No effective support for new printer from HP

I just tried to get support for a Laserjet I bought about a year ago.
The HP support operation just sends the user in circles.
I visited the website. I watched a video. I read docs. At their
suggestion, I filled out a dopey e-mail form.
They sent return e-mail, saying I couldn't reply to their response.
Then they sent another e-mail -- asking me for all the information I
already had sent them.
No phone number. No fault-specific website. No human's name.
These people are worse than Wal-Mart. My printer has been down
24 hours, now looks like that outage will last a week. For a LaserJet!
Epson, anyone?

HP provides toll free support for 1 year and life of product e-mail and IM support. Did you ever register your printer?
When you use the e-mail support there is an automated acknowledgement of your question that can't be responded to, that is SOP for many e-mail support operations. They may then ask for additional information to solve your problem. It may seem like info you previously gave them. If so, point that out in your response. You can also choose to enter a chat session with an HP rep for real time support. I've been using HP products exclusively for over 7 years, everytime I've needed to ask for support, my questions have been answered completely and quickly.
Hope this helps,
Scott

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[svn] 4210: Enabled 3D effects support for Halo list based components.

Revision: 4210
Author: [email protected]
Date: 2008-12-01 15:35:46 -0800 (Mon, 01 Dec 2008)
Log Message:
Enabled 3D effects support for Halo list based components.
Added ArrayList to the MXML manifest, with source as defaultProperty, so it can be used from MXML.
Review: Glenn
QA: None.
Modified Paths:
flex/sdk/trunk/frameworks/mxml-2009-manifest.xml
flex/sdk/trunk/frameworks/projects/framework/manifest.xml
flex/sdk/trunk/frameworks/projects/framework/src/mx/collections/ArrayList.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/controls/listClasses/ListBase.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/core/AdvancedLayoutFeatures.as
flex/sdk/trunk/frameworks/projects/framework/src/mx/core/UIComponent.as

Hi,
I met same issue when try RDP to the VM vai administrator account
please try this:
open Remote desktop connection, click "show options", in experience page, my default setting is "detect connection quality ...", change to "LAN (10 Mbps..)"; after
that I can connect to VM again...
hope will helpful for you ..
FYI;
http://social.technet.microsoft.com/wiki/contents/articles/16652.remotefx-vgpu-setup-and-configuration-guide-for-windows-server-2012.aspx
Andrew

Support for new Nvidia Quadro gpu?

When support for new Nvidia Quadro gpu? For example Nvida Quadro K2200 and K4200
Thk

What do you mean when you say "support"? All of After Effects OpenGL features already work on those cards.
The only thing that isn't supported on those cards is GPU acceleration of the ray-traced 3D renderer, which is an obsolete and almost entirely irrelevant feature. No more GPUs will ever be added to the list of cards supported for that feature.
Details:
GPU (CUDA, OpenGL) features in After Effects

Is there any system level support for RAW files from an Olympus XZ-10 camera. I use Lion and iPhoto version 9.4.2

Is there any system level support for RAW files from an Olympus XZ-10 camera. I use Lion and iPhoto version 9.4.2

If there is I can not find it - Google provides a list of possible methods form Adobe and others
LN

BIOS SUPPORT FOR NEW CPUS!!!!

hello
new post , i just got this board (6547 v1.0) board with a celeron 1.7 (clocked at 125mhz ) 2.14ghz and is total stable.
v1.8 bios support up to a 1.8 cel, are they going to make a update to support a 2hz cel, OR have they droped support for it.
and where can you get beta bios for this and other board (msi-development site).... ?( ;(
MAKE A VOTE (HOW OLD IS YOU BOARD AND HAVE THEY DROPED SUPPORT FOR NEW CPU,S FOR YOU BOARD-POST?

assuming its a 645 ultra by the bios numberlink

Where is Aperture support for raw files from Leica X Vario?

Where is Aperture support for raw files from Leica X Vario?

It doesn't appear to exist, at this time:
http://www.apple.com/aperture/specs/raw.html

Why i have money in my account, but i cant pay for the print from the iphoto?

why i have money in my account, but i cant pay for the print from the iphoto?

I too had this problem after I redeemed two $50 gift cards. I solved the problem by uninstalling iTunes and reinstalling it. Give it a try.
(I'm a Win 7 user.)

How to add support for new file type.

Using the ESDK, I would like to add support for new file type ( a new extension). this new extension will function like any other non visual code editor but will have specific syntax highlighting, code folding and explorer.
I am trying ot figure out if I need to create a new editor or use existing JDeveloper code editor and add support for new file type. Does anyone have a high level outline on how to do this using the ESDK that is specifically targeted at adding new file type support for a text based code editor?
I have looked at the Samples and keep going in multipe directions. It would be cool if there was an example that was how add syntax higlighting for new file type.
Thank you

Brian, thank you. I looked at this extension and it answered a lot of questions for me. I was going in the right direction but needed a little help and bost of confidence, this is just what I needed. I created the LanguageSupport, LanguageModel, Addin, Node and TextDocument that are specific to the new file type. I was getting hung up on how to hook this into the JDevelpoer editor. I keep thinking I have to create a custom editor but it looks like I don't have to and it looks like I can associate this file support with the editor framwork, for version 10.1.3.2, with the following in the Addin Initilize() method.
Recognizer.mapExtensionToClass(MY_EXTENSION, MyNode.class);
CodeEditor.registerNodeType(MyNode.class, MY_EXTENSION);
LanguageModule.registerModuleForFileType(new MyLanguageModule(), MY_EXTENSION);
I have done this but still not able to recognize the new file type.
At this point, I just want to be able to recognize the new file and display it's associated icon or display a messare to the message log. I put a System.out.println("test") in the Initilize() method of my addin. then I registered MyAddin in the extension.xml. JDeveloper sees this new extension and it is loaded but I have not been able to show the test message or display the new icon when I open the new file type.
extension.xml
<?xml version="1.0" encoding="windows-1252" ?>
<extension xmlns="http://jcp.org/jsr/198/extension-manifest"
           id="teisaacs.jdev.myext.MyAddin" version="1.0.0" esdk-version="1.0"
           rsbundle-class="teisaacs.jdev.myext.resources.MyResBundle">
    <name rskey="EXTENSION_NAME">My Code Editor</name>
    <owner rskey="EXTENSION_OWNER">Me</owner>
    <dependencies>
        <import version="10.1.3">oracle.jdeveloper</import>
    </dependencies>
    <hooks>
        <jdeveloper-hook>
            <addins>
                <addin>teisaacs.jdev.myext.MyEditorAddin</addin>
            </addins>
        </jdeveloper-hook>
        <feature-hook>
            <description>My Code Editor</description>
            <optional>true</optional>
        </feature-hook>
        <document-hook>
            <documents>
                <by-suffix document-class="teisaacs.jdev.myext.model.MySourceDocument">
                    <suffix>my</suffix>
                    <suffix>MY</suffix>
                </by-suffix>
            </documents>
        </document-hook>
        <editor-hook>
            <editors>
                <editor editor-class="teisaacs.jdev.myext.editor.MyEditor">
                    <name rskey="EXTENSION_NAME">My Editor</name>
                </editor>
                <mappings>
                    <mapping document-class='teisaacs.jdev.myext.model.MySourceDocument">
                        <open-with editor-class="teisaacs.jdev.myrext.editor.MyEditor"
                                   preferred="true"/>
                        <open-with editor-class="javax.ide.editor.CodeEditor"/>
                    </mapping>
                </mappings>
            </editors>
        </editor-hook>
    </hooks>
</extension>
public class MyAddin implements Addin {
    public static final String MY_EXTENSION = "my";
    public void initialize() {
        System.out.println("MyEditor Constructor");
        new MyLanguageModule();
        Recognizer.mapExtensionToClass(MY_EXTENSION, MyNode.class);
        CodeEditor.registerNodeType(MyNode.class, MY_EXTENSION);
        LanguageModule.registerModuleForFileType(new MyLanguageModule(), MY_EXTENSION);
}I have added and removed the editor hook along with many other modificaitons to the extension.xml but still not recognizing the new file extension.
Todd

How do i get PCL5 support for P1606dn printer windows 7 64-bit

how do i get PCL5 support for P1606dn printer windows 7 64-bit

The full solution, off the product page, is the recommended solution for this product. It works for most windows applications and installed by default.
The PCL 5 UPD driver only works for the 1606 models and is recommeneded for general office printing and 3rd party or custom software programs.
The XPS print driver (off the prodcut page) is recommened for capturing and printing exactly what is on the screen.
When you install the UPD driver, I would recommend that your install it in the traditional mode instead of the dynamic mode. Just my preference. This way you don't have to wait for it to search for the printer everytime you want to print.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

When will Aperture have support for RAF files from the new Fuji XPro-1?

How long does it normally take to get the RAW file format updated? Fuji say they sent the file details to Apple many weeks ago. This is a camera being given fantastic reviews in all professional magazines worldwide - but I'm stuck with an Aperture folder full of "unsupported image format" files.
Really annoying as I use the full suite of Nik plug-ins so I can't do anything with these files until Aperture is updated.

Per an interview with a spokeswoman from Fuji, they have indeed provided Apple (and Adobe as well) all the needed technical information in order to support the RAW files (i.e. algorithmic information created by Fuji for the non-standar filter array, etc etc). Please don't spread any more misinformation about it, it's already been flamed to death on all the online camera forums. You can still choose to 'blame' whomever you wish about why it's still not supported by Apple, but you can no longer reasonably assert that Fuji hasn't done their part by providing them what they need. Nondisclosure agreements were signed as well.
Having said that, I find it ridiculous at this point that it's not supported, for several reasons, some being the seemingly similar Fuji users who also use Aperture as well as the opportunity here for Apple to take some market from Adobe (who as of yet are not producing very great output files for Fuji X-trans). Apple was/has been at a disadvantage to Adobe for a long while now, and being an outsider, I presumed Apple would want to take advantage of this (and any similar) opportunity to grab some share from Adobe. I was well wrong, and it seems that other lesser-known-used companies are now doing just that.
Well good on them. I for one will be looking at any/all (new)comers and will certainly be going with the best of those. Sorry Apple, you lost another one. There was a real competition, for me, btwn Aperture and LR4 up till this point. You'd have to pull a rabbit out of your hat to keep my Aperture biz.

Setting Up Google Chrome Features for Cloud Printing from an Android Device

These steps are organized for optimal setup procedure and to decrease the time it would take to set this option up from start to finish. This is a lengthy process and is more for possibly troubleshooting issues that may arise during the setup of Google Chrome's Cloud Print feature. However, if you have an Android phone or tablet and are interested in being able to print virtually anything at anytime from anywhere from your phone to any brand of printer regardless of setup, there is a way. And this is how:
Open/Install Google Chrome onto a computer
Sign in with personal email to access the same Google Chrome account you intent to print from
Download Google Drive as an external storage you can access from anywhere
Open Google Chrome Settings (three lines stacked on top of each other)
Scroll down to the bottom of settings and click "Advanced Settings"
"Sign in/add printers/manage printers" are three of the print options you may see here
Follow this link for information on:
adding a classic printer to this option: https://support.google.com/cloudprint/answer/1686197?rd=1
how to add an HP ePrint email: https://www.google.com/cloudprint/learn/printers.html#info-hp
on registering the email of that printer (HP registration page): https://www.google.com/cloudprint/learn/setup-hp.html
8. add the printer to this section of Google Chrome
9. at the bottom of the page you will see "Send a test page/print test page" (that will be useful later)
10. at the top of this page is the option to share this printer with other Google Chrome users
11. Open Google Drive from www.google.com (likely displayed at the top of the webpage)
Can create a new document of any file type, upload, draw, etc
Leave computer on if intending to print from off the network or another location
The next steps are in regards to printing from a mobile device:
Install/open Cloud Print App
Add personal email account associated with Google Chrome
Select printer management if on the same network as the printer
Select Web tab and Google Drive if not on the same home network
Find earlier test page in Google Drive Documents
To locate other documents one could find many applications within this app or
In another app like Documents To Go, you can select to send previously saved documents (like one might send an email on the Android) to the Cloud Print app to open, view, and print
Print Test Document – this function means the printer has officially been added now
In Google Drive, but within the Cloud Print app, you can select the printer that was added to this network or from "Printer Management Options."
There are many ways to determine if your printer is still connected (offline, ready, etc.) but after confirmation that the printer is available, print jobs rest in the print queue until the printer receives the command to print. Then the documents are stored and available for reprinting.
Converts most print jobs to .pdf but prints most file formats from other applications as well
In Printer Management advanced settings
You can add a contact from the phone to use this printer
Set as default
See an extensive page of setup and printing options
*After a test print while the computer was off the document did not print and the printer appeared offline until approx. 4 min after computer was rebooted, then the document printed automatically.
Also if a document does not print, the troubleshooting guide on the phone suggested logging out of Google Chrome Cloud Print but I was unable to find that option it was suggesting (unable to log out)
To completely finish adding any additional Google Chrome accounts that wish to share this printer using the suggestion in step 10, you must log into the email that was added and select ADD PRINTER from within the email that was sent for the confirmation and follow the link and instructions on how to do this from your email.
Google Chrome and Google Drive support Windows, MAC, and Linux
You can also change share options, privacy settings, etc. but if you choose to go with the two-step verification process, you may not be able to add your Google Chrome email account to the app without a 16 digit code generated within Google Chrome Privacy Settings for your app (not recommended)
Now you have the option to also email any document to either the Cloud Print App or HP ePrint from the phone/tablet without actually accessing the app first. Locate the document, press the menu button for more options, select "Send to" and a list of available apps will appear. Choosing Cloud Print or HP ePrint sends the document or photo directly to the "print" function within the apps, instead of opening the app first and then searching for what it is you want to print.
**computer connected to printer must be on**
Requirements: a) Google Chrome, Google Drive, and Cloud Print mobile app b) These steps outline the use of an Android device on the network for setup c) will need the computer connected to the printer to be on at all times d) go to this webpage http://www.google.com/cloudprint/learn/ if you have any more questions.
Available features of Cloud Print App
a. Print all file formats from Google Drive (uploaded or create)
b. Has an internal notepad and drawing tool
c. Prints off all contacts and phone numbers as well as specified text messages
d. The scan option actually just means take a picture
e. Without Cloud Print Pro you get 5 days to test the features of printing Facebook pictures, Drop Box and Schedules before those features are no longer available
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!
This question was solved.
View Solution.

This document is to assist others in understanding and troubleshooting Cloud Print. This took me many hours to get setup, troubleshoot, and prepare a document that is simple and easy to understand. These are literally step-by-step instructions on how you could be able to print from any Android device to any printer connected to a computer that has Google Chrome. You would then be able to use the Cloud Print App without having to use HP ePrint to print to any printer connected to any computer (USB or wireless) basically allowing you to print virtually anything from your Android.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Can i trade new ink cartridges (unopened) for new printer type

Bought new printer. Have new ones from old printer..does HP have a trade policy>

Best bet is to call HP phone support for your country to see what they can offer. Failing that, another option is to sell them on eBay.
Phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Have OSX & OS 9. Can't change chooser in OS 9 for new printer.

Hi - Here I am hours later. Please help.
I have a new printer ip4200. I am running both OS X and OS 9. All is well with OS X and printer, but I can not get the ip4200 to show up on my OS 9 Chooser. It shows 4 items: AppleShare, FaxPrint, LaserWrier8 and SC777 (my last printer).
I am trying to print from Corel Print House which operates in OS 9 only and cannot.
Thanks much.
Desperate Diane
G4 Mac OS 9.2.x also running OS X 10.2

Hi, Diane. Ralph has the right idea. To print directly from a Classic application, you'd need to have installed an OS9-compatible driver for the ip4200, so you could select that driver in the Chooser. Unfortunately, there doesn't appear to be one.
http://software.canon-europe.com/Printers/BubbleJet_Printers/PIXMAiP420010232.asp
Indeed, the System Requirements for the printer include the following: "Macintosh computer with Mac OS X v10.2.1 or later..."
It appears that the printer probably requires some feature(s) not present in earlier versions of OS X (let alone OS 9) to function. If that's the case, there would be no point in Canon's writing an OS 9 driver for it.
If Corel Print House has the ability to save its documents in a file format that you can open with an OS X-native application (PDF format, for example), you could save them in that format, open them in such an application, and print them in OS X, using the printer's OS X driver. If CPH can't do that, you may have to find an OS X-native application to use instead of CPH. Or you may want to buy an older printer that does have an OS9 driver.

Support for DNG files from Odyssey7Q.

Just upgraded my Odyssey7Q to capture 4K RAW from the FS700. Importing the DNGs into Premiere yields an extremely purple image. The DNGs import fine in After Effects.
Any chance to get this addressed in a Premiere update?

Hi Dave,
I did start the thread over on DVXUser - good to see you're working with Convergent Design on supporting their DNG files :) The odyssey 7Q is an excellent bit of kit and seems to be taking the world by storm!
Are you able to say if support for this will be in the next release and roughly when we might expect to see that?
I'm guessing we're about due for another release? Maybe for NAB time????
Cheers,
Paul.

Camera Raw support for new Nikon D810

Hi, could you please advise when we can expect to see camera raw support for the new nikon D810.
Thanks

Adriana – I installed the download from the link in the 7/27 post and was able to convert my NEF files to DNG format from my new D810 camera, but could not view/edit the NEF-smalls. When I saw your latest post I used your link to go to that download and noticed that in the description it mentioned that the issues with the D810 NEF-small have been resolved. I deleted/emptied trash of the 7/27 download and re-installed the one mentioned from your link – although they were both identical in file size and version: 8.6 – hmm? I tried the converter – but nothing new was converted (I presume because all had already been converted before?). However, CS6 is still not able to open/edit neither the NEF-small file formats, nor the DNG created from it. I am thinking maybe I am missing a step, because when I select properties for Camera Raw in CS6, the version is 8.5.0.236 – is that ok (my CS6 version is 13.0.6 – and no other updates appear available)? I only downloaded the DNGConverter_8_6.dmg; installed the .pkg – did I forget a step? Thanks for your help!

No effective support for new printer from HP

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