No document found

Have a user who gets message "document not found ", document is found by other signatories ??

Sorry, I was not very clear. I send the document to an e mail address, it is received, however when the recipient clicks on the document to enable his signature , he gets a message that indicates the document cannot be found. I am assuming it may be something on his local machine preventing the " find " since other signers are getting the document and signing, any prerequisites for esign ? 
Thanks,  Bill
Bill Castetter
Director Information Technology
Town of Plainfield
206 West Main Street
Plainfield, IN 46168
[email protected]
317-839-2561 x 247
317-850 5445

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  • Empty Document Found: Problem due to FCC

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    Edited by: Ravinder Masuta on Nov 25, 2008 3:45 AM
    Edited by: Ravinder Masuta on Nov 25, 2008 3:47 AM
    Edited by: Ravinder Masuta on Nov 25, 2008 3:48 AM

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    Message was edited by:
            Ramesh P

  • Error: Empty document found - proceed without sending message.

    Hi,
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    Hi,
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