No connection with iTunes

Hello,
Our daugthers Ipod operated well during the last 13 months. Since one week there is a screen that tells me to connect with iTunes. My computer doesn't recognise the iPod. I have to reset the securitycode but that's not possible because the iPod only indicates that I have to connect with iTunes. Restore doesn't help, Reset doesn't also
Please help and many thanks in advance!
On behave of our daughter, Jan

I have the same problem.  Mail works, but I can't connect with safari, the app store or iTunes.  I've seen a recommendation to change the time to a year from now, but then my vpn certificate stops working.  My safari worked for about 5 minutes yesterday, but only one time.

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