No Create Adobe PDF button in Microsoft Word 2000

Hi,
I recently purchased and installed Adobe Acrobat Pro 9.0 and am working my way through Adobe Acrobat Classroom in a Book. I've learned there should be a "Create Adobe PDF" button in Microsoft Word (and Excel, etc.), but there are none in mine. If I use the Adobe PDF printer, an untagged PDF will result.
I'm using Microsoft Word 2000; is that version too old to support the addition of a Create Adobe PDF button within the application? I've also recently installed Omnipage and buttons for that application installed in Word with no problems.
Any help is appreciated.
Thanks!

Read this:
http://blogs.adobe.com/pdfitmatters/2008/12/version_compatibility_of_acrob.html

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Good Morning All,
We have stumbled across an apparently well-known issue, which annoyingly for all concerned does not seem to have a satisfying answer. One rather long discussion is here: http://forums.adobe.com/message/4237240. There is at least one other which also alludes to the issue basically involving Office 2010 SP1 and having the Word user template location re-directed to a network drive. None of the suggested things have worked, and we do not want to even try the user template location on a local drive, we want a fix for what is really a fairly standard scenario.
I think we have found something new to add to the mix, this is noted later in the post. For completeness I have also included a condensed version of events/stuff we have tried, to help anybody who reads this and may have an answer.
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We recently performed a Microsoft Office 2007 to Office 2010 SP1 upgrade. A week or so in advance of this we upgraded all those folks that had Adobe Acrobat Pro 9 to X, (v10.0.0).
Within a couple of days of the Office upgrade we had reports of an issue whereby users could not convert Word documents to PDF. Window title: Create Adobe PDF, message: Unable to open the document <path to file>. Please check to see if you have permission for the above file. (The user always does have rights to the location.)
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Machine patching is maintained by SCCM.
Deployment of Acrobat and Office was done by SCCM.
The issue broken down:
Conversion of Word documents to PDF fails in these scenarios:
Windows Explorer – right click of single file and ‘Convert to PDF’.
Windows Explorer – right click of multiple files and batch conversion option.
Outlook – Convert to PDF and e-mail. (Error message is different, apologies I have no note of this to hand.)
It should be noted that conversion of any other file format works, plus conversion of Word documents consistently works inside the Word interface using Adobe toolbar.
Not consistently a user based issue:
It usually * fails for our main test user on her PC. Although sometimes a single file or batch file conversion will work. However the option in Outlook never works. (* Every so often the single file and batch conversion’s do work for the test user, there is no obvious reason as we have not applied any fixes that worked!)
Everything works fine for the test user on my PC and another PC in her department.
Not consistently a machine based issue.
The process always works for me on my machine, but fails most of the time when I use the test users PC.
The process always works for a test account cloned from the test user’s actual account.
Giving local admin rights to the test user did not help.
Summary of things tried:
Various forum suggestions have not worked:
Deleting/renaming normal.dotm worked initially but the problem returned within a couple of days.
Registering some Adobe DLL's: C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Office\PDFMOfficeAddin.dll & C:\Program Files\Adobe\Acrobat 10.0\PDFMaker\Common\AdobePDFMakerX.dll.
The Word Add-in tool bar is enabled.
The users name and intials are present in Word options.
There are no rogue temp files in %temp% or C:\users\<user>\appdata\roaming\microsoft\word.
Stuff we have tried independently:
Repair Office install then repair Adobe install.
Patching Acrobat to 10.1.1 & 10.1.4.
Remove and re-install of Acrobat, including patch.
Remove and re-install of Acrobat Pro and Reader, (using the official Adobe labs removal tool), including patch. (When products were removed Office was repaired. Just Acrobat Pro X was installed after, no Reader.)
During this work I noticed two files in %temp% which get updated when file conversion is attempted: amt.log and swtag.log. After Googling these files I found there may be some interesting stuff in amt.log when the process fails. Unfortunately this has not been the case. There is no obvious log entry difference between a successful conversion and a failure.
However at this time I started to notice files in %temp% in the following format: cv*.tmp.cvr. Google revealed these to be Office crash dump files. Unfortunately these files are always zero bytes long and literally contain nothing to analyse!
So after clearing out all these .cvr files I ran Task Manager, and had %temp% open in a folder. I then tried the conversion process:
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Secondly a zero byte .cvr file is created and usually disappears right away.
Thirdly winword.exe appears and disappears quickly in Task Manager.
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The only thing I can add about my PC is that I never had Acrobat until I tried installing it to re-create the issue. So it may be that my PC having no legacy Adobe install issues, (I only had Reader previously), was less prone to whatever is the root of this issue? The affected machines in the field have at least been upgraded from v9.
As you can tell we have found it very hard to pin the issue down. The circumstances for a failure are not consistently repeatable. I do think the key thing we have noticed though is the obvious crashing of winword.exe when this process fails. As evidenced by the creation of the cv*.tmp.cvr files and watching the process appear and disappear in Task Manager. Nothing I have read elsewhere notes this, and it seems to me that winword.exe does not like being called in this way. This is surely very key to the issue?

I should also add that there are no error messages appearing on screen when we have a failure, and nothing is logged in any Windows event log.
I have done lots more searching since first reporting this. Lots of people have this issue going back to last year at least with Office 2010 SP1 Acrobat X. No answers or fixes out there apparently despite being promised to some people who have done a bug report.
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