No data received from camera

I am working with a canon XHA1 and as of late I have been getting an error that says no data recieved from camera. I will get around 7 seconds of tape then it errors out. I tried running on both Vegas 11 and HDV split. I have made sure my connections are tight and checked my after market fire wire card. Can anyone please give me hand.?

Hello BSA,
You mention using an aftermarket firewire card.  Depending on how this is connected, if it's internal or external, may affect the connection.  If your system has an onboard card you should try using this over the aftermarket one. 
If you own another computer it would be a a good thing to check to ensure that the firewire out on the camcorder is working as it should.  Another firewire cable should also be used for the purposes of testing the connection. 
If this is a time sensitive-matter, additional support options are available through our Support Site.  Please use this to Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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