No Device Informations like WiFi-Mac, Serial Number, IMEI...

Hello,
we are using ZMM with some iPhones. Roling out a policy works fine, but I only get a few informations from the devices
like Battery Level, Capacity and some more.
But how do I configure ZMM to get more informations, like WiFi-Mac, SerialNumber, IMEI and Phone Number ?
Every iPhone (iPhone 4, 4S, 5 & 5s) with different IOS Versions only show "N/A" in this fields.
We are using ZMM 2.8.2. We started with 2.6.x and I thought that this informations will be available in newer versions. But nothing happened.
Any Ideas how to get this informations from all connected devices ?
Regards...

Originally Posted by dmantz
The process I have used to resolve this issue is the following:
1. From the ZENworks app, use the menu option "Configuration"
2. From the Configuration option, click on "Load Configuration File"
3. The new configuration file will appear in the "Settings> Profiles"
4. If you have a security code in place, the loading of the configuration will ask for the code.
** There may be a window that appears stating that the configuration will not update the current profile. In that case follow the next few steps.
1. Uninstall the MDM profiles from the iPad.
2. Re-register the iPad in ZMM
3. Upon re-registering, the ZMM server will distribute the updated profiles and configuration.
Hello again,
thats exactly the way I configure our iDevices...
Same problem. Mail sync works fine. Policys are working too. But there are now device informations like SN, IMEI and so on.
I opened a SR at Novell and I'm searching for a ZMM specialist in NRW/Germany.
Thanks again.

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No Device Informations like WiFi-Mac, Serial Number, IMEI...

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