"No Data from Device" error message

Hi folks!
I'm importing HD footage from my Sony M10U. I've used the "HDV 1080i60 Easy Setup" for my audio/video settings. I can control the device and even log clips, but I cannot batch capture the clips or "capture now". When I do a batch capture, it plays right through like there's no in or out points. When I do a "capture now" an error message comes up saying "No Data from Device, capture was aborted due to lack of incoming data from device. Check your connections and that the deck is playing."
I know the deck is playing and that the connections are fine because I can import DV footage. But when I switch to HD, I don't even get a preview in the log and capture window.
I've read other posts similar to this, but never got a concrete answer. Somebody please help me! I'm working against a deadline! (Like everyone else, right?)
Thanks in advance you MAC gurus!
Katie

Make sure all your settings are correct for capture and playback. Also make sure that the settings on the deck are the same as well. I know I had an issue when my Sony FX1 HDV camera was set to DV, FCP gave a similar error message.

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