very expensive 0900-xxx phone number. This sucks..hard..Any other suggestion is highly appcreciated.

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