No Display 8GB Zen

I have a three month old Zen that I've been happy with until this morning. When I switched it on the screen remained black - no flicker or signs of life at all. I thought it was dead but noticed the blue light. The battery's fully charged and the pc recognises it when connected. I've tried rebooting and have upgraded the firmware but still zilch. I purchased the player in UK but I'm using it in Thailand. A forum search hasn't helped. Any suggestions?

This is certainly a hardware problem. Turn it on and try tapping on the screen. Might work, but you'll probably have to send it in.
Contact email or phone tech support to get a RMA code and instructions for returning it for warranty repairs.

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I need help , 8GB ZEN has 'Firmware Problem' mess

Hi there I'm from Singapore & I bought a 8GB ZEN from West Mall's Harvey Norman last Oct .
Eariler on , I realised that my ZEN has a 'Firmware Problem' message displayed on the screen . I try as might to reset the player countless times but no matter what , the message still appears & to make things worst I tried to call the customer/techincal support hotlines but they're closed for the day :S
I don't know what happened , it was still working fine this morning when I brought it to Uni . Does anyone know how to solve this problem ?
Thanks
Karen

If you get the firmware error, you can go into the Recovery mode by holding down the Play/Pause button while turning on the unit. Then do a 'Reload Firmware'. This will clear the firmware. Download and run the Firmware update from the Creative website for the Zen. This should reaload the firmware with the latest version.
If that fails, just bring the Zen and the receipt down to the Creative service centre and they will take care of it.

Can I use the battery from 4gb Zen Micro Photo in the 8gb Zen Micro Pho

Can I use the 3.7V Li-ion Polymer Battery 680mAh in my 8gb Zen Microphoto? The 8gb came with a 3.7V Lithium Ion Battery 830mAh.

rrochlis,
The mAh is a measure of a battery's total capacity. The higher the number (ex. 600 mAh, ,500 mAh) the more charge the battery can hold and usually, the longer a battery will last under a certain load. If you're going to use a lower mAh battery, you will get shorter playback time.
Jason

MacBook Pro 15.4 inch display 8gb memory and 750 gb hard drive?

I wanted to know if the MacBook Pro 15.4 inch display 8gb memory and 750 gb hard drive would be a good computer for ease of use, fast Internet connections, good graphics, good memory, and some gaming. Maybe one or two games

that works.......
as for the fast internet connection - that all depends on the service plan you have with your ISP.

8GB Zen Microphoto won't char

Hope u can help me!!?My 8GB Zen Microphoto will charge fine when i connect it to my computer, but i've bought a generic wall charger and when i plug it in, the player recognises it and the battery icon will flash that it's charging, but then i come back to it the next day and it's still at the same battery level!?Is it a problem with the mp3 player?What can i do?!!please help!?

Refer to this thread -
http://forums.creative.com/creativelabs/board/message?board.id=pmc&message.id=23985&jump=true#M2 3985
anyone who has any problem detecting, recognising or syncing ur zen microphoto with WMP beta 2, go http://www.oldap
ps.
com/windows_media_player.htm , download WMP beta , use winrar (explained in the above thread), INSTALL umdf.exe, and VOILA ur zen microphoto or any other MTP players will be detected straight after u restart WMP just like mine..
I HAD A REALLY REALLY HARD TIME TRYING TO FIND SOLUTIONS TO THIS PROBLEM..
THANKS to whmehlig !!!!!

8GB Zen V Pl

Hey. I have the 2GB Zen V, and for my first mp3 player, it's more amazing than anything else i could've gotten. I've have a few freezes, but none since i upgraded to the latest firmware. I just had a question about the newest one, the 8GB Zen V Plus. I see that it's only available in Singapore right now, but will it ever come out anywhere else, such as Canada? I did see it on the Australian site, but it's been pulled off. And if it's not being released anywhere else, is there any way I can purchase it and have it sent here through?other means than the company directly? I just want to know if there's any way to upgrade from my 2GB in the future.
Ozzey?

well i remember before the Zen v was released in the U.S. there were a bunch of Zen Vs from Singapore that were on sale on eBay, i haven't seen any 8gb versions on eBay yet, but eBay is pretty much the best bet, i haven't come across any Singapore based e-retailers.

Ive read everything I can... Possible simple question... 8GB ZEN

So i got my 8GB ZEN (complete with white screen bug) yesterday... Finally got it working, but when I select an album, and play the first song it works just fine. If I want to skip to the next song within that album (track 2) it skips around on the album to random tracks. What am I doing wrong??It does this on all the albums I have...

Try going to System > Audio Settings > Play Mode and select Normal.

Blank display screen Zen micro photo

Does anyone know what to do about a blank screen display on creative zen microphoto 8gb? The player it self works and can use it through the pc but apart from that it is pretty useless as cannot see anything to navigate through it.
Also is there a way to back up all the tracks etc from the MP3 to PC and/or DVD disc so i can transfer the tracks to a new player if need to without have to sit for hours ripping cds!
If anyone has had theres repaired roughly how much does it cost.

Link to service that repair Creative? players. http://www.aerozbooks.com/index.php?act=viewCat&catId=5

No display on Zen Mi

The display on my Zen Micro is blank (actually, I can see a very, very faint grey box). The player works, but I can't pick the music I want, access any options or change the display because I can't see what I am choosing.
I tried resetting the player by taking the battery out and putting it back in. I can't even choose to reformat it because I can't tell when I am on that menu.
Any idea what I can do?
Thanks!

Before I send my player in for repair work, can someone tell me the exact steps to get to where I can set my display brightness. Remember, I can't see anything on my Micro's display, so from the main menu, I would need to know exactly how far down each selection is (i.e. 5 clicks down to get to settings, then click down to display, etc.). I have a feeling my display is hosed and will need to be replaced (or the entire unit will need to be replaced), but I figured I would try this first.
Thanks

No display, need Zen V menu list

Hello all! I have my daughter's "cast off" Zen V. It has a broken volume switch (turn up button doesn't spring out). I figured out how to use the player with the bad switch without much problem. Then the display faded and went out (permanently so far). For the past year I have used the player without a display. I use Microsoft's Media Player to re-sync new music every so often.
The problem is that after reloading I need to select "random play all" before I can hear any music. I usually spend about 0 to 20 minutes trying to fight my way through the menus to select random play all. After that I use it with no problem.
The question is this: Does anyone know of a list of the menu tree for the Zen V (not the plus) In a perfect world it would be a PDF document from Creative but after looking I suspect it doesn't exist. I have a rudimentary list I created by watching some programming posts on Youtube. I suspect something is not quite right since selecting random play all does not always work the first time.
I'm not even sure that when I press the "backup" or "go back" button (the one below play/pause) where it actully ends up after pressing it a bunch of times. I think it is "music library" (so if I were to then press the select button it would go to the music library), but I have been wondering if instead I need to press "down" to select music library. Any assistance would be appreciated. I hate to throw it away becuause without a display it works very well and the battery lasts a long time!? :-)
Here is the menu as I think I have it:
(main): music library - now playing - photos - videos - FM radio - extras - system
(I don't think I have FM radio on my player but I am not sure)
(music library menu): playlists - albums - artists - genres - alltracks - recordings - bookmarks - dj
(dj menu): album of the day - random play all - most popular - rarely heard
Thanks -- HD

Hey there,
for a few days I had the WSoD on my Creative ZEN, so I needed a menuestructure, too. Now it's working again and I've wrote down the structure of the ZEN, seems to be equal to your player, just try it:
Microphone
Pictures
Music
actual Title
Playlists
Albums
Artists
Genres
all Titles
Records
Bookmarks
DJ
Album of the day
coincedence (all)
most popular songs
Videos
FM-Radio
Extras
SD-CARD
System
By Zen there is another problem, when you"re pressing the back button for 0 times for getting into players beginning menuestructure it will not do it. So try to press 0 times the back button, then 0 times the up-arrrow button, the I think you must be at menuepoint "microphone".
Hope could help you. Greets

Broken display creative zen vision

how much cost a new zen vision :m display ?

thedanholt wrote:
I purchased a Creative Zen Vision M MP3 player around 2-3 years ago and it's been great so far. I've even bought most of the accessories for it!
I switched it on today and found that there was a problem with the display - it's gone taint and there are stripey lines across it. Any idea what this might be?
I've tried to reset it and plugged it into the television through the AV function and it displays just fine on the television.
I've sent off an e-mail to Creative but just wondered if anyone has experienced something similar? And if so, how did you get it working again?
Many thanks,
Dan
Replace the screen that is a hardware problem. http://cgi.ebay.com/ws/eBayISAPI.dll...n%3D4%26ps%3D0? Here is a source to purchase a new one? http://www.youtube.com/watch?v=_Drkr...e=channel_page? & a video to dismantle the player.

[zen V+ 8Gb] zen won't allow me to upload further a certain storage s

Hi, that's me again... http://forums.creative.com/creativel...ssage.id=89277?Since the last time the zen got shipped back from assistance despite it wasn't working as expected (it kept 'freezing' while uploading large amounts of tracks per time) I decided to follow the assistance guy advice: uploading small chunk of data per time?in order to avoid the?rescue -> format procedure all times. Still it wasn't a?rather satysfing answer for a 30 euro brand new mp3 player but, given it takes about one month to have it fixed from lab?and?given that the more and more it seems to me that fixing an issue cause another to promptly emerge?I decided to follow the advice of the small amount of upload per time... But?since then?I?uploaded about 3 Gb of tracks and?adding further tracks proven in the last week end -you know, the days you may wish to take your bycicle for a ride?listening at?your favorite tunes- to be impossible. First I tryed as usual to sync it with media monkey thus adding the few new tracks, but PC stalled and zen did too. Obviously?it meant to?format the zen, since it't so smartly designed that if its special driver doesn't communicate that the session?is over with its very special message?zen it's unable to rebuild the music library properly, hence a?rescue ->?format all procedure is required.
So i did that, and I kept doing?for about 2 times, each time shrinking the amount of tracks to upload:?the problem seems to me happen after a certain amount of?memory?is filled. Perhaps some sectors of the memory are damaged or the firmware is unable to store them properly. This size limit seems to me?set at about 4 Gb, now?I'm?trying to?exactly mark that, to find out?at what?track?the communication beetwen PC -> Zen fails. I wish to know if it is a known issue?or sounds familiar to other users?or if I'm just?this unlucky. Then, if it's a known iddue is there some workaround I can do home?to avoid assistance lab?I have XP pro SP 2. I use media monkey to sync and I downloaded / used the zen recovery tool from creative site. thank you?Message Edited by maldido_gringo on 08-2-200703:4 AM

Hi,?Looks like we've been very unlucky!?I'm sending my zen?back to?assistance?on monday, I'm going to stay another month whitout my music... it's ther third time!?Needless to say I'm really done with creative, my next buy will be a Cowon IAudio, it looks?to me very?well built and realible,?and it doesn't need?the messy MTP driver, you know? The one that if something goes wrong while the transfering need you to format everithing.... Cowon is just like an external storage: something goes wrong while uploading? It gonna prompt some message and that's all, no?messy math to ensure the MTP compliance,?one just put the music on and start listening. One doesn't have to stay?three months?with his player sent to assistance, hearing something like "hey, here it looks all fine to us! Your player looks just fine to us!", have it sent back and have it still not working properly, for the third time!!!?ciao?marcello

Dim display on Zen Mi

My display is very dim all of a sudden.
Anyone else experience this?
This is my second Micro, the first one froze all the time.

<FONT color=#3333ff>If you have tried resetting the player and that has not helped it could be the LCD (Liquid Crystal Display) which it sounds like it is, then have you tried bringing up the contrast? If that fails it could be a weak connection between the PCB (Printed Circuit Board) and the contacts of the display. Many items like this use a conducti've rubber strip that is flexible, sometimes these move (e.g when placed in your pocket and some considrable force is exerted on the player) this happend to my old mobile phone. If this is the case there is not much elce you can do except contact Creative and arrange or a repair or replacement. Weak partially displayed looking characters often have the signature that there is somthing arry with the display.
<SPAN class=time_text>
Message Edited by 2027746 on 0-07-2006 2:28 AM

8GB Zen MicroPhoto wo

Okay, so I don't know the exact problem with my Zen, so here's my story. A couple months ago, my Zen was messing up and would not turn on, it just froze at the Creative logo and started making the clicking noise. I talked with Creative for a while about it, and they then agreed to replace my Zen. The "like-new" MicroPhoto I recieved seemed perfect, but I then started to face problems with uploading songs onto it using WMP 0. Everytime I do try to upload songs, the player consistantley freezes after about the 2nd CD and doesn't do anything. The blue glowing light around the screen even fails to glow and dim. After calling Creative to see what the problem was, I thought I had the problem fixed, but the same problem just went on the next day, and I really don't want to spend another $3 just to get no results. I'm starting to get really frustrated with Creative and I ocassionally just want to throw my MicroPhoto against a wall. Has anyone ever had a similar problem? And are they any suggestions? Anything would be of great help at this point. Thank you!

Anybody have an idea on this? I was going to try and check the headphone jack just in case, but I can't get the case open.

News of 8GB Zen V Plus outside Singapore would be n

How I wish that Creative would let us know their plans for release of 8GB V Plus outside Singapore and specifically in Australia. I don't want to buy a 4GB version and then find if I waited a little while the 8GB would have been available. Maybe they don't plan to release it here at all. I just wish they would tell us.

bump..

No Display 8GB Zen

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