No Default Mail Client Error with Outlook 2010, Server 2008 R2 Terminal Server, and TAM

We are running a software package on a Windows 2008 R2 Terminal Server called TAM (The Agency Manager) along with Outlook 2010. The application uses a MAPI connection to retrieve mail data from Outlook to be able to send and receive messages inside
the application. On our individual PC's this works just fine, but on the Terminal Server users we get the message "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook
and set it as the default mail client."
I've tried the steps listed in KB 813745 which tells you to delete the registry keys and run a repair in Office, but that didn't resolve the issue. I've searched on this issue, but haven't found anything useful. Any suggestions would be much
appreciated.

Try to set DEP and add outlook.exe. I had outlook 2007 same problem. With DEP enabled and outlook, word en excel also added to the list it worked again.
You can find it under this computer, properties, then change settings. Click advanced tab and then select the first "settings" option.The click the "Data Execution Prevention" (DEP) and select the last option and add the office programs
there.
Hope this helps.

Similar Messages

Word 2010 - "Connecting to printer" message when opening documents at Server 2008 R2 Terminal server

Our users experience sometimes the message "connecting to printer" while they open a document in Word 2010 (32-bit) on our Server 2008 R2 Terminal Server. This is behavior
isn't consequent but random. The default printer in this environment is a Net2Printer-printerdriver (1.16) which redirects the print jobs (in PDF-format) to the local client's default printer. This feature works well. We don't want to change the default printer
because this is the right one to use by our users.
After a long seeking trip on the internet I've found the Microsoft hotfix KB974991 which can fix this issue for Word 2007. My question is, is this also usable for Word
2010 (32-bit) and if not, is there maybe another fix for the 2010 version available?
Any other suggestions or workarounds are welcome!

Hi,
Please change following options test if it works:
Ÿ
Print proofs quickly
Enable the Draft output option. When you use this option, the document prints with minimal formatting. Therefore, the document
may print faster. This option is ideal for printing proofs.
To enable the Draft output option, follow these steps.
Note Some printers may not support this option.
Start Word.
Click File, and then click
Word Options.
In the Word Options dialog box, click Advanced, and then scroll down to the Printing
section.
Click to select the Use draft quality check box, and then click OK.
Ÿ
Use the background printing option that best fits your requirements
When background printing is enabled, you can continue to work in Word while your document prints in the background. Background printing uses additional
memory, and your document may print more slowly.
When background printing is disabled, your document prints faster. However you cannot work in Word until the print job is completed. If you do not have
to continue to work in Word while your document prints, disable background printing to speed up printing.
To do this, follow these steps:
Start Word.
Click File, and then click
Word Options.
In the Word Options dialog box, click Advanced, and then scroll down to the Printing
section.
Click to clear the Print in background check box, and then click OK.
Best regards
William Zhou
TechNet Community Support

Default mail client error

Hi;
I get this error mesage when trying to sync my Iphone to my PC:
*"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."*
I have Outlook Express. Under OPTIONS=>GENERAL=>DEFAULT MESSAGING PROGRAMS its says "This application is the default mail handler" . Is there another setting I've missed ? Please advise. Thanks!

The sync mail accounts setting only syncs the account settings, not the mail itself. There's no reason to do it more than once - account settings don't change (unless you make a change such as password).
Connect your phone with iTunes open and you'll see your phone show up as a device tab on the left side of the window. Click the "Info" section (on the top of the device window). Uncheck the comcast account, or better yet, uncheck "Sync Mail Accounts."

"no default mail client" error when iPod touch is plugged in

I use my iPod with a Mac at home and a WinXP box at work. I have a new 2G iPod touch. Whenever I plug it in at work and start iTunes, I start getting this error. The error window will pop up once or twice and then go away, at least for a while.
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client."
Yeah, right, like I'm going to do that. This seems to be coming from the program OutlookSyncClient.exe -- I don't have my iPod set to sync Calendars. So why is this happening and how can it be made to stop? Is iTunes trying to email someone? And why is Apple trying to get me to use a Microsoft email program? Insanity.

I just started getting that same popup error constantly, since upgrading to the latest iTunes version last night. I think in my case it's happening when the auto-sync to MobileMe is triggered. I don't have M$ Outhouse as my default mail client and don't want to make M$ Outhouse my default client, but I have been syncing calendars and contacts through it to MobileMe because it doesn't support syncing directly to the things I really use. Previously it worked OK without requiring me to make it my default client... what changed?

"The server responded: 550 5.3.4 Requested" error with Outlook 2010 SP1

Hi
I set up an outlook.it account in Outlook 2010 SP1 64-bit to receive and to send E-Mail via POP3. Now, when I test this account, Outlook displays this SMTP error:
The server responded: 550 5.3.4 Requested
How come?
Thanks
Bye
Balubeto

Hi Balubeto,
This error occurring because your account has blocked and in such scenario, you should firstly contact to your ISP (Internet Service Provider). Also check and use the accurate
SMTP authentication so you can connect with your ISP or mail server.
For more about 550 5.3.4 Requested,
take the help from the given link: http://office.microsoft.com/en-us/outlook-help/troubleshoot-550-553-and-relay-prohibited-errors-HA001112833.aspx
Note: Improve community discussions by marking the answers helpful.
Thanks
Clark Kent

Windows Server 2008 R2 Terminal Server and Outlook 2013 Profile

Really hoping someone can offer some advice on this one as I have wasted far to many cycles trying to figure this out.
Company I work for recent purchased another company and we are in the process of bringing them into our network. They currently run a a 2008 R2 terminal server where all users connect to for there day to day work. A number of applications
are installed including Office 2013.
All users have Outlook 2013 configured to access their exchange server for email and this works fine.
The first step in bringing them into our fold is to add an email account for Our Exchange server without removing their existing exchange configuration or Outlook Profile. So the one profile will have both exchange accounts listed and they can
continue to get email from their server but as well email from our domain.
I created a MSP file and tested pushing this out using PDQ Deploy to a few workstations here in our office and it works fine. I then started to work on deploying in their environment. PDQ Deploy will not work as they are all terminal Services
Clients. So I tried to push out via GPO. I created the GPO Initially wanting to use a package and apply that GPO to an AD group. However it will not let me deploy a MST as a package. So I then tried moving it to a script that would
run at logon. That too is not working.
I know I could enter install mode then run the MSIEXEC.EXE \config.MSP but that takes away the ability to control the role out.
Any other ideas on how to get this done.

Hi,
Your issue seems to be out of the scope of this forum. We only focus on issue about RDS/VDI deployment, management and operations. For Oultook related issue you can ask to our MS Office Forum:
https://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
Thanks.
Dharmesh Solanki
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Server 2008 R2 Terminal Server c0000005 and c0000006 errors with KERNELBASE.dll error in RDP sessions.

We installed a new Server 2008 R2 server this spring. It is configured as a Terminal Server with 16 Wyse t10 thin clients connecting with RDP. We are a small resort so we run Springer Miller Host and SpaSoft. Ever since moving from PCs to the thin clients
and TS we have been seeing SpaSoft randomly crash with KERNELBASE.dll errors and also a lot of c0000005 and c0000006 errors. Springer Miller support says its a Microsoft Networking issue so no help there. The company we worked with to install this has no clue
so I hope to reach out to this community to solve this. I can also open support case with Microsoft Support but I am not sure if they will be of any help. Here are some examples of the errors:
"Event 1000
Faulting application name: SpaWin.exe, version: 3.4.0.0, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0x0eedfade
Fault offset: 0x0000c42d
Faulting process id: 0x3718
Faulting application start time: 0x01cf9ac7922487e9
Faulting application path: \\spasoft\spaapps\TermServ\SpaWin.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: cfdcf9a9-06ba-11e4-a5af-000c298d9aa5"
Also:
"Faulting application name: VH.EXE, version: 18.80.430.0, time stamp: 0x3f73b447
Faulting module name: VFP8R.DLL, version: 8.0.0.3117, time stamp: 0x3f73c232
Exception code: 0xc0000006
Fault offset: 0x0001d598
Faulting process id: 0x2bc8
Faulting application start time: 0x01cf99297ee1742f
Faulting application path: J:\HOSTPLUS\fxp32\VH.EXE
Faulting module path: J:\HOSTPLUS\fxp32\VFP8R.DLL
Report Id: 5fbc65c4-055c-11e4-a5af-000c298d9aa5"
And:
"Faulting application name: SpaWin.exe, version: 3.4.0.0, time stamp: 0x2a425e19
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x2aa0
Faulting application start time: 0x01cf988e6770e619
Faulting application path: \\spasoft\spaapps\TermServ\SpaWin.exe
Faulting module path: unknown
Report Id: 01029179-04b9-11e4-a5af-000c298d9aa5"
There are no network specific errors in any of the logs. I am thinking that SpaSoft needs to be run as an administrator but I am not sure how to do that in this environment. We have disabled DEP for all but essential Windows processes. All of the firewall
and AV has been completely disabled, and still getting these errors. Is there a way to run these applications as admin without the user actually being an admin? Should I go ahead and open a Microsoft support case? Thanks

Hi,
Thank you for posting in Windows Server Forum.
Explanation
The indicated program stopped unexpectedly. The message contains details on which program and module stopped. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.
User Action
If an error report was generated for this error, you might be able to obtain more information about the error by sending the report to Microsoft for analysis.
Yeah, you can open a support case with Microsoft as they will help and guide you for proper solution. You can go through
this source article.
Hope it helps!
Thanks.
Dharmesh Solanki

Instant Search not working on local mailbox in Outlook 2007 on Windows Server 2008 R2 Terminal Server

Sometime last week Instant Search stopped working on a Terminal Server we have deployed. I don't use Outlook on the server so I didn't notice it myself but users started complaining several days ago. When I checked instant search settings everything was
grayed out. I noticed that the feature for Windows Search was disabled so I enabled that feature rebooted the server and now instant search is looking for email in archive folders and sharepoint lists. Local Mailbox mail however is not being indexed by instant
search. When I check data files it says that there is no file for the local mailbox. I checked and Cached Exchange Mode is disabled so no OST is being created and apparently there is no PST for it either.
Do I need an OST/PST to search the local mailbox?
Also I have added the Office GPO Templates and enabled the GPO for allowing Cached Exchange Mode but that doesn't seem to be helping either. Please help.

Have you had any luck with this?
One of our clients has reported that 5 different users, when RDP'd into 3 different RDS Servers, cannot use the Instant Search.
I haven't been able to find anything about this in my online searches.
Like you, the mailboxes aren't even appearing under Instant Search > Search Options. Also, it would appear that there are no locally-hosted .ost/.pst's for any of the users on this server; can the instant search function work on a .pst that's saved
somewhere else on the network?

ICloud sync errors with Outlook 2010

Hi Guys,
I'm trying to sync my Outlook calendar back to Outlook after uploading to iCloud. It's deleted any calender records that I had in Outlook and when using the iCloud control panel to sync, I recieve the following error: 0x80070005
Please can you provide some suggestions to resolve this issue.
Thanks!

urbanvoyage wrote:
Hello? Is there any Apple technical support people working these forums?
This is a user to user forum, the answer to your last question is no.

Either there is no default mail client of the current mail client cannot fulfill the messaging request-----error Outlook 2010

I've tried EVERYTHING suggested in this link (http://blog.timolthof.com/outlook-no-default-mail-client-error/) and everything google and bing and still this message keeps popping up. Now when I do a windows search for email, I'm not able to view
the email due to this message.
For the record, I am running W7 Ultimate x64 and connected via Excange Server. I do have another system that is running Office 2010 with none of these problems so I don't know if it's related to Exchange though the searches I've done don't allude
to that.
What's up?

Hi,
I understand that when you tried to open Outlook 2010 beta on the Windows 7 64-bit computer, you encountered the following error:
"Either there is not default mail client of the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and
set it as the default mail client."
You have checked the settings under the registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\Mail\Microsoft Outlook
I understand the inconvenience you have encountered and appreciate the time and effort you spent on this issue. Please be assured that I
will try my best to help you.
Now let’s troubleshoot the issue by the suggestions below. Please check the results after each suggestion until the problem is resolved.
Suggestion 1: manually set Outlook 2010 as the default e-mail client on Windows 7:
===================
1.
Click Start.
2.
Type "default programs" in the
Search box.
3.
Click Default Programs under
Programs in the search results.
4.
Now click Set your default programs.
5.
Highlight Microsoft Outlook on the left.
6.
Click Set this program as default.
7.
Click OK.
Suggestion 2: Start the Outlook program in safe mode
==============
1.
Click Start, point to All Programs, and then point to
Microsoft Office.
2.
Press and hold the CTRL key, and then click the Outlook program you want to start.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Outlook program, we can try
to disable them. Normally, you could do the following to disable the conflict add-ins in your Outlook program:
Disable add-ins
Click
File menu, click Options >
Add-in, click Go button in the Manage:
Com-in Add.
Check if there are any add-ins,
clear the checkbox to disable them.
Close the Office program and
restart it.
Add one check back each time to the list of Add-In,
restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
Suggestion 3: Test the issue with a new Windows user account
==============
We can follow the steps in the articles to create a new user account to test the issue. If the problem does not occur in the new user account, some settings
in the old account are corrupted. We can copy the main user files from the old account to the new account, delete the old account, and then continue using the new account.
For the detailed steps on how to create a new user account and copy data from the old account to the new account, you can refer to the following articles:
For Windows Vista/Windows 7:
http://windows.microsoft.com/en-us/windows-vista/Create-a-user-account
http://windows.microsoft.com/en-us/windows-vista/Fix-a-corrupted-user-profile
Please take your time to try the suggestions and let me know the results at your earliest convenience. . If anything is unclear or if there
is anything I can do for you, please feel free to let me know.
Sally Tang

Set Microsoft Outlook as the default mail client.

Every time I am trying to sync my calendar, notes and mail account with my iPhone through iTunes I keep getting a notifactions saying 'Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client'.
The problem is that Outlook IS the default client.
Why can iTunes not complete this task for me...
Microsoft Office Professional Plus 2010 Build 14.0.4536.1000 64-bit.
Thanks.

I'm getting this and it's really annonying. The Nokia PC Suite provided a basic but functional PC calendar. Surely there's a simple PC client for the iPhone Calendar somewhere. I use Outlook Express and started using Outlook 2002 to manage my calendar but since a recent iTunes upgrade it's stopped working, giving this "default mail client" error. When I set Outlook to be the default mail client it made no difference.
Apple - you've scored an own goal here. Something that did work now doesn't work, and the only thing that's changed is your software.
I don't doubt it's down to compatability with M$ Outlook Add-ins, but they've not changed.

SharePoint site connection with Office Professional Plus 2013 on Terminal Server

Hi,
Background info:
We use multiple Office 365 E3 subscriptions (12 now) and also have an Windows Server 2008 R2 Terminal Server.
The users may install Office 365 Pro Plus on their local machines and are able to connect to SharePoint online with the Office applications. Now not everyone has a PC so they log in to one of the two Windows Server 2008 R2 Terminal Servers. I do
however want one big happy family working with SharePoint so I installed Office Professional Plus 2013 and tweaked the Group Policies so that the start up screen and movie arent beeing showed.
When I log in with my test user on the Terminal Server (who has a E3 subscription) I miss the feature to add a location (to connect to the SharePoint site). I just do not have that feature. When I log in with my domain administrator account who also
has an E3 subscription, I am able to add a connection.
There is SO much info on the web about Office 365/Terminal Servers etc but I am not able to find what I was looking for.
Question:
What do I need to do so our Domain Users who log in to the Windows Server 2008 R2 Terminal Server are able to open/save files directly to the SharePoint site? How do I add the SharePoint location as shown in the image:

Hi,
SharePoint would not exist when Office 2013 initial installed. After you save a file to a SharePoint library for the first time, you can click
Save as you do for any file. Please try the following steps:
1) Add the document (Word file) to a document library on a SharePoint 2013 site
2) Click on the file within the SharePoint document library.
3) Click open in Excel
4) Save the file
5) Close Excel
6) Open Excel, select new Blank Workbook, File, Save As, "SharePoint" should now appear.
Regards,
George Zhao
TechNet Community Support

Win 8.1 2010 Outlook Error message: "Either there is no default mail client or the current mail client cannot fulfill..."

When trying to open Outlook in Win 8.1 I get the error message:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client."
It eventually opens but none of my Mail accounts load. When I click on one of the accounts I get
"Cannot expand the folder. Internet mail is not registered properly. Re-install and try again."
Outlook is set with all its defaults. I've tried going through the Repair routine for Microsoft Office but it doesn't help.

Hi,
To delete a profile, you may try the steps below:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
1. Press Windows key + R to open the Run command.
2. Type regedit in the Open field and click OK.
3. Locate the key then right click on it and choose Rename:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
4. Type OLD at the end of the name.
5. Try opening Outlook and it may prompt that you need to create a new profile.
I hope this can help.
Regards,
Melon Chen
TechNet Community Support

Either there is no default mail client or the current mail client cannot fulfill the messaging request" error message when you send e-mail from Office 2010 in Outlook

Hi,
If save and send as attachment used in MS Office 2010 then outlook 2010 displays error "Either
there is no default mail client of the current mail client cannot fulfill the messaging request-----error Outlook 2010"
Windows 7 32 bit Enterprise edition and Offoce Professional plus 2010 32 bit is installed in the machine.
I have followed the below troubleshooting steps but still getting the same error.
Method 1:
Followed the Microsoft fix
http://support.microsoft.com/kb/813745
1. On the Windows taskbar, click
Start > Run.
2. In the Open box, type the following text:
3. regedit
4. Press Enter.
5. Go to the following registry key:
6. HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
7. In the right pane, right-click
the following registry value:
8. PreFirstRun
9. Click Delete
10. Click Start, and then click Run.
11. In the Open box, type regedit, and then pressENTER.
12. InRegistry Editor, locate the followingsubkey in the registry:
13. HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
14. Select thesubkey, and then pressDELETE.
15. Click
Yes.
Method 2:
Repaired Office
Method 3:
fixmapi.exe. Mapi32.dll
Method 4:
Created the below registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Offlce\15.0\Outlook
Create the following String value if it does not exist: Bitness Set the String value for Bitness to the following if it is not already set to x86
Method 5:
Compared the installed applications
Uninstalled the below program :Microsfot Visuall C++ 2008 Redistributable - x86 - KB2467175" and installed "Microsfot Visuall C++ 2008 Redistributable - x86 - 9.0.21022"
Please help to solve the issue.
Regards,
Boopathi S

Hi,
Do you mean Send as Attachment button under File>Save & Send>Sending Using E-mail
in Office applications, like Excel or Word?
Is this an issue that come up recently? Have you ever made any changes to your system?
If you have installed multiple e-mail programs on the same computer, please try to make Outlook the default mail client and then try again:
http://office.microsoft.com/en-us/outlook-help/make-outlook-the-default-program-for-email-messages-contacts-and-calendar-HP010355552.aspx
http://support.microsoft.com/kb/223877
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365 Outlook and Adobe 11.0.3 Error: "Either there is no default mail client or the current.."

If you are getting this message, Error: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run MS Outlook and set it as the default mail client etc."
There is a temporary work around and that is to click the "Tools" button and that will hide that pane.
I contacted Adobe since I have a subscription and created a ticket. I spoke again with the helpdesk represenative and he raised the issue with the engineering team during a meeting that they had today. This compatibility issue will be examined and proposed for a fix in an upcoming release / update of Adobe Reader.
MD

Manually setting a new email account per Outlook settings will resolve the error message as well.

No Default Mail Client Error with Outlook 2010, Server 2008 R2 Terminal Server, and TAM

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