No device will connect
Hi, I have a HP Pavillion model p9-2003w running Windows 7 64bit. Recently I've been having problems connecting anything to the PC through the USB's. I try to connect my IPhone 5 which I've used on this pc many times but now it shows that it is tring to download the device drivers but it always fails, its not just that, my daughters Tag Junior reader will not download the device drivers nor will the HP printer that I have had connected to the PC for at least two years. Is this a problem with the USB ports, which I have tried all of them or is this some software issue? Please help, this is very frustrating.
Troubleshoot your USB ports:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893385&lc=en&product=5156903&tmp...
Also check in Device manager if there is a yellow exclamation mark showing
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
Similar Messages
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Upgraded to Maverick. Now cannot connect to wifi. All my other devices will connect. Have rest wireless hot spot switch and cable modem. Other devices still connect but MacPro does not. MacPro wireless is self assigning an IP address blocking access. It will connect if I connect to my iPhone hot spot via wifi. Any ideas?
If you follow this video you'll see how to delete your WiFi AP from the OS, this will allow you to select it again which I feel will correct your problem.
https://app.box.com/s/fe7v7h7kywjr23spumqp -
I have a 5 year old airport extreme. I bought a new one to upgrade for better range. I connected the new one to the internet with a few problems, but a phone call to my internet provider resolved them. With an ethernet cable from the new airport extreme to my iMac, I'm connected. However, none of my wifi devices will connect. They see the network, but it either says "incorrect password" if I'm trying a new network name and password, or it repeatedly asks me to reenter the password if I use the old ones. I reinstalled my old airport extreme and everything works fine. I'm about ready to box up the new one and return it. Any ideas?
It is extremely difficult to fix these issues.. remotely.
If none of your wifi devices work.. that does sound unusual..
Have another try.. This time deal with the COMPUTER only.. leave everything else turned off.
Unplug the Extreme from the router.. reset it to factory.. do this full setup.
Unplug power from the Extreme.. hold in the reset button.. plug in the extreme to power and keep holding in the reset.. 10sec or so the front led should flash rapidly.. release the reset and wait a couple of min.
Now in the computer does the Airport extreme show up under wifi as new device??
Please make sure IPv6 is set to link local only to go further but it should work no matter what the settings are.
No luck clear out all the old wireless names from the computer.. reboot the computer and try again to scan for new wireless devices.
Hold the reset and try again.. it must appear in the wifi to be setup.
No sign of it the unit is faulty and can be returned. -
I have three AppleTV's where I work. I have two at home. I have an iPhone 4S running iOS7.0.2 which mirrors smoothly via AirPlay. I have a 2011 MacBook Pro and a 2011 iMac, both running Mountain Lion, both of which mirror smoothly through AirPlay. I have a 3rd generation iPad running iOS7.0.2, and since updating to iOS7, it will not mirror. The iPad will connect to the AppleTV, but the TV's and projectors only show a black screen when connected: the iPad screen looks as it should, except that the transitions become jumpy when connected via AirPlay. This is true on both networks: at home and at work. Another gentleman using the network where I work has the most recent iPad, also running iOS7.0.2, and he is having the same problem. I have tried to "Reset All Settings." I have tried to "Restore." Does anyone have any suggestions? Has anyone else experience difficulty mirroring the iPad through AirPlay since the release of iOS7.0.2?
No problems exists with the router (on either network described above) or the multiple AppleTV's which are able to mirror multiple other OSX & iOS devices seamlessly. The problem is strictly with the iPad and iOS7.
The following information was helpful:
Big Apple fan
Re: AirPlay with AirServer connectivity problem
Oct 14, 2013 9:43 AM (in response to ceb2652)
This is an iOS 7 AirPlay mirroring bug...
To make matters worse, the iPad automatically drops its mirroring session 45 seconds after it auto-locks.
3-4 mirroring sessions is all it takes for the iPad mirroring to freeze up.
After this happens, mirroring to an Apple TV only projects a blank screen.
Once the mirroring is hung, the only way to fix it is to restart the iPad.
Apple please fix this iOS 7 issue! -
About a week ago I noticed that whenever i plugged in either my iPhone 5 or iPad mini to my mac, I would get a prompt asking if it was ok to trust this computer. I never got that before. Even after selecting "trust", I still get a message from iTunes that the device will not connect. I am using an apple sync cord in could shape, connections are good. They charge fine when plugged into this cord to the mac, but will not show up in iTunes.
Good afternoon, UnclePapa,
If iTunes is not detecting two iOS devices, try the steps below to resolve the issue. First, I would suggest signing out of your iTunes Store account on your Mac and on your devices. Then restart all devices, and sign in with the same Apple ID on all of them.
iOS: Device not recognized in iTunes for OS X - Apple Support
http://support.apple.com/en-us/TS1591
iOS: Device not recognized in iTunes for OS X
If your iPhone, iPad, or iPod touch doesn't appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions below.
This article is for OS X. If you're using a Windows PC, see what to do if your Device not recognized in iTunes for Windows.
Follow these steps to resolve your issue:
If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
Restart your iOS device.
Restart your Mac.
Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
If an iTunes update is available, apply the update.
Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Try another USB cable.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Jun 23, 2014
All the best,
Judy -
My iphone 4s will not update to ios 7. I'm trying to update this through my imac because the iphone will also not connect to my home wifi. I've tried several different things but nothing is working. I deleted enough pics and apps so there is enough storage. When i plug it in, it starts to bring all my photos to the imac. I cancel this because i don't want it. It then says extracting software, backing up iphone, then i get the error message. Do I need the iphone 5?
I just tried again, no code comes up on the imac. Just says cannot back up this device with my "initials" because of an error. It's weird because my iphone has been connected to othert wifi sources in the past. I've looked through these forums and have tried multiple things like resetting the phone, resetting network, shutting off modem and router, nothing works. I have an apple airport extreme router too. Any suggestions are greatly appreciated.
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Router/Modem says it is connected but no device will connect to the internet
Just installed Verizon DSL in my house and am already having a frequent problem. DSL conncetion drops frequently and no device (computer or phone) is able to connect but when I check the status of the modem/router at 192.168.1.1 is says I am connected and ready to go. The only way to get everything back on line is to power cycle the modem/router (Westall 7500). I'm trying to move from cable internet to (slower) DSL for reliability, so if this persists this service isn't going to cut it. Is there anything I can do to fix this?
Log into the Westell at http://192.168.1.1/ from any PC and then do the following, based on what you see.
1: If you see a Red and Black Verizon page with a bunch of information on it, click on the System Monitoring at the top navigation and then choose Advanced Monitors on the Left hand side Navigation. Press Yes past the prompt if any appears, and then choose Trasceiver Statistics.
2: If you see a Blue and White Westell page, select Troubleshooting, DSL, and then choose DSL/Transceiver Statistics.
Provide the Information you see there by copying and pasting it. It will contain information such as Attenuation, Margin, Power Level, and show the modem speed.
Should you be asked for a login, try the following:
admin/password
admin/password1
admin/admin
admin/admin1
Your Verizon Username and Password
The information I'm asking for here will let users who help on this board see how your line is running. If the physical loop is OK, they will have to check into other things. In the past, Verizon tech support agents used to ask for this information over the phone to verify how a line was operating, even though they could probably pull it up from the equipment on their end. Lately it seems that many of the agents no longer ask for this information for whatever reason (either they cannot see it, or are not trained to do so) but it's often a great place to start when slow speeds and disconnects are occurring.
#3 If you can't log-in to the router, please post and we will go from there to try to figure out what is going on....
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button. -
Only one device will connect to wifi via my airport Extreme
The power went off at our house recently. Since then I have been unable to connect more than one device via my airport extreme. I have tried unplugging and resetting both modem and router repeatedly. It would switch between laptops, allowing one to be connected while saying the other had no connection and to reset the router/modem. I have tried reconfiguring the airport express (a couple of times). I have tried resetting the network settings on my iphone5. I have restored the factory settings on my iphone5... On my iphone5 the Airport Utility cannot locate the Airport Extreme. It says no base stations have been found.
My husbands android mobile also cannot connect to wifi (which it previously could).
Help please!So it seems a night of rest has done everything a world of good! I just turned on the second lap top, it connected to the wifi. Then with bated breath tried the iphone5 and it connected too. So, seems that the resets I did yesterday did do the trick, just things needed to be shut down and restarted again. Yay!
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I have tried everything I can think of. I reset my phone, I reset my router. As far as I know nothing has changed but I think I did recently update my Iphone. Now what do I do!!!!!!!!!!!!!!!!!! It used to connect and work fine, now i get nothing.
Reboot the router. Just unplug it for a few seconds. No settings get lost.
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TS1398 My Iphone 5 wont connect to my home wifi but other devices will. What do I do?
I went away for a weekend and when I came home my iphone would not connect to my home wifi. I have tried everything I could think of. Reset the phone, the network settings, the router everything that I could possibly think of. Other devices will connect to the wifi but just not the phone.
Remove all power from the router for about 15 seconds. If that doesn't fix it check if you have MAC filtering enabled on the router. If you do the iPhone needs to be added to the Allowed list.
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Ipads wont connect to my uverse wifi but other devices will?
We just bought two of the latest IPADs. For some reason (after a storm) no apple products will connect to my home wifi network. my non apple devices will connect (Android phones and Microsoft laptops). At&t Uverse is the ISP and they are wanting $50 per machine to configure my router to accept the apple products. I was wondering if anyone else has had this problem. I took one of the IPADs to work and it had no problem connecting to the WIFI at the office.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
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iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have an airport express and want to know how to set up two different wireless networks. One with 5GHZ and one with 2.4GHZ so different devices can connect to either. I have an iphone 4 that will not connect to 5ghz.
thank you!Your AirPort Express is already providing two separate 2.4 GHz and 5 GHz bands, but each band is using the same wireless network name.
This is the default setup for the AirPort Express, which is recommended for most users. The theory here is that devices will automatically connect to the best quality signal based on their capabilities and distance in relation to the AirPort Express.
It is possible to assign a different name to the 5 GHz band, and then "point" devices at that network to connect. Some users swear by this option.....(I am not one of them).... but you might want to give it a try to see how it works for you.
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Express
Click Edit in the smaller window that appears
Click the Wireless tab at the top of the next window
Click Wireless Options near the bottom of the next window
Enter a check mark next to 5 GHz Name.....which will automatically add "5 GHz" to the network name....so you can identify it
Click Save, then click Update and wait a full minute for the Express to restart
Now you will need to "point" your 5 GHz capable devices at the 5 GHz network name. 2.4 GHz devices will connect to your "other" network name. -
I just set up an airport express, first version, and it is working fine with my macbook pro but won't connect to my iPhone 4S or my iPad (1). When I put in the password on both devices it just spins. The airport setup utility (6.1) sees them and gives me strong connection info.
Any idea why the iOS devices aren't connecting?Suggest that you temporarily turn off the wireless security on the Express and see if the mobile devices will connect that way.
If they will, then you know that they can connect using the wireless signal....so there is a security issue at play. Try using WPA/WPA2 Personal on the AirPort Express for wireless security if you have not already done that.
If the mobile devices will not connect when the network is using no security, then I am out of ideas....other than completely restoring the mobile devices.
I would not do this until I received confirmation from the iPhone or iPad experts in those respective support areas. They may have some additional ideas for you regarding the mobile devices. Good luck.
Using iPhone
Using iPad -
Some wireless devices not connecting/dropping conn...
Hi,
Am hoping someone can help or suggest possible problems/solutions...
For the past couple of months several of my devices that used to connect to the Internet via my Home Hub 3.0 wirelessly now regularly fail to connect to the secure connection, requiring a reboot of the hub before they will connect to the Internet - which they then do. This problem occurs again after a period of time (haven't really been monitoring how long - probably after it looses the connection (switch device off, or leave Wi-Fi area)).
The devices will connect to the Internet via unsecured BT Wi-Fi or FON all of the time, and will also wirelessly connect to the secure hub but will not pass through to the Internet - or at least the device will show connected to the secure WiFi (but will not connect to the Internet if tried).
I noticed that another post refers to a Hub 3a upgrade recently (finishing in January)...could this have caused some kind of issue on my hub not allowing certain types of wireless connection/pass through? The devices that have problems may be a little older - Netgear WNA3100 (802.11 b/g/n) adapter and an android phone (802.11 b/g/n), however another android phone and laptop adapter do always work?
I'd be grateful of any suggestions?
Thanks...This page may help.
Wireless problems and things you can try, to resolve them
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
I was one this site for 20+ Days and found a fix for 10.2.1 when it failed. I Uninstalled all, following other attempts that failed, then installed latest Version from Apple iTunes 10.2.12. I then uninstalled Apple Mobile Device Support (AMDS) and installed AMDS from the older 10.0 version of iTunes. Success it worked. Today, I am now back to old problem, iTnes takes very long time to open and fails to see my device when connected (iPhone). I really only have iTunes for my iPhone no extensive library a few hundred CD's in music location and no podcasts. I have less than 6 moveis and want to update them now. I am willing to lose all in iTunes library if need be just to get computer to see G3 iPhone with iOS 4.2 and let me synch once again. I like security of backup too. It older iTunes may now not support, that too is OK. I still want to get the 3GS (no 4G desires, yet) and do not care if any of it is the latest from Apple as long as it works.
Hi Erik,
Your basic suggestion actually worked for me. But this is what I did for others who are having issues removing/installing etc.
1. Download the latest iTunes 8.2. You should end up with a file iTunesSetup.
2. If you dont already have WinRAR, download free copy from http://www.rarlab.com/ and install.
3. Right click on iTunesSetup and choose "Extract" to somewhere you know. eg C:\itunetemp
4. Open up folder where you extracted iTunesSetup and double-click applemobiledevicesupport.msi
5. It should ask you if you want to repair or remove... choose remove.
6. REBOOT your PC.
7. Go back to where you extracted iTunesSetup and double-click applemobiledevicesupport.msi and go through the install.
8. Plug in your iPhone.
If all is well iTunes should automatically start and start syncing your iPhone.
Goodluck all!
Cheers.
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