NO direct integration to external apps in SOD?!

Hi,
Could someone comfirm for me that SOD is not able to directly send out data from siebel into an external application directly?
It seems i can use workflow to trigger a record to be placed on an integration event queue. However i need a API that "reaches" into Siebel and PULLS the data off the queue and pushes it into the external applications. If this is the case, then this means the external application is a actually having to 'ping' the event queue all day for records. - is this correct?????
What i was hoping for was the SOD will be able to send outbound data directly off the queue and into the external applications.

Hi !
You are right, Oracle CRM OnDemand does not send datas directly in other applications. That's why there are companies that are Integrator of this solution.
Imagine that this functionality was standard. How Oracle is supposed to know to which type of external application you want to send your datas ? There are to many types of integration possibility and each customer has its specific needs for integration...
Can you describe a type of interface you would like to have in standard in OCOD ?
Hope this will help, feel free to ask more !
Max

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