NO DATA AVAILABLE IN TCODE MC+E

Hi Gurus,
When i am running 'MCE' T code,no data is shown.I am actually trying to gather customerwise invoice data which should also show customer name,which is not available in VA05N.In this case i have checked the statistics groups both in customer & material master and in both the places '1' is maintained.Please suggest me the necessary configurational steps,so that i can generate the report as per requirement through MCE.
Regards
Raja

HI SK
When you are extracting the data from R/3
the Remote users come into play check in the r/3 the job is successful or failed with that user
a) there may be authorization issue ask basis consultant to swith on the trace from ST01 for the remote user
b) also chekc in SM58 is idocs are generated some times it will be in queue because of some RFC issues
so needs to check that also
hope these points will help to find the root cause
thanks
kishore

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