"no devices available" when connecting USB-9231

I use USB-9213 to gather temperature information. But the SignalExpress just can not find the devices. It shows No devices available.
I don't know why. I have installed Labview2012, DAQmx9.9, NI MAX5.6.  The devices can be find by the NI MAX.But  can't test the device.
Also, the  VISA Test Panel shows some problem about the attributions.(the last one, maybe: no proper initialized, I can't remember clearly.)
If anyone could help solve this problem? Thanks.
Attachments:
problem.JPG ‏81 KB

Since it does not work properly will all your iDevices, I suspect a problem with your Bose.

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