No drop down menu under "report a problem"

When I go into My Purchases and click, Report a Problem for an album, it only takes me to the FAQ page. In that FAQ page, it mentions using a drop-down menu to select the problem you are having. Why is it that I do not seem to have that option in my Itunes Account page? Or is it simply that the FAQ has not been updated for the latest version of Itunes?

My advice is, don't use that 'Report a Problem' through itunes purchase history. Use your browser and this link
http://www.apple.com/support/itunes/store/browser/

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