No "decline call" option on most phone calls I receive 5C

When I receive a phone call on my 5C, some calls it gives me the option to decline the call but most calls it does not. It's really annoying!! I don't want to answer the phone sometimes and I can't "decline" the call.

But what is wired is on some calls the "decline" option is there when I am receiving the call. But most calls it doesn't give that option. Why?

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