No data in ecc variables in failover mode

Hi all,
got a problem with custom enterprise data layout when CAD is connected to secondary node.
With "set enterprise..." I set a special layout for CAD enterprise data in my script. This works fine as long as CAD is connected to primary node. When CAD is connected to secondary node there is no data in expanded call variales and CAD displays default layout. Changing default layout and writing the content to predefined variables works fine. So it seems only extended call variables are not working in failover mode.
Any ideas?
Br
Sven
(UCCX v8.5)

Hi Sven,
Looks like TAC helped fix the issue.  Previously we had rebooted both servers without success.  TAC suggested to restart the Desktop Enterprise Service on both servers (I did Pub first than Sub).  I've verified ECC variables are being sent to CAD correctly.
The root cause might of been a network outage we had a week ago.  We were using the Desktop Workflow Administrator at the time of the outage.
Kyle

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            0A1A019D23F8550C0E0C2559         0A1A01720F70550C0F4019E7      FINISH 
        <SID>CLNT300                                                                              
    LUWCNT   QNAME                    FNAM                          
    00000001 CFLDSHQCLNT300_0014      /SAPAPO/CIF_LOC_INBOUND       
                                           QTYPE :INBOUND                                       
    DATE       TIME     EXETIME  CLIENT  USER            QDATE      QTIME    BJOB    QEVENT     
            TID                              ORGTID                        QSTATE               
        DEST                                    ERRMESS                                         
    20.03.2015 17:39:48 00:00:00 300             20.03.2015 17:44:56 N       N          
            0A1A019D23F8550C0E0C2559         0A1A01720F70550C0F4019E7      CONFIRMD
        <SID>CLNT300                                                                              
    LUWCNT   QNAME                    FNAM                          
    00000001 CFLDSHQCLNT300_0014      /SAPAPO/CIF_LOC_INBOUND       
                                           QTYPE :INBOUND                                       
    DATE       TIME     EXETIME  CLIENT  USER            QDATE      QTIME    BJOB    QEVENT     
            TID                              ORGTID                        QSTATE               
        DEST                                    ERRMESS                                         
    20.03.2015 17:39:48 00:00:00 300             20.03.2015 17:44:56 N       N          
            0A1A019D23F8550C0E0C255A         0A1A01720F70550C0F4019E8      RUNNING
        <SID>CLNT300                                                                              
    LUWCNT   QNAME                    FNAM                          
    00000001 CFLDSHQCLNT300_0014      /SAPAPO/CIF_GEN_EVENT         
                                           QTYPE :INBOUND                                       
    DATE       TIME     EXETIME  CLIENT  USER            QDATE      QTIME    BJOB    QEVENT     
            TID                              ORGTID                        QSTATE               
        DEST                                    ERRMESS                                         
    20.03.2015 17:39:48 00:00:00 300             20.03.2015 17:44:56 N       N          
            0A1A019D23F8550C0E0C255A         0A1A01720F70550C0F4019E8      FINISH 
        <SID>CLNT300                                                                              
    LUWCNT   QNAME                    FNAM                          
    00000001 CFLDSHQCLNT300_0014      /SAPAPO/CIF_GEN_EVENT         
                                           QTYPE :INBOUND                                       
    DATE       TIME     EXETIME  CLIENT  USER            QDATE      QTIME    BJOB    QEVENT     
            TID                              ORGTID                        QSTATE               
        DEST                                    ERRMESS                                         
    20.03.2015 17:39:48 00:00:00 300             20.03.2015 17:44:56 N       N          
            0A1A019D23F8550C0E0C255A         0A1A01720F70550C0F4019E8      CONFIRMD
        <SID>CLNT300                                                                              
    LUWCNT   QNAME                    FNAM                          
    00000001 CFLDSHQCLNT300_0014      /SAPAPO/CIF_GEN_EVENT         
    Thanks and regards,
    Pradeep

    Hello Pardeep,
    Please check the setting of SMQS and SMQR for CF and client registration
    these entries, the field 'TYPE' is set to 'R'.
    QIN scheduler may be available for every client if you are working in this client with registered inbound queues.
    Choose Edit->Activate scheduler from the menu (available in both SMQR and SMQS)
    During processing in dialog work processes, the system uses a parallel RFC to restart the registered inbound queues. For this, you can use transaction RZ12 to specify a group of application servers and dialog work processes that are allowed to use a QIN scheduler. You must use transaction SMQR to assign the group name to the relevant QIN scheduler.
    Different parameters in SMQR are explained in note 1579728. The explanation for SMQS is similar
    Also try the report RSQIWKEX
    Best Regards,
    R.Brahmankar

  • Master/Transaction data from ECC to APO-BW

    Hi All,
         Normally we come across scenarios where Master/Transaction data is pulled from ECC to BW and then pulled into APO-BW. What are the pros and cons of CIF (direct connection between ECC and APo-BW) rather than pulling data from ECC to stand-alone BW and then into APO-BW?
    Regards,
    Joy

    Hi Santhana,
    If you want to add data of ECC to APO BW & Then in to DP, then follow the following Steps.
    1. Create Generic Data Source in ECC for thet Sales Order table.
    2. Replicate that data Source in to APO BW with Source System.
    3. Create whole data flow process by using created Data Source.
        Data Flow Process: 1. Info Package
                                      2. Info Source
                                      3. Info Cube
                                      4. Transformation between DS & IS, Then IS & IC
                                      5. Data Transfer Process.
    4. Load data from ECC to APO BW
    5. Use transaction /n/sapapo/tscube, for copy Info Cube data to Planning Area.
    Hope this will help you.
    Regards
    Sujay

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