No Display Following System Recovery

I just performed a system reocvery on this PC, running Windows Vista. Immediately following the recovery, I'm getting no display on the monitor. The monitor shows the HP logo, then loading Windows. At this point the screen goes blank and the monitor goes to "sleep" as if the system had been shut down.
I vaguely recall having the same issue when the system was brand new. I contacted HP at the time and they talked me through some steps to get past it, but I don't recall specifically what they were. One thing I tried was hitting "F8" during boot, then choosing "Enable low resoltuion video (VGA)", bu that hasn't made any difference.
The monitor is an HP S2331. I've searched the HP site, but can find no articles addressing this. Any suggestions would be greatly appreciated. Thank you in advance.
Regards,
--- Gary

Hello @GTifeld,
I have read your post on how you are not getting a display on the monitor from your desktop computer, and I would be happy to assist you in this matter!
I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Try a different cable connecting your monitor to your computer
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums. Have a great day!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Following system recovery, I am unable to xfer books to my Nook. Cannot authorize computer as it asks...get red warning:You can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or mobile devic

Help! Technical Support on Chat sent me here

Please refer to Can't authorize with a previously used Adobe ID

Frequently Bluescreen followed by Windows System recovery

I have a HP Pavilion h8-1104nl HPE desktop-pc. Now for 1 month. I'm running Windows 7 64-bit.
Frequently the system hangs at startup. I power up an bluescreen appears followed by system recovery.
After system recovery everything works normal. But after a few days the same problem occurs aqain. The system is original. I haven't put any hardware extra in it. I checked the hardware with HP vision diagnostic but everything is running performing the it shoud. Here are a few dumps.
112912-26785-01.dmp 29-11-2012 21:38:56 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ceff74 tunnel.sys tunnel.sys+fb87a000     x64 ntoskrnl.exe+7efc0     8 15 7601 314.298
112012-26395-01.dmp 20-11-2012 7:15:30 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ca5f74 mouclass.sys mouclass.sys+f60500     x64 ntoskrnl.exe+7efc0     8 15 7601 273.770
103112-19094-01.dmp 31-10-2012 23:46:04 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ca8f74 ntoskrnl.exe ntoskrnl.exe+7efc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 ntoskrnl.exe+7efc0     8 15 7601 273.770
102912-18751-01.dmp 29-10-2012 21:33:25 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02cdcf74 Beep.SYS Beep.SYS+fc30af00     x64 ntoskrnl.exe+7efc0     8 15 7601 314.402
102212-18423-01.dmp 22-10-2012 9:37:55 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ce1f74 ntoskrnl.exe ntoskrnl.exe+7efc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 ntoskrnl.exe+7efc0     8 15 7601 314.402
101712-19453-01.dmp 17-10-2012 7:49:32 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000000 00000000`00000002 00000000`00000000 fffff800`02ca8174 ntoskrnl.exe ntoskrnl.exe+7f1c0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 ntoskrnl.exe+7f1c0     8 15 7601 273.770
Maybe someone knows if it is an hardware problem or a software problem?.
And is there a solution for this problem.?
I am looking forward to your reply. (help).
kind regards, ma2ling

Hello ma2ling,
With the ntoskrnl.exe crashing I am thinking this is software / driver that is causing your problem and that your hardware is likely fine.
The first thing we should do is run the system file checker to check the integrity of the system files.
1. Click on start
2. Type CMD and right click on run as administrator
3. In the CMD prompt type "SFC /scannow" (without the quotes)
Note: There is a space after SFC and before the /scannow
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

System Recovery Kit for dv7-3165dx fails to restore factory image to replacement hd

I'm posting this wall of text here in case someone else has any suggestions before I contact HP Support to see what options they have.
My attempt to recover the factory image to a replacement hard drive in an HP Pavilion dv7-3165dx notebook is failing. An error occurs when SM.exe is trying to merge the WIM files. The SSRD.Log shows an error:
SM, 13, Set reference file fail
after that, SM.exe displays this message when run from a command line:
SM, Failure, Can not load imagex 1 from src WIM file
The following are the symptoms that the Recovery Manager displays on the screen.
The Recovery Manager reads the two DVDs and after a few seconds, it pops up an error message:
Reducer
C:\RM\Image\TempBASE.WIM was not found.
The message has on "OK" button that when clicked on, closes the message window.
After that, nothing happens. No disk or DVD activity for over an hour. The mouse moves, but no key presses have any effect, including CTRL-ALT-DEL. You can use the mouse to move the Recovery Manager window around, and there is nothing hidden behind it. Clicking on the Recovery Manager Back, Next, or Cancel buttons produce no response at all.
The only option at this point is to hold down the power switch until it powers down.
When the power is turned back on, the hard drive boots and Recovery Manager displays a message that incorrectly claims "Recovery is complete" and has a "Click Finish to restart" button. After clicking on "Finish", it reboots but since the System Recovery did not actually complete, all it does is display:
BOOTMGR is missing
Press CTRL+ALT+DEL to restart
Before attempting the recovery, the notebook passed all diagnostic tests.
The 2x2GB memory cards, which still have HP stickers on them, were tested with Memtest86+ V5.01 and completed over six passes in over seven hours with zero errors.
The replacement 500GB HGST Travelstar Z5K500 drive was tested with gsmartcontrol. The SMART status showed no errors in the past with over 400 hours of power-on time. Both of the SMART short self-test and extended self-test tests were run, which it passed without any errors.
The HP System Diagnostics from the Startup Menu were run on the memory and hard drive and they passed those tests without any errors.
While waiting for the HP "System Recovery Kit for Consumer Notebook (3 Disks)" Software Part Number 599357-001 to arrive, both Fedora 21 64bit and Windows Vista 64bit were successfully installed on the harddrive.
Both System Recovery DVDs were read on different machines without any errors. This System Recovery Kit supports the notebook's System Id which is 3638, so they appear to be the correct discs.
Now a list of workaround attempts that were suggested.
After the Recovery Manager failed a few times with the same error message, some googling came up with other users mentioning the "TempBASE.WIM was not found" error message. I tried these suggestions that I read about.
Run KillDisk to fill the HD with zeros.
Running Recovery Manager after that failed with the same error message.
Run the CyberLink Recovery Discs Utility (sp44645.exe).
Running Recovery Manager after that failed with the same error message.
Installed Windows VISTA 64bit again and upgraded the BIOS from F10 to F13.
Running Recovery Manager after that failed with the same error message.
Try only using a single 2GB memory card to see if it was a 64bit problem.
Running Recovery Manager after that failed with the same error message.
The BIOS does not have an option to change from AHCI mode to IDE mode.
I don't have a Windows 7 OEM install disc and am trying to avoid spending $100 to buy one.
That is when I decided that it is not a PC hardware problem, but a problem with the HP System Recovery Kit. Here are the details of what I think the Kit is doing.
After running Recovery Manager and getting the error message, instead of just re-booting and letting the "Recovery is complete" message appear, I re-booted with a Linux USB drive and inspected what was on the hard drive.
fdisk -l shows this:
Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0xa5dddc41
Device Boot Start End Sectors Size Id Type
/dev/sda1 409600 143013887 142604288 68G 7 HPFS/NTFS/exFAT
/dev/sda2 * 143013888 143833087 819200 400M c W95 FAT32 (LBA)
fsarchiver probe shows this:
[======DISK=] [=============NAME====] [====SIZE==] [MAJ] [MIN]
[sda ] [HGST HTS545050A7    ] [ 465.76 GB] [ 8] [ 0]
[=====DEVICE] [==FILESYS==] [=====LABEL=] [====SIZE==] [MAJ] [MIN]
[sda1 ] [ntfs    ] [<unknown>    ] [    68.00 GB] [    8] [     1]
[sda2                 ] [vfat    ] [SDV ] [ 400.00 MB] [   8] [ 2]
Running gparted shows about 200 MB of unallocated space before the sda1 NTFS partition. The rest of the disk is unallocated after the bootable sda2.
The sda1 NTFS partition has a \SSRD.Log file and an empty \RM\Image directory.
The sda2 FAT32 partition has the Recovery Manager application files in it:
/mnt/sda2:
total 400
-rwxr-xr-x 1 root root 15 Apr 9 23:36 SDV.FLG
drwxr-xr-x 4 root root 4096 Apr 9 23:36 SYSTEM.SAV
drwxr-xr-x 3 root root 4096 Nov 1 2009 BOOT
drwxr-xr-x 3 root root 4096 Nov 1 2009 EFI
drwxr-xr-x 2 root root 4096 Nov 1 2009 SOURCES
drwxr-xr-x 3 root root 4096 Jul 27 2009 TOOL
-rwxr-xr-x 1 root root 383562 Jul 13 2009 bootmgr
The SOURCES directory has boot.wim, and the TOOL directory has all the programs, like Reducer.exe and SM.exe, in it.
After shutting down the Linux system and rebooting, the Recovery Manager then boots from sda2 and displays the "Recovery is complete" message and "Click Finish to restart" button. During this process, it removes the sda2 partition and marks the sda1 NTFS partition as the active bootable partition. When the PC restarts, all that is left is the sda1 NTFS partition with the empty C:\RM\Image directory and the SSRD.Log file, so there is no BOOTMGR to boot with.
The SSRD.Log file logs the tasks that the Recovery Manager performs.
The Recovery Manager runs some initialization tasks and then reads the two System Recovery DVDs. It then calls MergeWimFile which runs SM.exe and starts to merge BASE.WIM with the other BASE*.WIM files. SM.exe merges 20 WIM files with log entries like these:
SM, Success, refName= C:\RM\IMAGE\BASE22.WIM
SM, Success, refName= C:\RM\IMAGE\BASE23.WIM
SM, Success, refName= C:\RM\IMAGE\BASE3.WIM
SM, Success, refName= C:\RM\IMAGE\BASE4.WIM
SM, Success, refName= C:\RM\IMAGE\BASE5.WIM
SM, Success, refName= C:\RM\IMAGE\BASE6.WIM
SM, Success, refName= C:\RM\IMAGE\BASE7.WIM
Then, with only two WIM files left, BASE8.WIM and BASE9.WIM, the log shows:
SM, 13, Set reference file fail
This must be when Recovery Manager pops up the "Reducer C:\RM\Image\TempBASE.WIM was not found" error message.
That narrowed down the problem.
I copied all of the WIM files and the TOOLS directory to a Windows 8.1 system. The two DVDs did not have any errors while being read. Running SM.exe from an admin Command Prompt with the same parameters that were logged in the SSRD.Log produced the same error message. There was an additional error message that appeared in the Command Prompt window:
SM, 13, Set reference file fail
SM, Failure, Can not load imagex 1 from src WIM file
and the TempBASE.WIM was not created.
SM.exe /? did not provide a help message. I could not find any documentation on the SM.exe command.
If I removed three of the WIM files, (BASE7.WIM BASE8.WIM BASE9.WIM) then SM.exe could create the TempBASE.WIM file, but it would fail while merging index 2 of 3 with this message:
SM, 11%, Merge index 2 of 3 Processing
SM, Failed, Export image failed
The TempBASE.WIM is 3,421,518 KB in size after that.
This is where I came to a dead end and cannot think of anything else that I can do. Maybe I'm missing something obvious, but it appears to me that there was some kind of error building this System Recovery Kit and it is not able to perform a factory install on this notebook.
ps
If I can figure out how to add an attachment, I will add the SSRD.Log file. If not, then ask and I will post it as a followup.

Downloaded Windows Assessment and Deployment Kit which contains the latest imagex program.
Running imagex.exe on the BASE7.WIM file on the second System Recovery DVD:
imagex.exe /info K:\PRELOAD\BASE7.WIM
ImageX Tool for Windows
Version: 6.2.9200.16384
Error opening file [K:\PRELOAD\BASE7.WIM].
The data is invalid.
The same error message is shown for BASE7.WIM, BASE8.WIM, and BASE9.WIM.
The other WIM files in the PRELOAD directory, BASE5.WIM, BASE6.WIM, BASE10.WIM, BASE13.WIM, BASE15.WIM, BASE17.WIM and BASE23.WIM, could be read by imagex without any errors.

Yoga 3 Pro - Accessing BIOS, boot menu and System Recovery

The following tutorial will explain the following topics
How to access the BIOS Setup
Choosing a boot menu
Start a system recovery
It is not the idea to explain every single option of the above, since many of them are complex and it would be too extensive for such a tutorial like this.
To execute any of the tasks above you need to press the button marked with the red arrow in the picture below:
Press the button when the Y3P is off! Use a small pointing device, I use the tablet pen of one of my Thinkpad tablets
Once you press the button you will be presented with the following screen:
Use the cursor keys to move up and down, press Enter to choose an option.
1) BIOS Setup
The BIOS is where you can get technical information about your device, as well to change boot parameters and setting up security passwords. Be very careful when changing certain values, since it can affect the way the Y3P works and/or affect performance and security settings.
Information Screen
It gives the hardware details of the Y3P, like CPU, installed RAM, SSD capacity and so on. This is a display only screen, no settings can be changed here:
Configuration Screen
Time and date can be changed in this screen. Furthermore to deactivate the Wireless LAN and enable the Intel Virtual Technology. If you plan to use Virtual Machine software in your Y3P this setting must be enabled
Passwords can be set up in this section. Secure Boot settings can be changed here.
Primarily designed to protect users from rootkits and other malware attacks by blocking unauthorized executables and drivers from being loaded during the boot process, it must be deactivated if you plan to install Linux or having paralel operating systems
Boot Screen
Boot modes can be selected in this screen, you can disable booting from a USB stick or from a network for example
2) Boot Menu
This option is useful if you have Linux installed (using managers like LILO, GRUB, etc).
If you only use Win8 or higher there 's no much you can change.
3) System Recovery
This option will allow you to restore the system to either its factory setup, or to a previous backup done within Windows
A factory set up will leave the Y3P as it was shipped from Lenovo your private data and installed apps and/or programs will be wiped out. So make sure you have an external backup before such a reset

OK article. Doesn't answer my questions.

My system freezes during start-up "for first time" after running System Recovery.

HP G62-227CL
Win 7 (64 bit)
No error message, per se; just a frozen screen during reboot.
Months ago, my computer suddenly started glitching on me. I shut down and tried a reboot. The system froze on the boot screen with the flying colors. Tried system recovery several times but must have done something wrong because it would not run. Resolved to buy a new hard drive and reinstall from recovery discs. Delayed for no good reason until today, months later.
Before buying new hard drive, decided to run System Recovery again. It worked! I tried the option that deleted everything and restored to original factory settings and software. Everything appeared to work like a charm: hard drive reformatted, software reinstalled, system prompted me for a reboot. I did. Windows started to start, "Setup preparting your computer for the first use" appears . . . and freezes. For hours. Hard drive indicator light is off.
BTW, made sure that the Wi-Fi button was on as I read about Recovery issues if it was off when the program ran.
Rebooted. Hit F11. Ran maintenance and checked hard drive for errors. There are errors. Unfortunately, the default setting of CHKDSK does not repair them. Opted for a command prompt. Rand CHKDSK again with "/f /r" option seen in other posts. I'm too ignorant here to get the program to run properly, I guess. I ran CHKDSK on both drive X and C. No errors found . . . sort of. I know they exist because the system will not boot up. (Yes, I tried again.) Back at command prompt, I tried to run CHKDSK on drive C again. This time I received a message that I would first have to unmount (dismount?) the drive. As I do not know what this means, I opted for "no" and have decided to post this message for assistance.
So. Suggestions on what I do next? More specifically: how do I get CHKDSK to repair the errors it found? I believe the message was: "Errors in $130 of sector . . ." It displays this message twice at 62% completion. Freezes for a long time. Gets going again only to slow to a crawl again around 70% but for not as long. Then returns back to the start screen of System Recovery.
Ran System Recovery again for kicks. Again, appeared to work like a charm. Unfortunately, the laptop is once again sitting frozen on the "Preparing . . . for first use" screen again. It is getting hotter the longer it sits. The fan is now audibly running at higher rpms . . . if any of that helps. I'm shutting it down and waiting for your advice.
Thanks!
This question was solved.
View Solution.

Hello Miles1966. I understand you're experiencing some issues with your notebook freezing.
This does sound like a hard drive problem. The freezes, missing HDD indicator light, and inability to perform a recovery are all symptoms of a failing hard drive. You had been using CHKDISK previously but have you tried running the diagnostic which is built into the BIOS? Try following these steps and post the result of the diagnostic. I suggest running the memory test as well just in case.
Let me know the result of these diagnostics. I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Windows Vista/Service Pack 2-after performing a System Recovery my Hard Drive is full.

     I would like to thank you in advance for your patience. I am new to this forum solution method. I will do my best to explain what is happening with my computer without too much unnecessary information.
     My laptop is 2 yrs old and it all these error messages started popping up repeatedly. Windows Defender wouldn't open, system info errors, I/E crashes and so on. After numerous attempts to fix it myself, I asked Microsoft support for the solution.     M/S Tech Support instructed me to perform a System Recovery, through the startup/F-11 method and so I did. I followed all of M/S instructions and to skip the step for making a set of Backup disks, as well as the Recovery Manager's steps to complete the recovery. After all was done I noticed that all my personal files, (pic's, music, etc...), were gone and that my Hard Drive is out of space. I did a Disk Cleanup and defrag on both the C: and D: drives hoping that it would solve my problem. NOT!!! I have been looking through all the "Trouble shooting" support topics on both MS and HP. I have been afraid of doing any of the MANY suggested steps for fear of causing more damage.  The computer, except for the D: drive delima and Windows Defender not opening, seems to function properly, so I look at that as the real blessing in all this.
     Please help me by telling me that there is a way to fix the Hard drive and get Windows Defender to respond. Most importantly, how to go about getting it done. I just don't know how or why this happened.
     Thank you so much for your help. Nice to know that there are web sites and forums like these to go to for help. I look I look forward to your response.

This excerpt taken from HP manual for your computer.
On some models, you can perform a recovery from the partition on the hard drive from either the Start
button or f11. This restores the computer to it's factory condition.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
● Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
● Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed
on the screen. Then select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions
Does this sound like what you did?
Oh yeah, Your D:\ drive is your Recovery partition and you should never mess with it.
It contains all the information to restore your computer to factory condition.

A system recovery was performed on my pc. When I re-installed firefox all my bookmarks had disappeared. This happened more than a wk ago so the solution of recovery for 5 days didn't work. Is there any way to recover them from more than 7 days ago?

On Jun 19 my pc wouldn't load Windows & HP decided to do a system recovery on my pc on Jun 20.
Prior to the system recovery being performed all of my files & programs were burned onto discs.
A few days after the recovery was performed I re-installed Firefox. It was the same day that the newest version of Firefox was released. I was unable to reload the version I was previously using (I believe that it was version 4).
After re-installing Firefox I discovered that I lost all of my Firefox bookmarks.
I thought that the bookmarks would be on the back-up discs but I can't find them on the system recovery files that I loaded onto my pc.
I am using Windows 7 Home Premium. I have a HP G60 series laptop.

Thanks for the info.
I did find the folder as described above. Under Profiles the sub-directory I found was: t6jyvmtf.default
There are 2 files in that sub-directory:
blocklist - which is an XML document &
bookmarks - which is Firefox document
When I selected bookmarks the document that opened does not contain (to my knowledge) the bookmarks.
The heading for the page is '''''Bookmarks''''' & right underneath that heading is '''Get Bookmark Add-ons'''
Underneath that is a heading '''Bookmarks Toolbar Folder''' with the following under it:
Add bookmarks to this folder to see them displayed on the Bookmarks Toolbar, Getting Started & Latest Headlines
That is followed by the heading '''Mozilla Firefox''' which has the following underneath it:
Help and Tutorials, Customize Firefox, Get Involved & About Us
I checked each of the items that could be selected but none of them had my bookmarks.
I also checked the blocklist XML document - it opened Windows Internet Explorer with what appears to be programming language (although I could be wrong). At the top of the document it says - ?xml version="1.0" ?
followed by
- <blocklist xmlns="http://www.mozilla.org/2006/addons-blocklist">
Should I be selecting one of the above to find the bookmarks & I'm just not seeing it?

HP Pavilion dv6 System Recovery disabled

I bought my HP Pavilion dv6 notebook (running Windows 7) about 2 and a half years back.
It worked beautifully for about an year and a half after which issues began to crop up. First, it was my battery that gave up (I operate it on direct power now with battery backup of around 5 minutes), then there were blue screen errors and the machine getting hot around the bottom left at times (mostly when I ran games). I still continued to use it without taking it to the techician. After a couple more months the DVD drive stopped working for no reason (it opens and closes but does not read the disks).
I had it last week when the machine's fan (I guess it's the fan) started making loud grinding noises. The noises get louder when I'm on the internet. The technician took it down and gave the fan a proper vacuum but the noise persists.
Also, the system has slowed down due to virus attacks (I suppose). There are weird advertisements on this laptop when I run sites like youtube and google. These ads that don't appear on my other laptop. Some sites take an awful lot longer to load (mostly on Google Chrome). The system also, at times, just stops responding and I have to directly switch it off without properly shutting it down.
Now, with some help from forums here I decided to run the 'System Recovery' but it displays the following message:
"Restore your computer to it's original factory condition (Disabled : Please use Recovery Media to recover your system)." I was given no disks for recovery at the time of purchase not that it would have been of any use as my DVD drive no longer works.
With some online help I also ran Hard drive and Memory tests. The Hard Drive test gives the error: "hard disk 1 quick (303)." I gather that means, my hard disk is dying a slow death now.
Now my system has ran down it's warranty and nothing seems to work. The machine seems to be in a tangle, what do I do?
I somehow would love to factory reset my laptop without an external drive. Is that Possible? What am I looking at?

I understand the problem. HERE is a thread that gives the best possible solution for the same situation.
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Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

HP DV7-7201TX - Win 8 - Failure of System Recovery

I have a HP Dv7-7201TX running Win 8. When purchased it came with 6Gb RAM (1x 4Gb & 1x 2Gb) I replaced the 2Gb with a 8Gb module to give me 12Gb all up. This was fine however I started getting error messages about the Intel Rapid Start feature. So to sort this I disabled the IRS by deleting it. I have since decided to sell this computer and wanting to get it back to an "out of the box" state I did a system restore. This was fine but the IRS error message issue returned. In an effort to solve this I booted into the Audit (OOBE) mode in order to remove the IRS feature. To cut a long story short this has some how screwed up Windows 8. I purchased a set of recovery disks from HP which ran perfectly only to finish by saying the recovery attempt had failed with an option to retry. Further attempts using the disks gave the same result. Also the following information was displayed below the Recovery Manager dialogue box:
[22:59:25.03] ChkErrBB.CMD : Detect some error during PININST_BBV.
[22:59:25.03] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[22:59:25.03] ChkErrBB.CMD : or check c:\system.sav\logs\BurnBootMerge.
Now when I turn on it brings up the HP logo only then and displays the same error message about the recovery failing. When I tap the ESC key at startup I get the F key options to set boot options, BIOS setup etc but as soon as one of those F keys is pressed again it starts up and goes to the Recovery failed message. Also attempts to use any F keys at starup all fail. I think somehow the OOBE mode has got locked. Some forums suggest I need to get to the CMD prompt to run sysprep commands to try and unlock. I cannot get to the CMD as cant access WIN 8 recovery environment. I have removed the CMOS battery in an attempt to try and rest BIOS but again no success. I am now totally over it and ready to put an axe through it. Any ideas on how to sort this in order to retain my sanity would be very much appreciated.

I'm not very familiar with this issue myself, as this is the first time I have ran across anything like this.
Where did you "delete" IRS from? Did you just uninstall the software that was installed on the computer?
I consulted one of my colleges about this issue and he recommended that you run the recovery discs and to omit the last disc. I have not actually done a recovery myself with WIndows 8, so that sounds a little bit odd to me, as I would think that you would need that last disc to complete the installation. However this is what he recommended, so I am passing that information along to you. If that doesn't work for you, let me know and I get those (and any new, if any) error logs checked so that we can pinpoint what is exactly causing this issue.
Thanks,
Kyle
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System Recovery disk for Windows 8.1

Hi, I have upgraded my pc from Windows 7 to Windows 8. Every thing went ok. Now I have upgraded it to Windows 8.1. So far every thing went fine. However, can some one tell me how I can create a System Recovery Disk at this stage? I have managed to create
a Recovery Drive USB stick.

Hi,
According to your description, I suggest you use system image backup to create a System Image.
You may refer to the following steps:
1.Press Win+Q, search File history. Then click it in the display list.
2.In the File History control panel that appears, look in the lower left corner. The option you're looking for is System Image Backup. Click that, and the familiar Create a System Image wizard appears.
Hope this helps.
Regards,
Kelvin hsu
TechNet Community Support

Boot HP System Recovery CD get error

Boot from HP system recovery CD Disk 1 and get status 0xe000000f (required device is inaccessible)Read instructions that came with HP Recovery Kit. Need fix

Hello , I have read your post on how your desktop computer is displaying a status error of 0xe000000f upon recovering your operating system, and I would be happy to assist you in this matter! To correct this issue, I recommend following the steps in this resource on Troubleshooting HP System Recovery Problems (Windows 7). This should help to successfully recover your operating system. If the issue continues, please contact our technical support for further assistance in this matter by clicking the link below to get the support number for your region.
www.hp.com/contacthp/
I hope this helps!
Regards

Hp pavillion dv6700 system recovery inaccessible. how do i recover with disk set?

I am using vista, and need to set back to original state. I have tried recovery manager, advanced options, system recovery. System restarts and continues into windows with no changes. I have tried f11 to access system recovery, does nothing other than restart again.
There is a partition for system recovery. When I try to open the partition I am denied access.
Please help!

Two possibilities
A. Mark the recovery partition as "active" in disk management, then restart, with any luck it will boot into the recovery partition and start recovery.
Step 1
Back up ALL of your files. Everything you can think of: documents, pictures, spreadsheets, emails you've downloaded that you want to save, web browser bookmarks, iTunes library etc. You can save a lot of time by investing in an external drive and copying everything to it. Otherwise you can use DVD's it will just take a little longer. If you do not do this all your data will be lost during the recovery process.
Step 2
Open the start menu, right click on Computer, select manage. When the computer management window opens, select Disk Management. In the right pane you will see at least two partitions one will be named Recovery.
Step 3
Right click on the Recovery Partition and click mark as active. A warning will displayed, confirm you wish to set it as Active.
Step 4
Shut down your laptop completely, then restart the laptop. When the system restore starts select the option for the original factory restore and follow the prompts.
B. You can order HP recovery media from the link below, or call HP on the phone to order 1-800-474-6836
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&lc=en&dlc=en#N76
If HP no longer has Recovery Media for your model, order them here
http://www.computersurgeons.com/Default.aspx

System Recovery error

I recently did a System recovery through the Hp recovery program on my computer everything went fine all the way up until it got to "starting services" a message the displayed saying "Windows setup could not configure windows to run on this computer, installation will resume after restarting" (something along those lines) after restarting it comes back to "Starting services" and the message is displayed once more keeping me in an infinite reboot loop. Windows 7 came pre-installed on my pc and I don't really know much about computers so I've tampered with nothing. Does anyone know if theres a way to fix this?

Hello Selta:
Welcome to HP's forum yes to your question the fix is do your recovery using your recovery disks seeing that your factory D drive became corupted. If you did not make a set then you can by the from HP's parts store. Goto your computers update page and it will tell you how and where to get your recovery disks. Just click on Recovery Disk under computer picture and follow the links.

Can I replace internal hard drive using only my system recovery disc?

Hello Everyone and thank you so much for your help!
I have a Vista Desktop and have determined that I need to replace the hard drive.
I am hoping that I can set the jumper pin on the new hard drive to primary, remove the old drive, install the new drive and turn on the computer with the System Recovery (SR) Disc in my DVD drive, boot off of the SR Disc, and run the SR. Will this work or am I just dreaming?
On thing that might cause issues is that the original hard drive is 640GB, and it is no longer available, so the new one I have is 500GB..Everything else about the 2 drives is the same. Old drive: WD6400AAKS, New Drive: WD5000AAKS.
Thank you extra much for any advise you can provide!
Cindy
P.S.. In case it would be helpful to know why I think I need to replace the hard drive...in the mornings when I go to turn the computer on, the hard drive activity light never flashes even a single time and the computer doesn't boot. Through trial and error I have figured out that by doing this:
1) removing power from the computer
2) disconnect then reconnect both connectors to the hard drive
3) reconnect power to the computer
4) depress the computer On button
that the computer will boot and all is good for the day. However, I turn off the computer at night and the next morning have to follow the above procedure. Only removing power from the computer for 30+ minutes does not work, it seems to be necessary to disconnect the hard drive connectors.
This all started at the same time I got a virus on the computer that I was supposedly able to remove.
I have done the following to try to resolve the problem with no success:
1) Ran the diagnostics and passed all Tests, tests say hard drive is okay. (day 1)
3) Cleared the CMOS by removing the battery on mother board (day 1)
2) Did a System Recovery (day 2)
3) Ran Boot.exe /FixMbr (day 3)
4) Ran Boot.exe /FixBoot (day 4)
5) Ran Boot.exe/rebuild bcd (day 5)
I am thinking I must also have a virus on the boot sector that did not get written over when I did the System Recover...but I am a novice computer geek, so I know I could have missed something. :-)

Its easy Pal! You check your HDD first but not in the way you did. Just follow the steps with your old HDD.
1. Try a clean install(delete the partitions while installing OS) of other OS like linux or XP or Windows 7.
2. If it works properly the your HDD is OK.
3. Then work for some days with the OS installed to check the condition of HDD.
4. If any problem happens then you need to buy a new one or if its recently bought, go for RMA.
5. If there is no problem, then do a clean install(delete the partitions while installing OS) with your Vista Recovery.
6. Use a Better Security with MSE/Avira/Trand Micro
For Replacing with a different HDD, you must consult nearest HP Service Point for the change in your hardware configuration, so that they will register with Microsoft with the new HDD.
Note: Give the old and new HDD to HP Service Point employee.
** If your problem is solved then Mark this as Answer! **
** Please give Kudos If you want to Thank Me! **

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