No default search folders in Outlook 2010

Hi there,
I joined a new company and we use Exchange 2010 SP3 UR6 with Outlook 2010. All users are using Online-Mode, nothing cached. Nobody has the default search folders. I ran outlook with /cleanfinders /resetfolders, nothing.
It's not vital of course, but I'm still wondering how that can be. New and old mailboxes only have the "root" Search Folder. Left click on it does nothing (is this normal? From my memory I don't think so), right click offers to create a new one...
Cheers

Hi,
Your administrator can specify whether to create the standard default Search Folders when Outlook starts for the first time by using group policy. See:
Please contact your administrator and confirm if he has applied the policy. For your reference:
http://technet.microsoft.com/en-us/library/cc179004(v=office.12).aspx
Note: This article is for Outlook 2007, it also applies to Outlook 2010.
-> Left click on it does nothing (is this normal? From my memory I don't think so), right click offers to create a new one...
This is the default behavior, we need to use right click > New Search Folder to create new search folders.
Hope this helps.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Thank you for the information, that is what I wanted to know. Curiously I did not find such group policy...

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