No disk for Zen To

Hi, I've read about 2 hours worth of posts and haven't seen any? with this exact problem so I'm posting. Sorry if it is a repeat. So when I got my Creative Zen Touch 40GB?I installed it thru the USB on my desktop computer, I don't remember any disk even coming with the player, I think my computer just recognized it and took me thru an install wizard that installed the Media Source software. I was able to use the Media Source Software on the desktop computer with no problems whatsoever. Now I have?a laptop and no disk. The laptop doesn't recognize the player when it is plugged in with the USB cord.(although the screen on the Zen says "docked"). I've tried downloading 2 different firmwares but neither one is "recognized" by my computer. I have WMP which won't recognize (or sync) with my Zen Touch. I have Real Player v0 but when I try to use the "Add a New Device" Feature it goes thru the whole process but then it still isn't found in the "Current Burner/Device" List. I suppose I need a Media Source disk but I'm not sure where to find one. Actually, I have no idea what to do. Any help would be greatly appreciated. Thanks!

jesstrx,
Do you know what's the current firmware version of the player? You can check this from the player 'Information'
If it's version .xx.xx, you need to download and install the following in this order.
. Creative ZEN and Jukebox Driver 2.0.00 (.86 MB)
2. Creative MediaSource Player/Organizer 5.0.38 (39.77 MB)
3. Creative ZEN and NOMAD Jukebox Plugin 5.00.22 for Creative MediaSource 5 Player/Organizer (6.24 MB)
Jason

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